I could not stay at this hotel !
I was given a room on the second floor, no elevator, very unclean stairs, the room looked okay at first glance… then I noticed the furniture was chipped in many places, the wipes I used sanitize a bit were filthy from all the places I wiped off, the sheets had specks on them, the floor felt damp… and the latch to entrance was rigged to stay unlocked…
I called the desk to say I had to leave… so I lugged all the things I lugged up the stairs down again… the gutter directly under the exit door created an unavoidable waterfall… needless to say, I got soaked.
The guy at the desk would not give me a refund; he said I had to go through Expedia… I asked for some proof that I didn’t stay there, and he said that Expedia would know… he also told me the room was “newly remodeled” and said the furniture was all new. I told him to go take a look…see for himself.
This all happened after a day of driving…
Then I had to find another hotel…
I would expect a full refund. Thank you.