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The Kayseri Loft Hotel

Family-friendly Kayseri hotel with full-service spa, connected to a shopping centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Kayseri Loft Hotel

Lobby
Garden view
Daily buffet breakfast for a fee
Meeting facility
Premium bedding, memory-foam beds, minibar, laptop workspace
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Electric vehicle charging point
  • Ski facilities
  • Connecting rooms available
  • Spa
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • 2 restaurants
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Ski storage
  • Ski passes
  • Sauna
  • Room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Playground on-site
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
The price is RM251
RM281 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe Room - Mimarsinan&Talas Package

Premium bedding, memory-foam beds, minibar, laptop workspace

Deluxe Room - Mimarsinan&Talas Package

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 2 Large Single Beds

View all photos for Deluxe Family Room Mountain View

Premium bedding, memory-foam beds, minibar, laptop workspace

Deluxe Family Room Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

Deluxe Apart Room - SKI SHUTTLE PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Mini-fridge
  • Sleeps 4
  • 1 Queen Bed, 1 Large Single Sofa Bed and 1 Single Murphy Bed OR 2 Single Beds, 1 Large Single Sofa Bed and 2 Single Murphy Beds

View all photos for Deluxe Suite Room Mountain View

Premium bedding, memory-foam beds, minibar, laptop workspace

Deluxe Suite Room Mountain View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 120 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Large Single Bed

View all photos for Deluxe Room - Wild Horses Package

Premium bedding, memory-foam beds, minibar, laptop workspace

Deluxe Room - Wild Horses Package

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Murphy Bed

View all photos for Deluxe Suite - ROMANCE PACKAGE

Premium bedding, memory-foam beds, minibar, laptop workspace

Deluxe Suite - ROMANCE PACKAGE

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 120 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed, 2 Large Single Sofa Beds and 1 Single Murphy Bed

View all photos for Deluxe Room - City & Local Cuisine Package

Premium bedding, memory-foam beds, minibar, laptop workspace

Deluxe Room - City & Local Cuisine Package

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed, 1 Single Murphy Bed and 2 Large Single Beds

View all photos for Deluxe Family Room - SKI PACKAGE

Shower, free toiletries, hair dryer, slippers

Deluxe Family Room - SKI PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Murphy Bed OR 4 Single Beds and 2 Single Murphy Beds

View all photos for Deluxe Room - SKI PACKAGE

Premium bedding, memory-foam beds, minibar, laptop workspace

Deluxe Room - SKI PACKAGE

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Single Beds, 1 Large Single Sofa Bed and 1 Single Murphy Bed OR 1 Queen Bed, 1 Large Single Sofa Bed and 1 Single Murphy Bed

View all photos for Deluxe Suite Room - SKI PACKAGE

Premium bedding, memory-foam beds, minibar, laptop workspace

Deluxe Suite Room - SKI PACKAGE

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 120 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed, 1 Large Single Sofa Bed and 1 Single Murphy Bed

View all photos for Deluxe Room - Cappadocia Package

Premium bedding, memory-foam beds, minibar, laptop workspace

Deluxe Room - Cappadocia Package

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed, 1 Single Murphy Bed and 2 Large Single Beds

View all photos for Presidental Suite Room with Jacuzzi

Premium bedding, memory-foam beds, minibar, laptop workspace

Presidental Suite Room with Jacuzzi

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
Pillow menu
  • 120 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Family Room - SKI SHUTTLE PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
  • Sleeps 5
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Murphy Bed OR 4 Single Beds and 2 Single Murphy Beds

View all photos for Junior Suite Room with Mountain View

40-cm LED TV with satellite channels, TV, ping pong

Junior Suite Room with Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Deluxe Double/Twin Room Mountain View

Premium bedding, memory-foam beds, minibar, laptop workspace

Deluxe Double/Twin Room Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Single Sofa Bed and 1 Single Murphy Bed OR 2 Single Beds, 1 Single Sofa Bed and 1 Single Murphy Bed

Deluxe Room - SKI SHUTTLE PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
  • Sleeps 4
  • 2 Large Single Beds, 1 Large Single Sofa Bed and 1 Single Murphy Bed OR 1 Queen Bed, 1 Large Single Sofa Bed and 1 Single Murphy Bed

View all photos for Deluxe Apart Room - SKI PACKAGE

Premium bedding, memory-foam beds, minibar, laptop workspace

Deluxe Apart Room - SKI PACKAGE

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Large Single Sofa Bed and 1 Single Murphy Bed OR 2 Single Beds, 1 Large Single Sofa Bed and 2 Single Murphy Beds

Deluxe Suite Room - SKI SHUTTLE PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Mini-fridge
  • Sleeps 5
  • 1 Double Bed, 1 Large Single Sofa Bed and 1 Single Murphy Bed

View all photos for Deluxe Double/Twin Apart Mountain View

Premium bedding, memory-foam beds, minibar, laptop workspace

Deluxe Double/Twin Apart Mountain View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Large Single Sofa Bed and 1 Single Murphy Bed OR 2 Single Beds, 1 Large Single Sofa Bed and 1 Single Murphy Bed

Similar properties

Exterior

Novotel Kayseri

Pet-friendly
Free parking
Free WiFi
Restaurant
8.6 out of 10, Excellent, (487)
The price is RM334
RM374 total
includes taxes & fees
23 Dec - 24 Dec
Novotel Kayseri
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About the area

Map
Germir Mahallesi, Sivas Caddesi, 1777. Sokak No:39, Melikgazi, Kayseri, Kayseri, 38030

What's nearby

  • University of Erciyes - 4 min drive
  • Kayseri Castle - 6 min drive
  • Hunat Hatun Mosque - 6 min drive
  • Meydan Camii - 6 min drive
  • Kadir Has Stadium - 11 min drive

Getting around

  • Kayseri (ASR-Erkilet Intl.) - 12 min drive
  • Kayseri Station - 7 min drive
  • Gomec Station - 16 min drive
  • Sarimsakli Station - 23 min drive
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Doğan Kebap 'Doğu Terminali/Kayseri' - ‬8 min walk
  • ‪Selim Sahin Perde Ve Ev Tekstili - ‬20 min walk
  • ‪Germir Bağları - ‬7 min walk
  • ‪Kayseri Bağdat Pöç&Tandır - ‬2 min drive
  • ‪Dedikodu Cafe - ‬4 min walk

About this property

The Kayseri Loft Hotel

With ski-in/ski-out access, The Kayseri Loft Hotel allows you more time for snow tubing. Guests can visit the spa to be pampered with deep-tissue massages, facials or body scrubs, and The Black Lounge, one of 2 restaurants, serves breakfast, lunch and dinner. Other features of this Mediterranean hotel include an indoor pool, a rooftop terrace and a sauna. Skiers will appreciate the ski shuttle, along with access to ski passes and storage. Fellow travellers love the helpful staff.

Languages

English, Russian, Turkish

At a glance

Hotel size

  • 85 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 4:00 PM
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets stay for free (cats only)
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Free uncovered on-site valet parking
  • Free uncovered on-site extended parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Off-site

  • Area shuttle within 30 kilometres*
  • Ski shuttle*
  • Shopping centre shuttle*

Other information

  • Designated smoking area (fines apply)
  • No alcohol served on site
  • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Private picnics
  • Shared microwave
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Local/corner shop
  • Children's menu
  • Children's games
  • Toys

What to do

  • Hiking/biking trails
  • Evening entertainment
  • Shopping
  • Ping pong
  • Bike rentals nearby
  • Cave exploring nearby
  • Horse riding nearby
  • Sledging nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (2142 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Free pool cabanas
  • Pool loungers
  • Ski storage
  • Snow sports gear
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Fireplace in reception
  • Television in common areas
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Mediterranean architecture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Doorbell and phone notifications
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski shuttle (surcharge)
  • May offer priority ski access
  • Ski storage
  • Snow tubing
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 40-cm LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress
  • Extra futon (surcharge)

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free international and long-distance calls

Food and drink

  • Mini fridge
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Restaurant dining guide

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Dining

The Black Lounge – Overlooking the garden, this café serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
The Roof Restaurant – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately TRY 249 to 449 for adults and TRY 179 to 379 for children
  • Local area shuttle, shopping centre shuttle and ski shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Futon beds are available for TRY 30 per night

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:30 PM
  • Guests under 3 years old are not allowed in the swimming pool or hot tub, and guests under 15 years old are only allowed in the swimming pool and hot tub with adult supervision
  • Guests under 3 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Parties and events are allowed on site.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
State tax ID – 0490365401
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests may be permitted to bring a pet (birds or cats only) with advance notice. Dogs are not permitted.
Property Registration Number 2022-38-0002

Also known as

The Kayseri Loft Hotel Hotel
The Kayseri Loft Hotel Kayseri
The Kayseri Loft Hotel Hotel Kayseri

Frequently asked questions

Does The Kayseri Loft Hotel offer free cancellation for a full refund?
Yes, The Kayseri Loft Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Kayseri Loft Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:30 PM.
Are pets allowed at The Kayseri Loft Hotel?
Yes, cats stay free.
Is parking offered on site at The Kayseri Loft Hotel?
Yes, there's free self, valet and extended parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at The Kayseri Loft Hotel?
Check-in start time: 2:00 PM; check-in end time: 4:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at The Kayseri Loft Hotel and nearby?
Have fun with on-site winter activities such as snow tubing. Additional recreation nearby includes cave exploring. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Kayseri Loft Hotel also has a sauna, a Turkish bath and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near The Kayseri Loft Hotel?
Yes, there are 2 on-site restaurants, featuring al fresco dining and garden views.
Does The Kayseri Loft Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Kayseri Loft Hotel like?
The Kayseri Loft Hotel is located on the Strip in Melikgazi, a short 18-minute walk from Cifte Kumbet.

The Kayseri Loft Hotel Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Poor

Suzanne, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice stay close to Kayseri airport. Staff was friendly and quick to check us in. Room was good for our family of 5. However. AC was only available in the main room and not in the inside bedroom. AC was pretty weak even at the highest setting I don’t think it will be sufficient for summer stay.
Angel, 1-night family trip
Verified Expedia guest review

6/10 Good

Not coming back -- which is a pity
A sad experience to be back after half a year and to see how much the place has been run down in the intervening months. It is one of those hotels where clearly a lot of funds were put in initially only to be neglected afterwards. The place is kept very clean, which is good, but the faucets are wobbly and loose, the toilet roll holder is about to drop out of its screwholes, only a selection of lightbulbs seem to function, rain enters in through doors and skylights, and so on, and so forth. But really, all of this is forgivable and forgettable. The real news is that the restaurant no longer serves beer and wine. The top floor used to be a lively and welcoming place after a long day of work. It's now silent as the grave. For me this is a dealbreaker: I want to have a beer or a glass of wine with my food. Nothing excessive, of course. But whether it is a result of encroaching fundamentalism or just the same disengagement as the neglect of the rooms, it is not acceptable to drink tepid water or fruit juice with my steak or Turkish hors d'oeuvres. I will have to find another place when staying in Kayseri. Which is a pity.
3-night business trip
Verified Hotels.com guest review

8/10 Very good

Laghrissi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Qamar, 1-night trip
Verified Expedia guest review

8/10 Very good

Beautiful view on a mounting.
Nice and clean rooms in this hotel. Will stay again in the next time.
NIKOLAI, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Mohamad kenan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

vlad, 7-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good option
Breakfast and dinner were so good. The only drawback was some technical failures. 9/10
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daria, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A very enjoyable experience
Have a wonderful stay at this hotel. Rooms are big, spacious and service friendly and excellent. Breakfast is good and location is perfect if you wish to hire a car for stay in kayseri. Shall recommend and stay again when visit Kayseri.
Syed Abbas R, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Valerii, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jacques, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Feyzan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frank, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Restaurant, staff and indoor pool in winter although water could be 2 deg warmer
Adam, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place and people 👌
Was amazing time. Great people, very professional.
Claudia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice place with great restaurant and service
Very nice rooms. The customer service was excellent. And the restaurant had very tasty entrees.
Samantha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kayseri'de en iyisi
Odalar konforlu. İç tasarımı hoş. Spa bölümü tek kelimeyle harika. Yemekler lezzetli. Çalışanlar kibar ve güler yüzlü. Tavsiye ederim.
2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Gaurav, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ali, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Water comes out of the shower because of a blockage inside the shower The pillows were so hard we couldn't sleep There is not enough lighting in the rooms From the moment I sat on the bed my body started feeling sensitive I think this hotel allows animals inside
Ibrahim, 1-night family trip
Verified Expedia guest review

8/10 Very good

Pleasant
The overall experience was good. The check in was quick and easy. reception staff were great. The only negative thing was the cleaning service, They haven’t change bedsheets for the entire 9 days of our stay.
Marya, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This was hands down one of the best hotel me and my family stayed at. Everything from the Room to amenities to staff were Excellent, it's 5 mins walk to Tram and a nice restaurant. The daily breakfast had numerous choice of items. The Owner & Staff were super-friendly and made our stay very pleasant. This will be my Go-to hotel if I am ever in Kayseri again!!!
1-night family trip
Verified Expedia guest review

10/10 Exceptional

MUHAMMAD, 1-night business trip
Verified Hotels.com guest review