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Gran Hotel El Encanto

3.0 star property
Hotel with restaurant, near San Cristóbal de las Casas Cathedral

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gran Hotel El Encanto

Meeting facility
Towels
Property grounds
Property entrance
Individually decorated, individually furnished, free WiFi, bed sheets

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free parking
    Free parking
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • Restaurants
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • 60 meeting rooms
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Conference space
Feel at home
  • Garden
  • Daily housekeeping
  • Bath or shower
  • Cable TV service
  • Free self-parking
  • Snack bar/deli
The price is RM165
RM195 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Individually decorated, individually furnished, free WiFi, bed sheets

Standard Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Single Room

Individually decorated, individually furnished, free WiFi, bed sheets

Basic Single Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

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RM148 total
includes taxes & fees
11 Dec - 12 Dec
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About the area

Map
calle crecensio, numero 27 colonia centro, San Cristóbal de las Casas, CHIS, 29050

What's nearby

  • Santo Domingo Handicraft Market - 5 min walk - 0.5 km
  • Plaza 31 de Marzo - 5 min walk - 0.5 km
  • Ciudad Cuauhtemoc - 7 min walk - 0.6 km
  • San Cristóbal de las Casas Cathedral - 7 min walk - 0.6 km
  • Café Museo Café - 10 min walk - 0.8 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 71 min drive

Restaurants

  • ‪El Meson del Taco - ‬1 min walk
  • ‪Taqueria el Charrito - ‬3 min walk
  • ‪Yik Café, Carmen - ‬3 min walk
  • ‪La casa del pozole - ‬3 min walk
  • ‪Maya Vinic Café - ‬3 min walk

About this property

Gran Hotel El Encanto

Gran Hotel El Encanto offers a great location, putting you within a short 10-minute walk of San Cristóbal de las Casas Cathedral. You'll have free perks such as WiFi and self-parking. Other highlights include a snack bar/deli and a garden.

Languages

Spanish

At a glance

Hotel size

  • 17 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business centre
  • 60 meeting rooms
  • Conference centre (172 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bath or shower
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of MXN 150 (subject to availability)

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Gran Hotel El Encanto Hotel
Gran Hotel El Encanto San Cristóbal de las Casas
Gran Hotel El Encanto Hotel San Cristóbal de las Casas

Frequently asked questions

Does Gran Hotel El Encanto offer free cancellation for a full refund?
Yes, Gran Hotel El Encanto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Gran Hotel El Encanto?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Gran Hotel El Encanto?
Yes, there's free self parking.
What are the check-in and check-out times at Gran Hotel El Encanto?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of MXN 150 for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Gran Hotel El Encanto and nearby?
Gran Hotel El Encanto has a garden.
Are there restaurants at or near Gran Hotel El Encanto?
Yes, there's an on-site restaurant.
What's the area around Gran Hotel El Encanto like?
Gran Hotel El Encanto is a short 7-minute walk from San Cristóbal de las Casas Cathedral and 5 minutes' walk from Santo Domingo Handicraft Market.

Gran Hotel El Encanto Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Good

Property located in an excellent location. Parking next to the property. No restaurant. Reception staff not helpful. Staff not helpful or interested in helping to solve room problems, in may case the heater was not working properly and was unable to solve this. Other small issues that can be overlooked but accumulate at the end of the stay.
2-night trip with friends
Verified Expedia guest review

6/10 Good

Mejorar las condiciones de muebles
isaac guzman, 2-night trip
Verified Expedia guest review

6/10 Good

Regular
Me gustó la ubicación del hotel, el servicio y limpieza, así como el desayuno, pero debido a la cercanía de los cuartos al restaurante, se escucha todo y el cuarto se siente frío.
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jorge de Jesus, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Maria, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Norma Lilia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Buen lugar céntrico, el personal amigable y servicial
Irais, 1-night trip
Verified Expedia guest review

8/10 Very good

Que no tengan sabanas blancas
Ramiro Romero, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Lo único "malo" mi habitación tenía televisión análoga y ningún control remoto la hacía funcionar, había que pararse para cambiarle o prenderla. Xomo las TV' s de antes. Lo demás Excelente lugar para pernoctar
Carlos, 1-night business trip
Verified Expedia guest review

8/10 Very good

Bueno
El hotel muy bonito y el personal muy atento, solo hace falta el restaurante todo el día, no solo por las mañanas
PATRICIA, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Hotel para estancia corta
Buena opción de hotel para estancia corta con la familia. Personal muy amable y servicial en las mañanas pero en las tardes ponen la música muy alta
Victor G, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Hotel familiar céntrico.
Hotel céntrico cerca del Arco del Carmen. Camas y almohadas comodad. Me gustó el hotel la estancia fue corta. El Hotel es cómodo pero ruidoso por las bocinas en los pasillos.
Victor G, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Valor precio excelente.
Jose Martin, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

El cuarto tipo rústico, agradable el lugar, cerca de los principales andadores
Martha Elvia, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elías Noé, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Gracias, lo único es que el sábado tenían XV años(fiesta), mucho ruido hasta las 11 pm y mis Hijas no podían dormir, desde las 8pm
Jose Martin, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

El hotel es hermoso! Sus instalaciones, habitaciones cálidas y con excelente ubicación. Me volvería a hospedar allí mismo en mi próxima visita.
Mari, 2-night family trip
Verified Expedia guest review

8/10 Very good

Raquel, 1-night trip
Verified Hotels.com guest review

6/10 Good

No respetaron el precio de la reservación.
La ubicación del hotel es muy conveniente, tienen un jardín muy bonito, la limpieza es buena, la comodidad de las camas es regular, sin embargo no me gustó que no respetaran el precio de la reserva, en esta ocasión me cobraron extra por mi niño de 15 años, al hacer la reserva indique que el hospedaje era para 2 adultos y el niño de 15 años y me apareció un precio y en el hotel me indicaron que ellos manejaban otras condiciones, como recomendación si su niño tiene mas de 8 años reserven como adulto.
Alma Rosa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel de ensueño
Excelente hotel, una experiencia muy bonita y sus desayunos riquísimos
Jasiel, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

El salón la encantada padrisimo
adriana guadalupe, 1-night family trip
Verified Expedia guest review

4/10 Fair

miguel angel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Excelente ubicación
1-night family trip
Verified Expedia guest review

10/10 Exceptional

MUY BIEN HUBICADO, TODO EXELENTE, NOS FUE MUY AGRADABLE LA ESTANCIA
2-night trip with friends
Verified Expedia guest review

8/10 Very good

Francisco, 3-night trip
Verified Expedia guest review