2/10 Lemah
22 Februari 2025
Never again
Hotel.com showed us a pool and hottub, which it didn’t have. We brought my girls here for their birthday because we went to the splash park. They couldn’t find us a room until close to 6 pm, we were eating dinner in the lobby. The front desk people were rude and couldn’t give any information besides “idk when it will be done”. I wanted a refund and then magically they had a room ready. Since this was for a birthday the girls were most upset they couldn’t go swimming after the splash park. We cancelled best western to go here and it was more expensive, and a very big mistake. Things inside are outdated and dirty, the shampoo and conditioner didn’t even wash 2 people’s hair if it was used. Just all around dissapointed with a $200 hotel room that was not even at all worth it and a disappointment for my daughter day to remember
Hanna
Hanna, perjalanan 1 malam
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