Located in the heart of Causeway Bay, Hotel Alexandra offers a luxurious retreat. Unwind at the seasonal pool or get energized at the gym, while staying connected with WiFi and multilingual staff nearby. With Cafe A's various dining options and a bar to relax, previous guests have praised this hotel for its helpful staff.
Hong Kong Convention and Exhibition Centre - 2 min drive - 2.8 km
Happy Valley Race Course - 2 min drive - 2.8 km
Pacific Place - 3 min drive - 3.4 km
Lan Kwai Fong - 4 min drive - 4.5 km
Getting around
Hong Kong International Airport (HKG) - 38 min drive
Hong Kong Fortress Hill Station - 3 min walk
Hong Kong North Point Station - 13 min walk
Hong Kong Causeway Bay Station - 21 min walk
Fortress Hill Tram Stop - 4 min walk
Jupiter Street Tram Stop - 5 min walk
Wing Hing Street Tram Stop - 7 min walk
Restaurants
Harbour Grand Café - 1 min walk
Uncle Ben Coffee - 2 min walk
Angus Café 半島冰室 - 2 min walk
PAUSE It - 2 min walk
星巴克 - 2 min walk
About this property
Hotel Alexandra
At Hotel Alexandra, you'll be a short five-minute drive from Times Square Shopping Mall and Victoria Harbour. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Cafe A, which serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a fitness centre and a snack bar/deli. The helpful staff and location get great marks from fellow travellers. The property is only a short walk to public transportation: Fortress Hill Tram Stop is 4 minutes and Jupiter Street Tram Stop is 5 minutes.
At a glance
DONE
Hotel size
840 rooms
Arranged over 39 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site valet parking (HKD 600 per day)
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
Restaurant
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
5 meeting rooms
Conference centre (9990 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 2021
Safe-deposit box at front desk
Fitness centre
Seasonal outdoor pool
Banquet hall
Victorian architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
43-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Mini fridge
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Dining
Cafe A – This buffet restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Fees & policies
Refundable deposits
Deposit: HKD 1000 per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
An effective city/local tax rate of 2.7272 per cent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately HKD 198 for adults and HKD 143 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 1 January to 31 March:
Swimming pool
Children & extra beds
Rollaway beds are available for HKD 506 per day
Guests must contact this property in advance to reserve cots/infant beds
Parking
Valet parking costs HKD 600 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to November
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
Also known as
Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong
Frequently asked questions
Does Hotel Alexandra offer free cancellation for a full refund?
Yes, Hotel Alexandra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Alexandra?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hotel Alexandra?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Alexandra?
Yes. Valet parking costs HKD 600 per day. Electric car charging is available.
What are the check-in and check-out times at Hotel Alexandra?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hotel Alexandra and nearby?
Hotel Alexandra has a seasonal outdoor pool and a fitness centre.
Are there restaurants at or near Hotel Alexandra?
Yes, there's an on-site restaurant, Cafe A.
What's the area around Hotel Alexandra like?
Hotel Alexandra is in North Point, a short 4-minute walk from Fortress Hill Tram Stop and 8 minutes' walk from Victoria Park. Travellers say that the hotel is in a great location.
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Hotel Alexandra Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Transportation
Bed
Breakfast
Buffets
Air conditioning
Quiet - room
Food
What guests liked
The property offers a variety of dining options with many restaurants and food choices within walking distance. (10 reviews)
Breakfast offered various buffet options and was considered good to very good by multiple guests. (5 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
23 Sept 2025
1) The location is good restaurant market around
2) the bed isn’t good enough to sleep cus whenever you turn your body it makes sound
3) the lunch buffet isn’t good not many options
4) they fix the window and charge really fast
5) sea view was provided
Verified traveller
2-night trip
8/10 Very good
28 Jul 2025
室內設計好
室內設計幾靚
Verified traveller
1-night trip
10/10 Exceptional
7 Jun 2025
Great stay
Yuk Chun
Yuk Chun, 3-night trip
10/10 Exceptional
13 Jun 2025
It was a pleasant stay; staff are helpful and attentive.
Nicole
Nicole, 4-night trip
8/10 Very good
21 Jun 2025
Very convenient location
Lulu Chui Wah
Lulu Chui Wah, 7-night trip
10/10 Exceptional
22 May 2025
Excellent rooms, great amenities, ease of access to local shops
Justin
Justin, 5-night trip
10/10 Exceptional
14 Jun 2025
4人住可有相接房,好方便。住得好享受及舒服啊。
SUI WA
SUI WA, 4-night trip
6/10 Good
18 Jun 2025
The place is okay
Jessie
Jessie, 3-night trip
10/10 Exceptional
31 May 2025
Very nice! Nice staff, excellent location!
Leung
Leung, 7-night trip
10/10 Exceptional
28 May 2025
Great location, close to MTR, supermarket and restaurants
Kit
Kit, 6-night trip
10/10 Exceptional
21 Jul 2025
Super service.
Skønt at der var en gangbro imellem hotellet og MTR.
Ligeledes til lufthavnen går der en bus.
Dejlig med svømming poolen.
Meget hjælsom personale
Betina
Betina, 4-night trip
10/10 Exceptional
13 Jun 2025
beautiful view of victoria harbor
Yu
Yu, 7-night trip
8/10 Very good
26 Jul 2025
食物質素物超所值
房間略細, 床架搖, 有雜聲, 裝修質量欠佳, 隔音需改善.
食物質素物超所值. 加分
Chui Shan
Chui Shan, 2-night trip
10/10 Exceptional
24 Jun 2025
満意
房間舒服
Chi Wing
Chi Wing, 2-night trip
10/10 Exceptional
26 Jun 2025
Awesome service! Staff were so much helpful. Food is great . The room is clean.
JOYCE
JOYCE, 3-night trip
8/10 Very good
25 Jun 2025
Like the lobby and bling in all the best to common area.
Friendly staff and helpful
ah ming
ah ming, 7-night trip
8/10 Very good
23 Jun 2025
Good price and convenience
Ling
Ling, 2-night trip
10/10 Exceptional
16 Mar 2025
Nice hotel
Siu Long
Siu Long, 2-night trip
8/10 Very good
18 Jun 2025
Looks good
Ken
Ken, 1-night trip
10/10 Exceptional
3 Jun 2025
Good Services
Ines
Ines, 1-night trip
10/10 Exceptional
14 Apr 2025
My friend and I had a lovely stay! We loved that the hotel was close to the subway and bus station.
Xuanyi
Xuanyi, 4-night trip
10/10 Exceptional
29 May 2025
Location is super convenient. It is just a two minute walk when you get off the A11 airport bus.