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Pullman Rotorua

5.0 star property
Luxury hotel with restaurant, near Government Gardens

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Photo gallery for Pullman Rotorua

Exterior
City view
Lobby
Lake view
Daily full breakfast (NZD 49 per person)
Nestled near Government Gardens, Pullman Rotorua offers a tranquil retreat with modern comforts. Dine al fresco at Barrel & Co Bar and Grill, enjoy a drink at the bar or work out in the gym. With free in-room WiFi and helpful multilingual staff, this luxury eco-certified hotel is perfect for relaxation.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • 4 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Minibar
$138 nightly
The total price is $158
Sep 15 - Sep 16
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe Room, 1 King Bed, Lake View (Deluxe)

City view

Deluxe Room, 1 King Bed, Lake View (Deluxe)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Lake View

1 bedroom, premium bedding, down comforters, minibar

Executive Suite, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Shower, rainfall showerhead, designer toiletries, hair dryer

Superior Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Lake View

1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed, Lake View

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 280 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

City view

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Lake View

8.8 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 355 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, City View (Deluxe)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Shower, rainfall showerhead, designer toiletries, hair dryer

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(26 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, minibar

Superior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room with Lake View

1 bedroom, premium bedding, down comforters, minibar

Superior King Room with Lake View

  • Sleeps 2

Deluxe Executive King Room with Lake View

  • Sleeps 2

View all photos for Superior King Room with City View

1 bedroom, premium bedding, down comforters, minibar

Superior King Room with City View

  • Sleeps 2

View all photos for Deluxe King Room with Lake View

1 bedroom, premium bedding, down comforters, minibar

Deluxe King Room with Lake View

  • Sleeps 2

View all photos for Deluxe King Room with City View

Shower, rainfall showerhead, designer toiletries, hair dryer

Deluxe King Room with City View

  • Sleeps 2

Superior King Suite with City View

  • Sleeps 2

View all photos for Superior Two Queen Room with Lake View

1 bedroom, premium bedding, down comforters, minibar

Superior Two Queen Room with Lake View

  • Sleeps 2

Executive King Suite with Lake View

  • Sleeps 2

Deluxe Executive King Room with City View

  • Sleeps 2

View all photos for Superior Two Queen Room with City View

Shower, rainfall showerhead, designer toiletries, hair dryer

Superior Two Queen Room with City View

  • Sleeps 2

Similar properties

Deluxe Room, 1 King Bed, Valley View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Rydges Rotorua

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 1,018 reviews
$77 nightly
The price is $89
Oct 5 - Oct 6
Total with taxes and fees
Rydges Rotorua
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About the neighborhood

Map
1135 Arawa St, Rotorua, 3010

What's nearby

  • Eat Street - 2 min walk - 0.2 km
  • Polynesian Spa - 8 min walk - 0.7 km
  • Rotorua Central Mall - 8 min walk - 0.7 km
  • Rotorua Hospital - 10 min walk - 0.9 km
  • Skyline Rotorua - 5 min drive - 4.3 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 17 min drive

Restaurants

  • ‪Pig & Whistle - ‬2 min walk
  • ‪BREW | Craft Beer Pub - ‬3 min walk
  • ‪Poco Tapas And Wine - ‬2 min walk
  • ‪Fat Dog Cafe - ‬1 min walk
  • ‪Saigon ‘60s - ‬4 min walk

About this property

Pullman Rotorua

When you stay at Pullman Rotorua, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 130 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (NZD 59 per day; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Water dispenser

Working away

  • 4 meeting rooms
  • Conference space (1227 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Fitness center
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 51
  • Stair-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 49-inch Smart TV
  • Premium digital channels
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Partially open bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Dining table
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Dining

Barrel & Co Bar and Grill - Onsite steakhouse. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Here's the breakdown, no surprises

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 49 for adults and NZD 25 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • Rollaway beds are available for NZD 150 per night

Parking

  • Covered valet parking costs NZD 59 per day with in/out privileges
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Pullman Rotorua Hotel
Pullman Rotorua Rotorua
Pullman Rotorua Hotel Rotorua
Pullman Rotorua (Opening January 2020)

Frequently asked questions

Does Pullman Rotorua offer free cancellation for a full refund?

Yes, Pullman Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Pullman Rotorua?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Pullman Rotorua?

Yes. Valet parking costs NZD 59 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Pullman Rotorua?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Pullman Rotorua and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Pullman Rotorua?

Yes, Barrel & Co Bar and Grill offers alfresco dining.

What's the area around Pullman Rotorua like?

Pullman Rotorua is a short 9-minute walk from Polynesian Spa and 4 minutes' walk from Eat Street.

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Pullman Rotorua Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bathroom
Restaurant
Parking
Bed
Breakfast
View
Shower

What guests liked

  • Breakfast was very good with a lot of options and convenient hours. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Amazing hotel ! Good restaurant ( half board formula worth it ) easy free parking around the hotel during weekend / gorgeous modern and comfortable rooms
David, 2-night trip

10/10 Exceptional

Super friendly staff, location is perfect. Everything is with in 5 to 10 minute walk.
GURBIR, 2-night trip

10/10 Exceptional

Loved the restaurant and walkability to lots of other options nearby. Room was very clean Staff were wonderful always greeted us with a smile
richard, 1-night trip

10/10 Exceptional

I would definitely recommend this hotel to the others.
Sylvia, 2-night trip

10/10 Exceptional

Great property
Yashita, 2-night trip

10/10 Exceptional

Stunning property. The room was beautiful. Cleanliness was impeccable. Breakfast buffet was delicious! Walking distance to great restaurants. Highly recommended.
Cara, 1-night trip

10/10 Exceptional

We used valet parking. Breakfast was very good and dinner was great here. Nice room with comfortable beds
richard, 2-night trip

8/10 Very good

Great rooms with comfortable beds and all the amenities you need.
Susan, 1-night trip

10/10 Exceptional

Close to lots of restaurants! Loved the room and view of the lake.

6/10 Good

Large room with no storage other than a very small wardrobe. No draws enabling a suitcases to be unloaded. Comfortable and clean but dark with very little lighting. No movie channels just free to air. Aircon was very good and quiet. We considered room was built for wheel chair access.
Chris, 3-night trip

10/10 Exceptional

Perfectly located accommodation with plenty of food and shipping options. Very nice facility.
Gregory, 2-night trip

10/10 Exceptional

Great place for family
Lincoln, 2-night trip

10/10 Exceptional

Nice property
Greg, 2-night trip

10/10 Exceptional

Location!!
Ashley, 3-night trip

8/10 Very good

It’s the best choice for the area
Barry, 3-night trip

8/10 Very good

The room are huge and the bathroom set up are excellent very functional.
JOSE, 2-night trip

10/10 Exceptional

Great stay

Lovely hotel in a good location. Very spacious rooms. Providing cold filtered water and fresh milk to teas and coffees. Nice touch. Helpful reception team.
Manjinder, 1-night trip

10/10 Exceptional

Overnight stay in a central location. Very busy as largest hotel in town. Had a very cute free milk refill fountain in lobby which certainly was a first for me
Christopher, 1-night trip

10/10 Exceptional

The Hotel is very good! Great location for walking around the city and my kids is really enjoyed the breakfast buffet !
Ellie, 1-night trip

10/10 Exceptional

Great for families Very helpful staff
Kuldeep, 1-night trip

10/10 Exceptional

Had a wonderful experience at the hotel, friendly staff and lots of food options nearby! Hotel was modern, clean and really nice
Saba, 2-night trip

10/10 Exceptional

nice hotel
rodrigo, 1-night trip

6/10 Good

The service at the front desk was awesome, the room was clean and amenities were great. The interiors were tried and wall paper peeling. The restaurant and bar had no vegan meal options that were appealing. Got a salad with just lettuce vegan dressing and cheese and couple of croutons. Disappointed 😞 The mini bar wasn’t badly priced.
Rachel, 2-night trip

10/10 Exceptional

Excellent n friendly staff
Hemant, 1-night trip

8/10 Very good

Best place you will find in the area. Elevated style and sophisticated choices are not to be had around here.
Heather, 2-night trip