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Quality Inn

2.5 star property
Knoxville West hotel in city centre

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your current months are February, 2025 and March, 2025.
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March 2025

Photo gallery for Quality Inn

Premium bedding, Select Comfort beds, in-room safe, desk
Exterior
Free daily continental breakfast
Lobby
Fitness facility

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Free breakfast
  • Gym
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Fitness centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Gift shops/newsstands

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Microwave
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Premium bedding
Blackout curtains
Select Comfort bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Premium bedding
Blackout curtains
Select Comfort bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, Select Comfort beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Premium bedding
Blackout curtains
Select Comfort bed
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Premium bedding
Blackout curtains
Select Comfort bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

Map
11717 Campbell Lakes Drive, Farragut, TN, 37934

What's nearby

  • Tennova Hospitalist Group - 4 min drive
  • Turkey Creek Shopping Center - 4 min drive
  • Pellissippi State Community College - 9 min drive
  • West Town Mall - 9 min drive
  • University of Tennessee - 16 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Cotton Eyed Joe - ‬3 min drive
  • ‪Cookout - ‬3 min drive

About this property

Quality Inn

When visiting Farragut, Quality Inn is a great choice to consider. Guests can visit the fitness centre for a workout, and free perks include continental breakfast daily and self-parking.

Languages

English

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Express check-in/out available
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 11 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free dial-up internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1995
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Fitness centre
  • Swimming pool

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 27-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Selected Comfort mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free weekday newspapers
  • Free dial-up Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 10 PM

Policies

This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Rodeway Inn Motel Knoxville
Rodeway Inn Knoxville
Americas Best Value Inn Suites West Knoxville/Turkey Creek
Quality Inn Hotel
Quality Inn Farragut
Quality Inn Hotel Farragut

Frequently asked questions

Does Quality Inn offer free cancellation for a full refund?
Yes, Quality Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn?
Yes, there's a pool. Guests have pool access from 9 AM to 10 PM.
Are pets allowed at Quality Inn?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 11 kg per pet. There's a charge of USD 20.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Quality Inn?
You can check in starting at 3 PM. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Quality Inn and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Quality Inn like?
Quality Inn puts you in Knoxville West, in the heart of Farragut. Popular attractions include Turkey Creek Shopping Center, which is 4 minutes away by car.

Quality Inn Reviews

Reviews

4.8

4.2/10

Cleanliness

6.4/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Poor

Poultry
The standard has dropped not good for habitation. Came late so managed to spend the night
Dajo, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Health Department should shut down this bio hazard
Disgusting! Blood on curtains, cigarette ashes on the floor, stained comforter, wall peeling from water damage, leaky faucet, smelled musty and smoky.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

This property was so disgusting that we left 2 days into our week stay and paid for another place to stay. We saw 3 different rooms at this motel and they just kept getting worse. If you like mold, bugs, and a dirty room then this is the place for you. PSA they have ONE MAN to clean this entire motel, just one.
Danielle, 4-night romance trip
Verified CheapTickets guest review

6/10 Good

This place hasa lot of work that need to be done. When I walked in the room assigned to me, I smelled mold. Look in the bathroom right away, and there it was all around the bath tub. I asked to be moved right away.
Darlene A., 2-night family trip
Verified Expedia guest review

6/10 Good

Barbara, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

patricia, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Better than basic
Based on the price and location, I didn't expect much. But I was surprised at how accommodating the staff was with my questions and the assistance they provided while helping me park my moving truck and the car-carrier attached. Also, the a/c worked very well, so I couldn't have asked for much more.
Edward, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jerri, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Lizette, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

2/10 Poor

Place is a dump! Trash and cigarette butts all over,couldn't take a shower ,unable to regulate hot and cold.People hanging outside 4am.
1-night trip
Verified Expedia guest review

2/10 Poor

Pamala A, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Do not book this hotel
We booked the non smoking room,we got in so tired from a very long ride and decided to bare with the smell, took 2 hrs rest then took shower then we found out towels are all stained looks like unwashed terrible terrible dried ourselves with hair dryer.and that gave us the reason to double check our bedsheets pillows and found out stained yellowish and nasty nasty colors with cigarette holes all over, dust in every corner of the room handle-cap handle at the shower is broken.We asked for a replacement of our sheets towels and Lysol, too tired to move to different hotel since it was too late…my wife replaced the sheets and sprayed Lysol all over the bed and the entire room.In this pandemic time all the guests wanted is a clean and comfortable room to stay, in between our tiring travels,but this hotel is not after their guests health and comfort they don’t care if they’re the carrier of the virus because of what they give their guests…unbelievable
Jesse, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Poor
No hot water. Shower heads not completely functional. Hair dryer did not operate. Tv remote not operational. No USB port to charge a cell phone. When i told the front desk at check out, she did not want to write down the issues i pointed out. Also door to the room not very safe with the type of locks on it.
1-night business trip
Verified Hotels.com guest review

2/10 Poor

Ended up changing rooms the first Room was so terrible, stained sheets. Turned on the shower in the morning and it reaked of BM water wouldn't drain. No wash cloths in second room, one in first room, beds made TERRIBLY! Sheets in second room "Staind" (probay dirty like the first room) NEVER AGAIN
1-night trip
Verified Hotels.com guest review

4/10 Fair

Don’t stay here!
We made a reservation for one king bed, non smoking. We get there, the room they have is two double beds. Walk in the room, previous smoker! Towards evening, the toilet quits flushing..in the morning the bathroom sink wouldn’t drain nor would the bathtub. Spiderwebs hanging down, didn’t see them until the morning. Upon checking in I noticed a sign “certified bed bug free”. That made me feel good. Now I know why they needed to hang the certificate to begin with. Hotels.com needs to remove them from the list until they make some necessary changes. Yes, we could have left. The remaining hotels were twice the price, if not more. When we checked out, they didn’t even care we had problems.
Teressa, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Outside looked old. Inside had been remodeled but not well.
1-night romance trip
Verified Expedia guest review

2/10 Poor

leaky tub (changed to a different room), leaky toilet (fixed), internet not working (fixed), TV not switching on (fixed), strong cigarette smell (not fixed), no sugar for coffee (not fixed), bed sheets with cigar burns (not fixed), missing smoke detector (fixed). They charged $117 for this pitiable room which is adding insult to the injury.
1-night trip with friends
Verified Expedia guest review

2/10 Poor

When we arrived to our room the ceiling was leaking in 3 different places, one of which was on the bed, so the whole bed was soaking wet. I had my 2 14 year old girls with me and I was very disgusted by how the room looked & smelled. The fire alarm had been ripped off the wall and it was filthy. The pillows were stained yellow along with the towels and bedding. We probably could have gotten by with the room for the few hours we needed it, but one of the beds was soaked. That is not acceptable and we went to the front desk. We told them about the issue and of course they had no other rooms left, so we left with the reassurance that the manager would call us later that morning, which never happened. In total I was at this hotel for an hour. I want my money back and I can not get any help from anyone. DO NOT STAY HERE!
1-night family trip
Verified Travelocity guest review

8/10 Very good

The worker was very nice ,but seems like its in a bad neighborhood, we had 20 coos at the hotel .for someone.
Tabatha, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Bad Room
This by far was the dirtiest hotel we stayed in during our trip. 1) Pillow case was dirty - recent stains not old aged marks. 2) No towels in the room. 3) No hot water for the in room hot tub - apparently Hot Water Heater is on a timer and doesn't work after 6:00 pm. 4) Toilet paper - roll had less that 15% left and no fresh roll in the room. 5) No coffee for the in room coffee maker. 6) TV Remote didn't operate the TV. 7) Black mold (appearing) stain on bathroom ceiling. 8) Broken mirrors. The only bright spot was Pam the Delk Clerk who was doing laundry at 8:00pm because the Housekeeping staff didn't do it. To bad she's leaving.
Ronald, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Don't stay here.
It looked unclean. The tub faucet had a stream flowing when off. No ice machine. Room was in very bad repair. Trim missing, no extra lock on door and privacy curtain half off rod. I felt very uncomfortable there and tried not to touch anything. At the price I excepted much much better.
Carolyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Affordable and Clean
Nice clean place
Johnny, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Getting high from second hand smoke. :(
The app said it was non-smoking. The first room smelled so bad I could not enter. The staff was polite when I asked to be relocated. The second room smelled of slight old smoke but it was bearable. At midnight we got guests in the connected room that smoke pot all night and played loud music. It was disgusting.
Cindy, 1-night family trip
Verified Hotels.com guest review