Clay Center for the Arts and Sciences - 3 min walk - 0.3 km
Charleston Town Center - 10 min walk - 0.9 km
Charleston Coliseum & Convention Center - 15 min walk - 1.3 km
West Virginia State Capitol Building - 3 min drive - 2.4 km
University of Charleston - 4 min drive - 4.3 km
Getting around
Charleston, WV (CRW-Yeager) - 7 min drive
Charleston Station - 12 min walk
Restaurants
Fife Street Brewing - 7 min walk
First Watch - 9 min walk
Lee Street Lounge - 4 min walk
Black Sheep Burrito and Brews - 9 min walk
Chow Thai - 2 min walk
About this property
Charleston Tower Hotel
Best Western Charleston puts you a short five-minute drive from Charleston Coliseum & Convention Center. For a workout, you can visit the fitness centre, or go for a morning swim at the seasonal outdoor pool. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
136 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 21
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Wi-Fi (speed: 25+ Mbps) in rooms*
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Travelling with children
Children stay for free (see details)
Working away
Business centre
Services
24-hour front desk
Laundry service
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness centre
Seasonal outdoor pool
Banquet hall
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
LED television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Wireless Internet access (surcharge) (speed of 25+ Mbps)
Free long-distance and local calls
Desk chair
Food and drink
Mini fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Fees & policies
Refundable deposits
Deposit: USD 100
Optional extras
WiFi is available in guest rooms for USD 0.00 per stay (rates may vary)
Children & extra beds
Rollaway beds are available for USD 15.0 per stay
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to August
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Masks are required in public areas for unvaccinated guests.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Charleston Capitol Hotel
Charleston Capitol
Best Western Charleston
Charleston Capitol Hotel
Charleston Tower Hotel Hotel
Ramada by Wyndham Charleston
Charleston Tower Hotel Charleston
Charleston Tower Hotel Hotel Charleston
Frequently asked questions
Is there a pool at Best Western Charleston?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Best Western Charleston?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Charleston?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Charleston?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Best Western Charleston?
No, this hotel doesn't have a casino, but Mardi Gras Casino (16-min drive) is nearby.
What is there to do at Best Western Charleston and nearby?
Best Western Charleston has a seasonal outdoor pool and a fitness centre.
What's the area around Best Western Charleston like?
Best Western Charleston is in the heart of Charleston, a short 15-minute walk from Charleston Coliseum & Convention Center and 3 minutes' walk from Clay Center for the Arts and Sciences.
Charleston Tower Hotel Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.6/10
Staff & service
6.4/10
Amenities
6.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Very good
18 November 2024
Patti
Patti, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
Chang
Chang, 2-night family trip
Verified Hotels.com guest review
6/10 Good
9 August 2024
Outside area a little questionable especially at night but safe. Only 1 working elevator due to construction. Room nice and comfortable while traveling with 16 yr old. Breakfast bar good.
Teresa
Teresa, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
5 August 2024
Kelly
Kelly, 3-night trip
Verified Expedia guest review
8/10 Very good
3 August 2024
Elevator was not properly functioning and clean
Javier
Javier, 1-night family trip
Verified Expedia guest review
4/10 Fair
30 July 2024
Go stay somewhere else.
If you are looking to stay in downtown Charleston, just pay the extra $50 to stay in a nicer hotel. While the staff was incredibly helpful and friendly, the sheets and towels were bright and clean, the actually infrastructure of the hotel is less than desirable. The pool is incredibly small and there was only one working elevator when I was there and it felt like it was going to break at any moment. Cheers to the staff who make it work, but Best Western really needs to invest in the inside of the hotels.
pauline
pauline, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 July 2024
Amanda
Amanda, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 July 2024
So totally swag
Cedric
Cedric, 1-night romance trip
Verified Expedia guest review
6/10 Good
22 July 2024
Broken down elevators… if they were renovating, the did a poor job of making it known… poorly constructed and or in need of repairs all over
Dustin
Dustin, 1-night family trip
Verified Expedia guest review
8/10 Very good
21 July 2024
A quick overnight stop
A very good room as far as space and comfort. Service was excellent and the breakfast was good but typical. Elevators look a bit run down including one that was out of order
Tod
Tod, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
20 July 2024
It’s an older hotel, but the rooms are comfortable and the staff was helpful.
Lawrence
Lawrence, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
14 July 2024
Jamicka
Jamicka, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 July 2024
The hot breakfast was a plus. Our room and the loby was clean.They had plenty of free parking.
Not so good they only had one working elevator.
Patricia
Patricia, 2-night family trip
Verified Expedia guest review
2/10 Poor
11 July 2024
Jerry
Jerry, 1-night trip
Verified Expedia guest review
8/10 Very good
11 July 2024
The Lady working the front desk was great and very helpful. The only negative I have would be the elevators need repaired. Only one elevator was operational and it was overworked.
Perry
Perry, 1-night romance trip
Verified Expedia guest review
8/10 Very good
8 July 2024
Cassandra
Cassandra, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
7 July 2024
Laura L
Laura L, 3-night trip
Verified Expedia guest review
2/10 Poor
2 July 2024
Room flooded, they transferred us to 2 different flooded rooms, than a bug infested room and then another bug infested room. The next day our room key wouldn't work and they wouldn't let us in our room... because they said "it wasn't our room." Worst hotel experience I've ever had.
Matthew
Matthew, 2-night romance trip
Verified Expedia guest review
6/10 Good
1 July 2024
Ulf
Ulf, 1-night trip
Verified Expedia guest review
4/10 Fair
30 June 2024
I had baby ants all over my bedroom, weren’t any other rooms to move us too and they wanted to spray the room even though we still had to stay in the room. Only 1 ice machine for all 9 floors.
Charlene
Charlene, 4-night family trip
Verified Expedia guest review
2/10 Poor
30 June 2024
Katie
Katie, 1-night trip
Verified Expedia guest review
6/10 Good
28 June 2024
Only 1 of 3 elevators worked. Run down lobby, parking, entrance. Public areas shabby, need paint and repair. The rooms were fine - perhaps they’ve been updated. The rest of the property needs maintenance attention.
Susie
Susie, 1-night romance trip
Verified Expedia guest review
4/10 Fair
22 June 2024
Room was clean but hotel itself needs major upgrades. Only 1 working elevator. Staff was courteous and pleasant.