6/10 Baik
3 Dis 2025
Check in was okay and quick . Was asked if i required ckeaning on a daily basis . I said yes. Room had a lovely view . The room was very dusty with lots of cumps of hair / dust balls evidenent on floor and bath room . Under the bed was worse and had not seen a hoover etc. in a long time. I asked at reception that houskeeping would look at that the next day . I was told yes . Nothing was done and the housekeeping consisted on a bed make up a change of towelsand a quick cursory lick around the sink . Tables and side lockers ( a black glass) dud not see a cloth and floors were neither swept hoovered or moped on any of the four days I was there . Also they forgot to clean one of the days . The air conditioning was also suspect . It would go up but not down . The electronic device fir openibg and closing curtains waa eratic in its functionality and youd be bettwr off operating manually. Bar Staff were good and the gym was clean and well stocked with equipment . Sauna was tiny and only operated from 5pm to 10pm . I have no idea why such limited hours Overall I found that the hotel trades on its location on the Danube but not on its service . I explained this to the receptionist when leaving but she took no notes or said that she would pass or on the management . Its not a budget or cheap hotel but operates like one and cleaning is not a priority .
Keith
Keith, perjalanan 4 malam
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