Great Wolf Lodge Water Park - 15 min walk - 1.3 km
Concord Mills - 18 min walk - 1.5 km
Charlotte Motor Speedway - 4 min drive - 4.0 km
SEA LIFE Charlotte-Concord Aquarium - 4 min drive - 2.7 km
PNC Music Pavillion - 8 min drive - 7.6 km
Getting around
Concord, NC (USA-Concord Regional) - 5 min drive
Charlotte-Douglas International Airport (CLT) - 23 min drive
Kannapolis Station - 17 min drive
Charlotte Station - 19 min drive
Restaurants
Chick-fil-A - 17 min walk
Starbucks - 19 min walk
Firehouse Subs - 5 min drive
Cookout - 3 min walk
Burger King - 3 min drive
About this property
Sleep Inn & Suites at Concord Mills
At Sleep Inn & Suites at Concord Mills, you'll be a short five-minute drive from Concord Mills and Charlotte Motor Speedway. The seasonal outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness centre. Also, University of North Carolina at Charlotte and Northlake Mall are within a short drive. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
116 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 9:00 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (14 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting room
Computer station
Conference space (484 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Pool loungers
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness centre
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Assistive listening devices available
Wheelchair-accessible path to lift
Visual alarms in hallways
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Free local calls
Food and drink
Fridge (on request)
Microwave (on request)
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
Late checkout can be arranged for an extra charge of USD 25 (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 8:00 PM
The seasonal pool is open from May to September
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord
Frequently asked questions
Does Sleep Inn & Suites at Concord Mills offer free cancellation for a full refund?
Yes, Sleep Inn & Suites at Concord Mills does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sleep Inn & Suites at Concord Mills?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Sleep Inn & Suites at Concord Mills?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sleep Inn & Suites at Concord Mills?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Sleep Inn & Suites at Concord Mills?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is 9:00 AM. Late check-out is available for a charge of USD 25 (subject to availability). Contactless check-out is available.
What is there to do at Sleep Inn & Suites at Concord Mills and nearby?
Sleep Inn & Suites at Concord Mills has a seasonal outdoor pool and a fitness centre.
What's the area around Sleep Inn & Suites at Concord Mills like?
Sleep Inn & Suites at Concord Mills is a short 18-minute walk from Concord Mills and 15 minutes' walk from Great Wolf Lodge Water Park.
Sleep Inn & Suites at Concord Mills Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
20 December 2024
kimberly
kimberly, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 December 2024
Antwan
Antwan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
Roni
Roni, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Nicolas
Nicolas, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 December 2024
Pamela
Pamela, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 December 2024
Melissa
Melissa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
kimberly
kimberly, 2-night trip
Verified Hotels.com guest review
6/10 Good
9 December 2024
We were double charged for the room
Still trying to get this resolved with the bank
Monica L
Monica L, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Kimberly
Kimberly, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
29 November 2024
Roaches and Refund
Terrible experience had to check out a day early because the room had lots of roaches
Jon
Jon, 2-night trip
Verified Hotels.com guest review
6/10 Good
29 November 2024
Thanksgiving Stay
The room was very clean! I like the size of the TV. However, the phone did not work which we needed to use for service and the radio clock wasn't working which we use to keep up with the time. The room above us had kids so they jumped and ran all night and we could hardly sleep. The best part about this stay was the cleanliness of the room!
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
27 November 2024
Morris
Morris, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Very Nice Hotel
I was very pleased with the professional customer service we received. We were greeted promptly and made feel welcome. I was very surprised of the security deposit required at check-in. This was not explained doing booking. The room was very clean and comfortable. Only complaint was the TV was so small, breakfast was the usual fare. I'd recommend this hotel.
Denise
Denise, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Dustin
Dustin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 November 2024
Jon
Jon, 1-night trip
Verified Hotels.com guest review
4/10 Fair
22 November 2024
The room served it’s purpose. The carpet was a little dirty. The shower was small.
I personally don’t like they don’t wash the top comforter.
The breakfast was basic.
LeaTecha
LeaTecha, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Excellent
The computer was down when I was trying to check in, but that happens. The friendly and awesome lady at the desk made up for my wait time. She was very courteous and respectful. That is the kind of service that you can not find everywhere you go. We will be staying there again when we visit Charlotte.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
20 November 2024
Reginald
Reginald, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
20 November 2024
Room was not vacuumed. fixtures in bathroom hanging off the wall.
Reginald
Reginald, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
Kathryn
Kathryn, 1-night trip
Verified Hotels.com guest review
2/10 Poor
5 November 2024
checked in and the front desk night shift manager was rude. Got to my room and it was so smelly it was un bareable. complained and she handed me carpet fress and told me I could come back for the vacuum. I had no choice but to stay. so unloaded everything. She comes and gets me and demanded her air freshner and advised she would put me in a hand cap room. I said dang wish i had known before unloading. She rudely said well you complained and asked to move. I advised oh i def want to move. We get in the room dr hangle broke on bathroom door. shower wand has duck tap. At this point i have no options. So my go to front desk and ask for blankets and sheets for the sleep sofa. She states oh we dont give those out and I have no more anyway. Then next morning i go to make coffee and there is part of the coffee maker missing. Go to front desk again and get told we cant help you with it now. House keeping manager did all she could to fix this. I get home and find out the charged my credit card rather than pending it for depost. I have continusly called the property to be told no manage on property, left on hold for 30 mins conferneced a second call for the front desk person to tell me Oh i was finishing my work. She has no clue when there will be a manager.