This was by far the lowlight of our trip so far. Terrible signage on where to go for registration, tv didnt work, main lift broken down one day, alternate luft was in hallway with lits of trash, returned to room at 3:30 and had not been cleaned, asked for clean glasses and was told they just rinse them out?? When we called the desk for help, it rang and rang and was never answered. Called outside number and was still not answered. Had to go down to desk to get help. We would never stay here again.