Escape to the heart of the historical district at Alexander House And Utopia Spa. Enjoy a rejuvenating experience with reflexology, yoga classes, and fitness classes; unwind by the indoor pool or explore nearby hiking/biking trails. With three bars and two restaurants serving British cuisine, this luxury boutique hotel offers an unforgettable retreat.
Enjoy your visit to East Grinstead with a stay at Alexander House And Utopia Spa. You can visit the spa to be pampered with hot stone massages, body wraps or aromatherapy, and AGs 3 Rosette Restaurant, one of 2 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and a fitness centre. Fellow travellers love the helpful staff and overall property condition.
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only, 1 total, up to 20 kg per pet)*
Service animals welcome
Specific rooms only*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site valet parking
On-site extended parking (GBP 7.5 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Special features
Spa
Utopia Spa has 29 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
AGs 3 Rosette Restaurant – This fine-dining restaurant serves lunch and dinner. Reservations are required.
Reflections Restaurant – This brasserie specialises in British cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 15.50 per person
Late checkout can be arranged for an extra charge of GBP 50 (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 40.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 40.00 per pet, per night
Parking
Extended parking costs GBP 7.5 per night
Pool, spa, & gym (if applicable)
The spa is accessible for GBP 20 per person, per day
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Alexander House Utopia Spa Hotel East Grinstead
Alexander House Utopia Spa East Grinstead
Alexander House Utopia Spa Hotel
Alexander House And Utopia Spa Hotel
Alexander House And Utopia Spa East Grinstead
Alexander House And Utopia Spa Hotel East Grinstead
Frequently asked questions
Does Alexander House And Utopia Spa offer free cancellation for a full refund?
Yes, Alexander House And Utopia Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Alexander House And Utopia Spa?
Yes, there's an indoor pool.
Are pets allowed at Alexander House And Utopia Spa?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 20 kg per pet. There's a charge of GBP 40.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Alexander House And Utopia Spa?
Yes, there's free self and valet parking. Electric car charging is available.
What are the check-in and check-out times at Alexander House And Utopia Spa?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of GBP 50 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Alexander House And Utopia Spa and nearby?
Have fun with on-site activities such as cycling and hiking, and practise your swing on the tennis courts. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Alexander House And Utopia Spa also has 3 bars, an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Alexander House And Utopia Spa?
Yes, there are 2 on-site restaurants, featuring al fresco dining and British cuisine.
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Alexander House And Utopia Spa Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Spa
Food
Bathroom
Breakfast
Location
Bed
Ambience
Restaurant
What guests liked
The spa is highly praised for being fabulous, spectacular, and excellent, with many guests enjoying its facilities and services. (20 reviews)
The outdoor hot tub was a lovely and enjoyable experience, with some guests even able to rent it privately. (6 reviews)
Breakfast was great and plentiful. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
19 Jun 2025
The staff was great and made me feel very welcome and went above and beyond and even surprised me with a cake saying Happy Birthday for my birthday. Definitely would go there again
Natasha
Natasha, 1-night trip
10/10 Excellent
8 Jul 2025
Fantastic
Annika
Annika, 2-night trip
6/10 Okay
14 Jul 2025
Room was very comfortable but air con totally inadequate. Water from taps and showers dangerously hot. Lounges comfortable.
Gordon
Gordon, 2-night trip
10/10 Excellent
27 Apr 2025
Fantastic
We had a fantastic stay including a fantastic upgrade to a garden suite.
Reflections restaurant was lovely, shout out to Joely
Emily
Emily, 1-night trip
8/10 Good
16 May 2025
I thinking is need to improve Breakfast and some of menus on Restaurant also the mattress too
Alistair
Alistair, 1-night trip
10/10 Excellent
12 Sept 2024
Lovely hotel in beautiful surroundings .
Stephen
Stephen, 1-night trip
10/10 Excellent
4 Apr 2025
Very nice hotel surrounded by nature. The staff was absolutely amazing. Greeted when you walk in cared for by concierge. Rooms were clean and property was well maintained. I would definitely recommend and as an extra treat for yourself by going and enjoying some of their great spa services!
Elizabeth
Elizabeth, 1-night trip
10/10 Excellent
14 Oct 2024
Great stop over close to Gatwick.
Beautiful pools at the spa to help with jet lag
Great dining options
Carolan
Carolan, 1-night trip
10/10 Excellent
23 Feb 2025
Beautiful hotel with excellent service.
A beautiful building with welcoming log fires.
The hotel is very comfortable and every member of staff went out of their way to be helpful with my disabled husband. They were unfailingly cheerful and created a lovely atmosphere.
Verified traveller
2-night trip
6/10 Okay
19 Apr 2025
Quite disappointed really, although building & location lovely
Joanna
Joanna, 1-night trip
10/10 Excellent
15 Nov 2024
Beautiful property both inside and out with nice parking
john
john, 2-night trip
6/10 Okay
7 Mar 2025
Great food and service. Some areas of the property are tired for example the staircase carpet but we did enjoy our stay as the food and service was excellent.
Mireya and Sofia
Mireya and Sofia, 1-night trip
10/10 Excellent
31 Jul 2024
Lovely stay in the hotel. A great get away for a few days in a beautiful surrounding area.
John
John, 2-night trip
10/10 Excellent
19 Jun 2024
Amazing grounds and hotel. The spa was fantastic
Eamonn
Eamonn, 1-night trip
8/10 Good
22 Apr 2025
We loved the Spa and pool. Plenty of parking and our room was serviced every day. We had breakfast delivered to our room which was a real treat. We visited nearby Wakehurst Arboretum and gardens and had no trouble eating out also. Our door key didn’t work on two occasions. Cocktails were expensive but overall it was a wonderful long, relaxing Easter weekend. The staff were very polite and helpful.
Dawn
Dawn, 3-night trip
8/10 Good
26 Mar 2025
The staff were very friendly and helpful. Decor and environment was superb but a little tired in places. Rooms were very hot. Spa was too busy to use when wanted.
Tracey
Tracey, 1-night trip
8/10 Good
19 Mar 2024
Good location; great wine options; friendly reception staff and nice rooms.
G
G, 1-night trip
8/10 Good
25 Apr 2025
Should fix sinks :faucets in room. Our
Lee
Lee, 3-night trip
10/10 Excellent
16 Dec 2024
Location
Oswaldo
Oswaldo, 1-night trip
10/10 Excellent
18 Oct 2024
Just had a wonderful stay at Alexander House.
The room was amazing, the Spa was excellent and the staff were really friendly.
I'll definitely return again.
Mandeep Singh
Mandeep Singh, 1-night trip
10/10 Excellent
26 May 2024
Lovely location grwat facilities staff are very helpful 😀
jo
jo, 1-night trip
10/10 Excellent
20 Sept 2024
This place was better than expected no need to leave the property! Wish we did 2 nights here
Christopher
Christopher, 1-night trip
10/10 Excellent
20 Feb 2025
Birthday celebration
The stay has been amazing, we haven’t found fault in anything. The food has been great and service throughout the hotel exceptional. The surrounds are beautiful and relaxing. The only thing I will mention about the spa towels were left on chairs all around with no one using them, this made seating very limited.
Debbie
Debbie, 1-night trip
2/10 Terrible
3 May 2025
Room was boiling hot, and the toilet was running all night keeping us up