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Alexander House And Utopia Spa

5.0 star property
Luxury hotel in East Grinstead with 2 restaurants and spa

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Photo gallery for Alexander House And Utopia Spa

Front of property
3 bars/lounges
Premium bedding, in-room safe, individually furnished, desk
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Pet-friendly
Escape to the heart of the historical district at Alexander House And Utopia Spa. Enjoy a rejuvenating experience with reflexology, yoga classes, and fitness classes; unwind by the indoor pool or explore nearby hiking/biking trails. With three bars and two restaurants serving British cuisine, this luxury boutique hotel offers an unforgettable retreat.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Gym
  • 24/7 front desk
  • Electric vehicle charging point
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles
  • Hot tub
  • Room service

Feel at home (6)

  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room
  • Television
  • Garden
The current price is RM943
RM1,132 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Cosy Double Room

Premium bedding, in-room safe, individually furnished, desk

Cosy Double Room

7.4 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy King Room

Premium bedding, in-room safe, individually furnished, desk

Comfy King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Suites

Premium bedding, in-room safe, individually furnished, desk

Garden Suites

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Super King Room

Premium bedding, in-room safe, individually furnished, desk

Luxury Super King Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Traditional Suite

Premium bedding, in-room safe, individually furnished, desk

Traditional Suite

Highlights

Separate sitting area
Individually furnished
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spa Suite

Premium bedding, in-room safe, individually furnished, desk

Spa Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 55 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, individually furnished, desk

Standard Single Room

Highlights

Individually furnished
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, individually furnished, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Living area

Master Suite

Highlights

Individually furnished
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Ashdown Park Hotel & Country Club

  • Pool
  • Spa
  • Pet-friendly
  • Free parking
8.8 out of 10, Excellent, 516 reviews
The price is RM746
RM896 total
includes taxes & fees
1 Sept - 2 Sept
Ashdown Park Hotel & Country Club
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About the area

Map
Turners Hill, East Grinstead, England, RH10 4QD

What's nearby

  • Tulley's Farm - 4 min drive - 3.7 km
  • Wakehurst Place - 6 min drive - 6.4 km
  • Queen Victoria Hospital - 6 min drive - 6.9 km
  • Ashdown Forest - 12 min drive - 15.3 km
  • Lingfield Park Racecourse and Golf Club - 14 min drive - 13.1 km

Getting around

  • Gatwick Airport (LGW) - 17 min drive
  • London (LCY-London City) - 65 min drive
  • Heathrow Airport (LHR) - 69 min drive
  • East Grinstead Station - 5 min drive
  • Haywards Heath Balcombe Station - 9 min drive
  • Dormans Station - 12 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪The Fox Eating and Drinking House - ‬7 min drive
  • ‪Tarana - ‬2 min drive
  • ‪The Old Dunnings Mill - ‬5 min drive
  • ‪The Crown - ‬15 min walk

About this property

Alexander House And Utopia Spa

Enjoy your visit to East Grinstead with a stay at Alexander House And Utopia Spa. You can visit the spa to be pampered with hot stone massages, body wraps or aromatherapy, and AGs 3 Rosette Restaurant, one of 2 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and a fitness centre. Fellow travellers love the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 58 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 20 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • On-site extended parking (GBP 7.5 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Fitness classes
  • Yoga classes
  • Hiking/biking trails
  • Free use of nearby fitness centre
  • Golf lessons nearby
  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Conference space (495 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1608
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Victorian architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Utopia Spa has 29 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

AGs 3 Rosette Restaurant – This fine-dining restaurant serves lunch and dinner. Reservations are required.
Reflections Restaurant – This brasserie specialises in British cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 15.50 per person
  • Late checkout can be arranged for an extra charge of GBP 50 (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 40.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 40.00 per pet, per night

Parking

  • Extended parking costs GBP 7.5 per night

Pool, spa, & gym (if applicable)

  • The spa is accessible for GBP 20 per person, per day
  • Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Eurocard, Barclaycard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Alexander House Utopia Spa Hotel East Grinstead
Alexander House Utopia Spa East Grinstead
Alexander House Utopia Spa Hotel
Alexander House And Utopia Spa Hotel
Alexander House And Utopia Spa East Grinstead
Alexander House And Utopia Spa Hotel East Grinstead

Frequently asked questions

Does Alexander House And Utopia Spa offer free cancellation for a full refund?

Yes, Alexander House And Utopia Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alexander House And Utopia Spa?

Yes, there's an indoor pool.

Are pets allowed at Alexander House And Utopia Spa?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 20 kg per pet. There's a charge of GBP 40.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Alexander House And Utopia Spa?

Yes, there's free self and valet parking. Electric car charging is available.

What are the check-in and check-out times at Alexander House And Utopia Spa?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of GBP 50 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Alexander House And Utopia Spa and nearby?

Have fun with on-site activities such as cycling and hiking, and practise your swing on the tennis courts. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Alexander House And Utopia Spa also has 3 bars, an indoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Alexander House And Utopia Spa?

Yes, there are 2 on-site restaurants, featuring al fresco dining and British cuisine.

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Alexander House And Utopia Spa Reviews

Reviews

8.4

Very good

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Spa
Food
Bathroom
Breakfast
Location
Restaurant
Bed
Building

What guests liked

  • Breakfast was great and plentiful. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Spa mid week stay.

Excellent venue. Staff Excellent Facilities brilliant.
James, 3-night trip

10/10 Exceptional

Beautiful

Stunning! The spa was amazing, just what we needed for a couple’s getaway
Vikki, 1-night trip

8/10 Very good

Incredible property and relaxing stay

I stayed at this hotel as part of an extended layover from the US to mainland Europe. This was a gorgeous property with super friendly staff and tons of amenities. I loved the bar, the spas, the pool and the gardens. The room was great too with an incredible bathroom - rainfall shower and massive tub - but it was unseasonably hot when I stayed and there was only a portable AC unit to use. It was a bit musty and had to be constantly refilled with ice, which was a bit of a challenge to maintain.
Kaity, 1-night trip

10/10 Exceptional

Fantastic

We had a fantastic stay including a fantastic upgrade to a garden suite. Reflections restaurant was lovely, shout out to Joely
Emily, 1-night trip

8/10 Very good

I thinking is need to improve Breakfast and some of menus on Restaurant also the mattress too
Alistair, 1-night trip

10/10 Exceptional

Very nice hotel surrounded by nature. The staff was absolutely amazing. Greeted when you walk in cared for by concierge. Rooms were clean and property was well maintained. I would definitely recommend and as an extra treat for yourself by going and enjoying some of their great spa services!
Elizabeth, 1-night trip

6/10 Good

Quite disappointed really, although building & location lovely
Joanna, 1-night trip

10/10 Exceptional

Another enjoyable stay at AH

Booked one night stay to celebrate my step-son's 21st birthday, we had 2 king-bed rooms in the main house. Full of character, spacious and very clean. We enjoyed drinking outside in the sun, the spa was clean and although busy it didn't feel crowded, and we made use of the outdoor jacuzzi and sauna. Our meal at Reflections was a little disappointing, but I put this down to them being extremely busy and possibly a staff member down. After dinner we enjoyed further drinks at the Champagne bar, which had a great atmosphere. Breakfast in the morning was plentiful. It was our 3rd trip, and we will definitely have a 4th.
Matthew, 1-night trip

10/10 Exceptional

Beautiful hotel with excellent service.

A beautiful building with welcoming log fires. The hotel is very comfortable and every member of staff went out of their way to be helpful with my disabled husband. They were unfailingly cheerful and created a lovely atmosphere.
2-night trip

8/10 Very good

We loved the Spa and pool. Plenty of parking and our room was serviced every day. We had breakfast delivered to our room which was a real treat. We visited nearby Wakehurst Arboretum and gardens and had no trouble eating out also. Our door key didn’t work on two occasions. Cocktails were expensive but overall it was a wonderful long, relaxing Easter weekend. The staff were very polite and helpful.
Dawn, 3-night trip

6/10 Good

Great food and service. Some areas of the property are tired for example the staircase carpet but we did enjoy our stay as the food and service was excellent.
Mireya and Sofia, 1-night trip

10/10 Exceptional

Lovely hotel in beautiful surroundings .
Stephen, 1-night trip

8/10 Very good

Should fix sinks :faucets in room. Our
Lee, 3-night trip

10/10 Exceptional

Great stop over close to Gatwick. Beautiful pools at the spa to help with jet lag Great dining options
Carolan, 1-night trip

8/10 Very good

The staff were very friendly and helpful. Decor and environment was superb but a little tired in places. Rooms were very hot. Spa was too busy to use when wanted.
Tracey, 1-night trip

2/10 Poor

Room was boiling hot, and the toilet was running all night keeping us up
Sam, 1-night trip

10/10 Exceptional

Beautiful property both inside and out with nice parking
john, 2-night trip

10/10 Exceptional

Lovely stay in the hotel. A great get away for a few days in a beautiful surrounding area.
John, 2-night trip

10/10 Exceptional

Location
Oswaldo, 1-night trip

10/10 Exceptional

Birthday celebration

The stay has been amazing, we haven’t found fault in anything. The food has been great and service throughout the hotel exceptional. The surrounds are beautiful and relaxing. The only thing I will mention about the spa towels were left on chairs all around with no one using them, this made seating very limited.
Debbie, 1-night trip

10/10 Exceptional

Amazing grounds and hotel. The spa was fantastic
Eamonn, 1-night trip

10/10 Exceptional

Just had a wonderful stay at Alexander House. The room was amazing, the Spa was excellent and the staff were really friendly. I'll definitely return again.
Mandeep Singh, 1-night trip

10/10 Exceptional

This place was better than expected no need to leave the property! Wish we did 2 nights here
Christopher, 1-night trip

8/10 Very good

Good location; great wine options; friendly reception staff and nice rooms.
G, 1-night trip

10/10 Exceptional

Lovely location grwat facilities staff are very helpful 😀
jo, 1-night trip