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Hotel Serrano

4.0 star property
Hotel with bar/lounge, near Gran Via

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Photo gallery for Hotel Serrano

Welcome to our reception area, featuring a central desk with city views and a warm, inviting atmosphere.
Relax in comfort with a large bed, a light fixture, and a convenient nightstand.
Relax in this stylish living room with a beige sofa, coffee table, and armchair.
Relax in our inviting lobby, featuring comfortable seating, a bar area, and unique wall art.
Enjoy a peaceful meal or drink on this balcony with a table and beautiful views.
Experience the vibrant energy of Hotel Serrano, situated near Gran Via. With a coffee shop and car rentals on site, explore the city with ease. Connect to in-room WiFi or unwind at the bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour front desk
  • Car hire on-site
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Bath or shower

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room Single Use

Hair dryer, bidet, towels

Double Room Single Use

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Hairdryer
Bidet
Private bathroom
In-room safe
Laptop workspace
  • 18 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room

In-room safe, laptop workspace, soundproofing, free WiFi

Double Room

8.4 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Hairdryer
Bidet
Private bathroom
In-room safe
Laptop workspace
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Single Room

In-room safe, laptop workspace, soundproofing, free WiFi

Single Room

8.0 out of 10
Very good
(16 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Hairdryer
Bidet
Private bathroom
In-room safe
Laptop workspace
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

In-room safe, laptop workspace, soundproofing, free WiFi

Superior Room

Highlights

Soundproofed
Air conditioning
HDTV
Separate bedroom
Hairdryer
Bidet
Private bathroom
In-room safe
  • Sleeps 2
  • 2 Large Single Beds

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8.2 out of 10, Very good, 1,002 reviews
The price is RM411
RM452 total
includes taxes & fees
3 Aug - 4 Aug
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About the area

Map
Calle de Marques de Villamejor, 8, Madrid, Madrid, 28006

What's nearby

  • Gran Via - 3 min drive - 1.8 km
  • Puerta del Sol - 4 min drive - 2.5 km
  • Bernabéu Stadium - 4 min drive - 2.6 km
  • Plaza Mayor - 5 min drive - 3.6 km
  • El Retiro Park - 5 min drive - 3.6 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive
  • Calanas Station - 4 min drive
  • Madrid Recoletos Station - 12 min walk
  • Nuevos Ministerios Station - 23 min walk
  • Nunez de Balboa Station - 7 min walk
  • Ruben Dario Station - 7 min walk
  • Serrano Station - 10 min walk

Restaurants

  • ‪Honest Greens Serrano - ‬4 min walk
  • ‪Five Guys Serrano - ‬4 min walk
  • ‪Tatel - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Cervecería Serrano - ‬4 min walk

About this property

Hotel Serrano

Hotel Serrano puts you a short five-minute drive from Gran Via and Prado Museum. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Also, Bernabéu Stadium and El Retiro Park are a short five-minute drive away. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Nunez de Balboa Station is 7 minutes and Ruben Dario Station is 7 minutes.

Languages

English, Italian, Polish, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 34 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Off-site parking within 656 ft (EUR 30 per day)

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Babysitting (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1969
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16.5 for adults and EUR 7.50 for children

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Parking is available nearby and costs EUR 30 per day (656 ft away)

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Serrano Madrid
Serrano Madrid
Hotel Serrano Silken Madrid
Hotel Serrano Silken
Serrano Silken Madrid
Serrano Silken
Hotel AA Serrano
Hotel Serrano Hotel
Hotel Serrano Madrid
Hotel Serrano Hotel Madrid
Hotel AA Serrano by Silken
HELP_OUTLINE

Frequently asked questions

Does Hotel Serrano offer free cancellation for a full refund?

Yes, Hotel Serrano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Serrano?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Hotel Serrano?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Hotel Serrano?

No, this hotel doesn't have a casino, but Casino de Madrid (3-min drive) and Casino Gran Via (4-min drive) are both nearby.

What's the area around Hotel Serrano like?

Hotel Serrano is in Salamanca, a short 7-minute walk from Nunez de Balboa Station and 16 minutes' walk from Puerta de Alcalá.

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Hotel Serrano Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Shopping
Bathroom

Reviews

10/10 Exceptional

Nice hotel perfectly located
Carolina, 3-night trip

10/10 Exceptional

Excelente

Very nice
ZORAYA, 1-night trip

10/10 Exceptional

Great location and access to the train station, shopping district and museums.
kaylin, 2-night trip

10/10 Exceptional

Good breakfast
Dag, 2-night trip

10/10 Exceptional

Excellent location
CARLOS, 3-night trip

10/10 Exceptional

Nice
Oscar, 2-night trip

10/10 Exceptional

We really enjoyed our stay!!
Rodrigo, 6-night trip

10/10 Exceptional

Great location for families visiting Madrid. Safe, clean and walkable to attractions, shopping and restaurants
Carlos, 1-night trip

10/10 Exceptional

Recommended

Great location and excellent value for money. Friendly and efficient staff. Will be returning in future
Matthew, 1-night trip

8/10 Very good

Excelente location, bad room

Excelent location, in the heart of Salamanca, ., but the room is definitely not a room of a 4-star hotel room. No mirror , no closet, the phone does not work. Apart that noise isolation is not good.
Maria F, 11-night trip

10/10 Exceptional

Super good location on the best shopping street in town. Modern fresh clean feel. Very helpful friendly staff. Felt welcomed & cared for.
Marcia, 1-night trip

10/10 Exceptional

great Location, clean, a few minuts from Puerta de Arcalá
Raquel, 3-night trip

10/10 Exceptional

Good value, excellent location
SHERRY, 3-night trip

8/10 Very good

The property is located in a quiet and safe neighborhood which is known for its upscale stores. Conveniently close to metro and bus stops.
Marie de Lourdes, 8-night trip

10/10 Exceptional

Good option for family trip in Madrid. Walking dustance to attractions, stores and restaurants
Carlos, 2-night trip

10/10 Exceptional

Awesome place!
Sara, 1-night trip

8/10 Very good

Great location, friendly staff, very clean. Lift is small - worked fine but maybe could be upgraded.
Joseph, 2-night trip

10/10 Exceptional

Great location
Perry, 1-night trip

8/10 Very good

The location was perfect.
Monica, 5-night trip

10/10 Exceptional

Excellent hotel in the heart of Salamanca. Had a great stay here. Would recommend. Staff was professional and warm. Breakfasts were diverse and delicious.
Bruce, 7-night trip

10/10 Exceptional

Good location for tourists. You can walk to key areas such as El Retiro, Gran Vía, etc.
Luis, 1-night trip

10/10 Exceptional

Very nice hotel in a nice part of town, tho metro stations nearby and the area around it has lots of shopping options
Ulises, 2-night trip

10/10 Exceptional

good, well located, simple
Alfredo, 1-night trip

10/10 Exceptional

Good price for such location
Luis, 1-night trip

10/10 Exceptional

Clean and a nice walk to el centro (30 mins). Very close to the US Embassy where I had a meeting. Great stay.
Elizabeth, 1-night trip