Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

4.0 star property
Paradise Island beachfront property with 5 restaurants, spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

On the beach, white sand, sun-loungers, beach towels
Poolside bar
Poolside bar
Reception hall
Minibar, in-room safe, laptop workspace, blackout curtains

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Health club
  • Sauna
  • Beach sunloungers
  • Beach towels
  • Pool bar
  • Swim-up bar
  • 24-hour room service
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 49 of 49 rooms

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
2 bathrooms
  • 31 sq m
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
2 bathrooms
  • 31 sq m
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
2 bathrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (Superior | C)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Ocean View (Superior | B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Sea View (E)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
Eco-friendly cleaning supplies
  • Sleeps 6
  • 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | E)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
Eco-friendly cleaning supplies
  • Sleeps 6
  • 1 King Bed

Junior Suite, Oceanfront (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Standard Suite (Special | B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Family Suite, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Standard Suite (Special | C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, Ocean View (L)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 70 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Suite, Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Oceanfront (E)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, U)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, Ocean View (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Partial Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior E)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior (L))

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
Eco-friendly cleaning supplies
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, Ocean View (B2C-US)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Oceanfront (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Bathrobes
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
2 bathrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Oceanfront (B2C-US)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior (L))

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Quadruple Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

Room Superior With Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

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About the area

Map
6307 Casino Drive, Paradise Island, New Providence, 0

What's nearby

  • Cabbage Beach - 2 min walk - 0.3 km
  • Atlantis Casino - 10 min walk - 0.8 km
  • Aquaventure - 13 min walk - 1.1 km
  • Ocean Club Golf Course - 4 min drive - 2.2 km
  • Straw Market - 8 min drive - 4.9 km

Getting around

  • Nassau (NAS-Lynden Pindling Intl.) - 30 min drive

Restaurants

  • ‪Poseidon's Table - ‬10 min walk
  • ‪Nobu - ‬9 min walk
  • ‪Plato's Bar - ‬10 min walk
  • ‪Marina Pizzeria - ‬13 min walk
  • ‪Shark Bites - Atlantis - ‬10 min walk

About this property

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

At Hotel Riu Palace Paradise Island - Adults Only - All Inclusive, you can hit the beach to play volleyball or relax on a sunlounger, plus activities such as scuba-diving, windsurfing and waterskiing are nearby. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body treatments and manicures and pedicures. Atlantic, one of 5 restaurants, serves breakfast and dinner. Other highlights at this all-inclusive property include 3 bars/lounges, a poolside bar and a health club. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

At a glance

Hotel size

  • 379 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 5 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Shopping
  • Golfing nearby
  • Kayaking nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Adjacent to a golf course
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Closed-captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and body treatments.

Dining

Atlantic – This buffet restaurant serves breakfast and dinner.
Tengoku – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Kulinarium – This restaurant only serves dinner. Open daily.
Bahamas – This restaurant serves lunch and dinner. Open daily.
Krystal – This theme restaurant specialises in Fusion cuisine and only serves dinner. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Riu Palace Paradise Island All Inclusive
Riu Palace Paradise Island
Riu Palace Paradise Island All Inclusive Adults
Riu Paradise Inclusive Adults
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island Adults Only All Inclusive

Frequently asked questions

Does Hotel Riu Palace Paradise Island - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Palace Paradise Island - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.
Is there an on-site casino at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?
No, this property doesn't have a casino, but Atlantis Casino (10-min walk) is nearby.
What is there to do at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hotel Riu Palace Paradise Island - Adults Only - All Inclusive also has 3 bars and a sauna, as well as a health club and a garden.
Are there restaurants at or near Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?
Yes, there are 5 on-site restaurants, featuring Japanese cuisine.
What's the area around Hotel Riu Palace Paradise Island - Adults Only - All Inclusive like?
Hotel Riu Palace Paradise Island - Adults Only - All Inclusive is a short 1-minute walk from Lucayan Archipelago and 2 minutes' walk from Cabbage Beach. Travellers say that this property is in a good location.

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

Michael, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

A little slice of heaven
The room and view were Amazing!! The staff even left me a personal Birthday cake in my room. The nightly shows were great. Hotel was prime location-walk to Atlantis casino and straw market/Atlantis shopping marina. Staff was always friendly and helpful.
3-night trip
Verified Hotels.com guest review

8/10 Very good

Good value with opportunities for improvement
Good value. Food 4/5, Beverages 5/5. Need to improve in client service at Reception and restaurants.
LUIS, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Bad experience.
We had multiple issues while on our state. 1) The refused to give us more water for our room, which as an all-inclusive was terrible. 2) The sauna in the spa was broken the whole week stay and hot tub was reservation only 3) The staff booking our adventures messed up, and they all got canceled. 4) Overall the staff was very rude and seemed like none of them wanted to work there. We have another trip 5 families going to RIU in cabo and I am debating cancelling and staying somewhere else to the issues we had.
Michael, 7-night trip
Verified Hotels.com guest review

8/10 Very good

RIU stay
Stay was great, the hotel, pool area and room were all 5 out of 5, Buffet was amazing, the only issue I had was the restaurants, the food is pre cooked and did not seem fresh, we ate only at the steak house and did not try the others, seemed like all of them had pre cooked food already. The buffet food was way better then the restaurants in my opinion. But overall, i would stay here again.
Edgar, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nadege Casseus, 4-night trip
Verified Expedia guest review

4/10 Fair

Amy Lynne, 6-night trip
Verified Travelocity guest review

6/10 Good

Too laid back… need more nightly entertainment. Nothing really happening after 6 pm, but the Casino down the street.
Valerie Jeannette, 5-night romance trip
Verified Expedia guest review

6/10 Good

The room was nice. All the restaurants were all booked and you couldn’t use this as part of the all “inclusive” part of it. The fitness center was old and the equipment was in bad shape. The maid service was prompt and efficient. There wasn’t enough entertainment to to do per night. The dancing was terrible. They only had one little piece in the club that was for dancing. Terrible.
Mark, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Overall great stay, wife and I stay on the resort the entire time! Had a blast!
Nicholas, 6-night trip
Verified Expedia guest review

8/10 Very good

Very challenging to book a restaurant reservation at the local resort restaurants.
Santiago, 4-night trip with friends
Verified Expedia guest review

6/10 Good

Amy Lynne, 6-night romance trip
Verified Travelocity guest review

8/10 Very good

Property was nice , but need better liquor
Johnny, 2-night trip
Verified Expedia guest review

8/10 Very good

Only had available time slot for dinner one night. Really would have liked to try the restaurants!
Kolt, 3-night romance trip
Verified Expedia guest review

4/10 Fair

It seemed like a retirement village for older couples. It wasnt what I am used to from Riu. There are no activities, no parties and the resort is very small. Only half of the resort is open. The other side is closed and under construction. The views from the rooms were awful. I had to change rooms two times. The double beds are pushed together and not separated. The fridge did not work. I had to wait about 5 hours, the next day to get a new room. It was an awful experience and I booked and paid for 3 rooms to have my family enjoy vacation and I was sorely embarrassed and disappointed.
Graig, 4-night family trip
Verified Expedia guest review

6/10 Good

We have been to this property several times. It continues to deteriorate. Air conditioning not working on entire floors, service is poor. Check in time is 4pm and we did not get a room till 7pm (and we registered the day before arrival). They never delivered our luggage to the room. My husband had to get it himself after 3 hours. Elevators were out of service for two days. I can go on and on. We will not return.
Stephen, 7-night trip
Verified Travelocity guest review

8/10 Very good

The food was amazing. Drinks were great and friendly staff. Didn’t love how the restaurants fill up quickly.
Ashley, 4-night family trip
Verified Expedia guest review

8/10 Very good

Moises, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was outstanding. The food was excellent.
Sandra, 6-night family trip
Verified Expedia guest review

6/10 Good

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Krystyna, 7-night trip
Verified Expedia guest review

8/10 Very good

They need to spend money to remodel.
Lizette, 3-night trip
Verified Expedia guest review

8/10 Very good

Daniel, 2-night trip
Verified Expedia guest review

4/10 Fair

I had to change my room 3x times due to mold smell, room smelling like someone had peed and never cleaned it up, no AC working and getting bitten by who knows what overnight. Staff at the buffet were lacking and didn’t even offer water once you sat on the table. Not a lot of choice for food very bland. The beach was amazing best water in my opinion. Property is easy walkable and safe to walk around the island at any time.
Lirije, 6-night romance trip
Verified Expedia guest review

8/10 Very good

This hotel is nestled in a cozy spot right by the very beautiful ocean. I would have given it a 5 but there was a few blemishes that I could not give it a perfect score. Starting with the check in process there is no way guests should have to wait over 45 minutes to even be called up to be checked in . We never offered a welcome drink and the young lady Indy whose line were originally standing in seemed confused about the whole process and was trying to multitask and failed miserably. Magnolia who eventually checked us in although efficient was neither warm not inviting. Nevertheless there were many employees who went above and beyond exceptional customer service ensuring we had an amazing stay. Terrance and Andrewnique at the steak house amazing hospitality and service and I did enjoy my birthday dinner there. Kellen in the bar was amazing friendly and hardworking .Fritznel and Ricardo at the pool bar A-1 service. Shaddy in the restaurant superb service. Devon and Harl, Anthony and Rashad all executed exceptional customer service knowledgeable about drinks and made us feel welcomed as guests. Tweety also helpful in calypso. On the other hand Dekell and Katherine never acknowledged us never asked did we need anything and pretty much ignored us. This was the same energy Akeem had never said hello just stared and said nothing. And again Ricardo came to work overnight solo and was amazing again. The fact that they share tips and everyone didn’t put in as much effort is unfair
Angela M, 3-night family trip
Verified Expedia guest review

6/10 Good

Jennifer, 5-night trip
Verified Expedia guest review