Despite having the best views in town, with the Örebro Castle right in front, this is a sad and dull hotel. Most of the staff, particularly at breakfast, could not care less with hotel guests. Rooms on the annex do not have A/C and shades do not work well. The breakfast room is messy, with food and drinks on the floor, with staff neglecting cleaning it. It was our second experience at the hotel and there won’t be a third. It is a shame that such a great location is being wasted by poor management and/or lack of interest from owners. Örebro now has better options, as we have learnt on this trip.