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Sheraton Grand Krakow

5.0 star property
Riverfront hotel with indoor pool, near Smok Wawelski Statue

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Krakow

Breakfast, lunch and dinner served
Exterior
Premium bedding, minibar, in-room safe, desk
View from property
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Pool
    Pool
  • Airport transfer
    Airport transfer
  • Pet-friendly
    Pet-friendly
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Self parking
  • Room service
  • Spa services
  • Business centre
  • Meeting rooms
Feel at home
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The price is RM561
RM606 total
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, View

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Single Beds, Non Smoking, View

Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Single Beds, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Sun deck
Wyndham Grand Krakow Old Town
Pool
Spa
Airport transfer
Pet-friendly
9.6 out of 10, Exceptional, (955)
The price is RM739
RM798 total
includes taxes & fees
1 Dec - 2 Dec
Wyndham Grand Krakow Old Town
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About the area

Map
Ul. Powisle 7, Kraków, Lesser Poland, 31-101

What's nearby

  • Royal Road - 5 min walk - 0.5 km
  • Wawel Castle - 9 min walk - 0.8 km
  • Wawel Cathedral - 9 min walk - 0.8 km
  • Main Market Square - 11 min walk - 1.0 km
  • St. Mary's Basilica - 13 min walk - 1.2 km

Getting around

  • Kraków (KRK-John Paul II - Balice) - 21 min drive
  • Turowicza Station - 7 min drive
  • Kraków Łobzów Station - 12 min drive
  • Wieliczka Station - 13 min drive
  • Airport pickup service
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Groble Restaurant & Bar - ‬2 min walk
  • ‪Wiślany Ogród - ‬15 min walk
  • ‪Liberty Cafe - ‬2 min walk
  • ‪Restauracja Hoang Hai - ‬6 min walk
  • ‪Someplace Else - ‬1 min walk

About this property

Sheraton Grand Krakow

Sheraton Grand Krakow features a rooftop terrace and puts you within a 10-minute walk of Royal Road and Wawel Castle. Guests can indulge in deep-tissue massages, facials or body scrubs, and Anima serves breakfast, lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour health club. Fellow travellers say great things about the helpful staff.

Languages

Arabic, English, Polish, Spanish

At a glance

Hotel size

  • 232 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 17 kg per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • On-site self-parking (PLN 120 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport pick-up (available 24 hours)*
  • Train station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (late night)
  • Water dispenser

What to do

  • Pool table
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (5382 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fireplace in reception
  • Television in common areas
  • 24-hour health club
  • An indoor pool
  • Spa services
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 112
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 84
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

Anima – This theme restaurant serves breakfast, lunch and dinner.
SomePlace Else Sports Bar – Overlooking the garden, this sports bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Roof Top Terrace – This restaurant specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately PLN 122 for adults and PLN 61 for children
  • Airport shuttle service is offered for an extra charge of PLN 160 per vehicle. Maximum occupancy 3
  • Train station pick-up and train station drop-off services are offered for an extra charge

Children & extra beds

  • Rollaway beds are available for PLN 185.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 100.00 per accommodation, per night

Parking

  • Self-parking costs PLN 120 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Sheraton Grand Krakow Hotel
Sheraton Hotel
Sheraton Grand Krakow Kraków
Sheraton
Sheraton Grand Krakow Hotel Kraków

Frequently asked questions

Does Sheraton Grand Krakow offer free cancellation for a full refund?
Yes, Sheraton Grand Krakow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Grand Krakow?
Yes, there's an indoor pool.
Are pets allowed at Sheraton Grand Krakow?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 17 kg per pet. There's a charge of PLN 100.00 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sheraton Grand Krakow?
Yes. Self-parking costs PLN 120 per night. Electric car charging is available.
Is an airport shuttle service offered by Sheraton Grand Krakow?
Yes, a shuttle from the airport to the hotel is available. The charge is PLN 160 per vehicle.
What are the check-in and check-out times at Sheraton Grand Krakow?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Sheraton Grand Krakow and nearby?
Sheraton Grand Krakow has an indoor pool and a 24-hour health club, as well as a sauna and a garden.
Are there restaurants at or near Sheraton Grand Krakow?
Yes, Anima offers al fresco dining, international cuisine and garden views.
What's the area around Sheraton Grand Krakow like?
Sheraton Grand Krakow is located by the river in Kraków City Centre, a short 5-minute walk from Royal Road and 9 minutes' walk from Wawel Castle.

Sheraton Grand Krakow Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great! Everything is wonderful!
Iouri, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend in Krakow
A great location. Great service. Great food and wine. Room was comfortable. Supposedly an upgrade from what I booked but I would have preferred not to be located on the first floor. The view would have been spectacular higher up had we not looked out onto the concrete roof of the lobby. Slightly dated furnishings and lumpy pillows for a 5* hotel! There is a health suite and pool but we didn't get chance to visit due to lack of time. Would stay again.
Sharon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Omar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

ABDULLA, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly and close to everything. Good parking
daniel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great city to explore
Awesome hotel.
Thomas, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

vedika, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and service
Darek, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Could not be better
Great Hotel. Great Service. Excellent Food/ Great Location
James, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Krystyna, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

I was with a group. Apparently my Bonvoy Gold status is not worthy for the front desk to tell me whether I could have a late check out. Upon arrival I was treated as a second class guest. My check in girl had to get a manager to assign my room, she could not confirm whether I could check out at 13:00 on my third day at the hotel. “Please check with us tomorrow” the desk told me each day, because my status was not high enough to confirm whether or not my request for late check out could be granted. Ultimately all of my colleagues were allowed 13:00 check out but I had to be out of my room by 11:00am. This is not the way a Bonvoy Gold guest should be treated.
woody, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Wonderful stay. Too short!
David, 1-night business trip
Verified Orbitz guest review

10/10 Exceptional

Fantastic Stay
Location was great, not in the Old Town but very close and with a lovely view of the castle and river. Rooftop bar very pleasant, breakfast buffet excellent and every single staff member we encountered could not have done any more for us.
Paul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

All went well.
Noel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Alex, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was nice and courteous. Overall the hotel excellent.
Noel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel, great food and very friendly and helpful staff.
Dave, 12-night business trip
Verified Expedia guest review

10/10 Exceptional

Miroslaw, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Yuriy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Super
Andrey, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I enjoyed the friendly staff, especially Alicia (temp gym attendant). She was super friendly and informative. The hotel was beautiful with an easy location.
Brett, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent
Jerry, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Pawel, 2-night trip
Verified Expedia guest review