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Hampton Inn & Suites Phoenix-Surprise

2.5 star property
Surprise hotel with outdoor pool

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Photo gallery for Hampton Inn & Suites Phoenix-Surprise

Exterior
In-room safe, iron/ironing board, free cots/infant beds
Exterior
Outdoor pool
In-room safe, iron/ironing board, free cots/infant beds

Reviews

9.2 out of 10
Wonderful
At Hampton Inn & Suites Phoenix-Surprise, unwind with a full breakfast and rejuvenate at the spa tub or outdoor pool. Previous guests rave about the helpful staff and delicious breakfast, making this hotel an ideal choice for those seeking relaxation with amenities like a gym, 24-hour business center, free WiFi, luggage storage and newspapers.

Popular amenities

  • Pet-friendly
  • Electric vehicle charging point
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness centre
  • Hot tub
  • 24-hour business centre
  • Business centre
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Laundry service

Feel at home (6)

  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is RM412
RM473 total
includes taxes & fees
11 May - 12 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds

2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two queen beds nonsmoking

In-room safe, iron/ironing board, free cots/infant beds

Two queen beds nonsmoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for One king studio sofabed nosmoking

In-room safe, iron/ironing board, free cots/infant beds

One king studio sofabed nosmoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds

Studio, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Sofa bed - unspecified
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds

Studio, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Sofa bed - unspecified
  • Sleeps 4
  • 1 King Bed

View all photos for Two qns studio sofabed nosmoking

In-room safe, iron/ironing board, free cots/infant beds

Two qns studio sofabed nosmoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Surprise by IHG

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 1,008 reviews
The price is RM413
RM473 total
includes taxes & fees
2 Jun - 3 Jun
Holiday Inn Express Surprise by IHG
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About the area

Map
14783 W Grand Ave, Surprise, AZ, 85374

What's nearby

  • Banner Del E Webb Medical Center - 12 min walk - 1.1 km
  • Surprise Stadium - 6 min drive - 6.0 km
  • Luke Air Force Base - 14 min drive - 14.5 km
  • Peoria Sports Complex - 15 min drive - 15.9 km
  • State Farm Stadium - 18 min drive - 21.6 km

Getting around

  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 33 min drive
  • Sky Harbor International Airport (PHX) - 42 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪In-N-Out Burger - ‬5 min drive
  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Texas Roadhouse - ‬14 min walk

About this property

Hampton Inn & Suites Phoenix-Surprise

Enjoy your visit to Surprise with a stay at Hampton Inn & Suites Phoenix-Surprise. For a bit of exercise, you can visit the fitness centre, or go for a swim in the outdoor pool. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 27 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Free reception (selected days)

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Conference space (1216 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Phoenix-Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Frequently asked questions

Does Hampton Inn & Suites Phoenix-Surprise offer free cancellation for a full refund?

Yes, Hampton Inn & Suites Phoenix-Surprise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hampton Inn & Suites Phoenix-Surprise?

Yes, there's an outdoor pool. Guests have pool access from 8 AM to 10 PM.

Are pets allowed at Hampton Inn & Suites Phoenix-Surprise?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 27 kg per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hampton Inn & Suites Phoenix-Surprise?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Hampton Inn & Suites Phoenix-Surprise?

You can check in starting at 3 PM. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Hampton Inn & Suites Phoenix-Surprise?

No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (18-min drive) is nearby.

What is there to do at Hampton Inn & Suites Phoenix-Surprise and nearby?

Hampton Inn & Suites Phoenix-Surprise has an outdoor pool and a hot tub, as well as a fitness centre.

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Hampton Inn & Suites Phoenix-Surprise Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Bed
Family friendly
Location
Air conditioning
Parking
Coffee
Restaurant

What guests liked

  • Breakfast was consistently good, hot, and fresh, with some reviewers mentioning a happy hour offering beer and snacks. (45 reviews)
  • The pool was clean, perfectly chlorinated, and a lovely place to spend time. (5 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Early check in was a breeze Everything clean and in good working order Nice beds & bath towels Heating & AC work good
Anthony, 1-night trip

10/10 Exceptional

Great accommodations and wonderful staff. We enjoyed our room and the spaciousness.
Dico, 3-night trip

10/10 Exceptional

I have stayed many nights at the Hampton. Always friendly staff and guests.
Karen, 1-night trip

10/10 Exceptional

Happy!

Nice hotel ,Great Room and Service. Great Breakfast too!
David, 1-night trip

10/10 Exceptional

Very nice and easy check in.
Steve, 1-night trip

10/10 Exceptional

The staff was amazing and the area was convienently located near many of the amenities i needed during my stay.
Chad, 2-night trip

10/10 Exceptional

Excellent place, very clean.
Rick, 2-night trip

10/10 Exceptional

Great place
Larry, 1-night trip

10/10 Exceptional

loved their interaction with pets; loved the herbal tea options at the always-available beverage table and the afternoon cookies; enjoyed the breakfast buffet options; very much appreciated the early morning take-along bag breakfast; overall, a clean and great family/pet-friendly place!
Diane Marie, 3-night trip

10/10 Exceptional

Perfect getaway hotel

I’ve stayed here a few times and it never disappoints always clean and friendly service .
Jimmy, 2-night trip

8/10 Very good

Our go-to place in the Phoenix area

We had stayed at this Hampton before. It is super conveniently located off the 303, so it is an easy find/exit on our way to/from San Diego. Rooms are nice, breakfast is decent. Though it is on a busy street with railroad tracks across the street, noise has never been an issue.
Peter, 1-night trip

10/10 Exceptional

You just can’t go wrong with a Hilton group hotel
Jean, 1-night trip

10/10 Exceptional

Have a wonderful stay.
Leonard, 1-night trip

10/10 Exceptional

Arizona visit

Great customer service
Pamela, 2-night trip

10/10 Exceptional

It was nice and quiet. Had a really nice stay.
Robbin, 1-night trip

10/10 Exceptional

Super clean. Great breakfast. We loved the evening cookies. Very friendly.
Debora, 1-night trip

8/10 Very good

It's not a bad place and the breakfast is better than average. The coffee is also great. It's a convenient place to stay when visiting family in that gigantically enormous retirement neighborhood.
Mark, 1-night trip

10/10 Exceptional

Great breakfast and staff
Robin, 1-night trip

10/10 Exceptional

Check-in was awesome. Girls at the front desk were very nice and attentive. Didn't get there names though
Albert, 1-night trip

8/10 Very good

We will definitely come back. Staff is very pleasant
Pat, 1-night trip

10/10 Exceptional

Getting to the hotel itself was tricky.
Sheila, 2-night trip

8/10 Very good

For being a little older, it's been nicely remodeled, the beds were very comfortable (and I have a bad back). The staff was awesome, they have a mini happy hour, hot cookies and breakfast in the morning!
Denise, 2-night trip

8/10 Very good

Pleasant staff, clean rooms, nice breakfast.
Shannon, 2-night trip

10/10 Exceptional

Wonderful property...not fancy but clean ...well maintained and the best staff i have ever encountered in my travels. Will always choose when in Arizonia
Cheryl, 4-night trip

10/10 Exceptional

Home away from home

Another great stay! Lindy was a pleasure to work with, always professional and kind. Lucky to be there when they had their “happy hour” going on. Staff is always great.
Stacey, 1-night trip