Kennedy-Douglass Center for the Arts - 6 min drive
University of North Alabama - 7 min drive
Getting around
Muscle Shoals, AL (MSL-Northwest Alabama Regional) - 14 min drive
Airport shuttle (surcharge)
Restaurants
Cracker Barrel - 4 min drive
McDonald's - 5 min drive
Jack's - 6 min drive
Sonic Drive-In - 5 min drive
Dairy Queen - 4 min drive
About this property
Marriott Shoals Hotel And Spa
Enjoy your visit to Florence with a stay at Marriott Shoals Hotel And Spa. Guests can visit the spa to be pampered with massages, aromatherapy or hydrotherapy, and 360 Grille, one of 2 restaurants, serves local cuisine. Other highlights include 2 bars/lounges, an indoor pool and an outdoor pool. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
193 units
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge)
2 restaurants
2 bars/lounges
Poolside bar
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Water slide
Working away
Business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Fitness centre
An outdoor pool
An indoor pool
Arcade/games room
Full-service spa
Hot tub
Sauna
Steam room
Water slide
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
3 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
47-inch Smart TV
Premium cable channels
Netflix
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Down duvet
Pillow-top mattress
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Separate bath and shower
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Guests under 16 years old are not allowed in the spa.
Dining
360 Grille – This restaurant specialises in local cuisine. Guests can enjoy drinks at the bar.
Swampers Bar and Grill – Overlooking the pool, this restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Rock & Roast – On-site coffee shop. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 7.00 to 15.000 per person
Airport shuttle service is offered for an extra charge of USD 20.00 per person (return)
Children & extra beds
Rollaway beds are available for USD 10 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Marriott Shoals Hotel Florence
Marriott Shoals Hotel
Marriott Shoals Florence
Marriott Shoals
Marriott Shoals Hotel Spa
Marriott Shoals Spa Florence
Marriott Shoals Hotel And Spa Resort
Marriott Shoals Hotel And Spa Florence
Marriott Shoals Hotel And Spa Resort Florence
Frequently asked questions
Does Marriott Shoals Hotel And Spa offer free cancellation for a full refund?
Yes, Marriott Shoals Hotel And Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Marriott Shoals Hotel And Spa?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Marriott Shoals Hotel And Spa?
Yes, pets are welcome. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Marriott Shoals Hotel And Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Marriott Shoals Hotel And Spa?
Yes, an airport shuttle is available. The charge is USD 20.00 per person return.
What are the check-in and check-out times at Marriott Shoals Hotel And Spa?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Marriott Shoals Hotel And Spa and nearby?
Marriott Shoals Hotel And Spa has 2 bars, a spa and a water slide, as well as a steam room, an arcade and a garden.
Are there restaurants at or near Marriott Shoals Hotel And Spa?
Yes, there are 2 on-site restaurants, featuring local cuisine and pool views.
Does Marriott Shoals Hotel And Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Marriott Shoals Hotel And Spa like?
Marriott Shoals Hotel And Spa is a short 8-minute walk from Tennessee River and 11 minutes' walk from Wilson Lake.
Marriott Shoals Hotel And Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
24 December 2024
Penny
Penny, 1-night trip
Verified Hotels.com guest review
4/10 Fair
20 December 2024
Thumbs down
Room not that clean. Bugs in the room. Blanconybin disrepair. Restaurant staff more concerned about taking with each other than waiting on a guest. Meal billed as having coleslaw was shredded butter lettuce. A disappointment all the way around and definitely not worth the price.
Jeanie
Jeanie, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
16 December 2024
Jared
Jared, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Brock
Brock, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 November 2024
It was clean ,and the staff was friendly and it was in good proximity to everything.
Alfredeck
Alfredeck, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Earlena
Earlena, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 October 2024
Lisa
Lisa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
We had the best time for our friends 50th Birthday
Stephanie
Stephanie, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
8 September 2024
Great place to stay and relax. We come often and will be back.
Jennifer
Jennifer, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2024
Carrie
Carrie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 August 2024
This is a great hotel! There are lots of renovations happening and thats why I couldnt give the highest score on cleanliness. I will for sure return and can't wait so see the updates.
Susan
Susan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
8 August 2024
Nice place near home
Bradie
Bradie, 1-night family trip
Verified Expedia guest review
8/10 Very good
8 August 2024
The room was exactly like it was on online it was very nice. We didn’t know that you had to pay for breakfast we thought it was included like most hotels that was the only downfall but other than that it was a great experience and we will be back.