Serra de Mariola Natural Park - 13 min drive - 11.2 km
Getting around
Alicante (ALC-Alicante Intl.) - 44 min drive
Alcoi Station - 22 min walk
Albaida Station - 28 min drive
Beniganim Station - 36 min drive
Airport shuttle (surcharge)
Restaurants
Nou Mosset - 5 min walk
Karma Pub Alcoy - 10 min walk
100 Montaditos - 1 min walk
Pans & Company - 2 min walk
Liverpool - 6 min walk
About this property
Hotel Sercotel Ciutat d'Alcoi
When visiting Alcoy, Hotel Sercotel Ciutat d'Alcoi is a great choice to consider. Guests can grab a bite to eat at the coffee shop/cafe and visit the health club for a workout. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
84 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, up to 20 kg per pet)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 12 per night)
Wheelchair-accessible parking on site
Transfers
Airport shuttle (available on request)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:30 AM on weekends
Coffee shop
Room service (limited hours)
Working away
24-hour business centre
Meeting rooms
Conference centre (9268 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Bike hire
Facilities
Built in 2004
Safe-deposit box at front desk
Library
Television in common areas
Health club
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10.9 for adults and EUR 10.9 for children
Airport shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for EUR 35.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per accommodation, per night
Parking
Self-parking costs EUR 12 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
AC Hotel Ciutat d'Alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Alcoy
AC Ciutat d'Alcoi Alcoy
AC Ciutat d'Alcoi
Sercotel Ciutat d'Alcoi Alcoy
Sercotel Ciutat d'Alcoi
AC Hotel Ciutat d'Alcoi
Sercotel Ciutat D'alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Hotel
Hotel Sercotel Ciutat d'Alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Hotel Alcoy
Frequently asked questions
Does Hotel Sercotel Ciutat d'Alcoi offer free cancellation for a full refund?
Yes, Hotel Sercotel Ciutat d'Alcoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sercotel Ciutat d'Alcoi?
Yes, cats and dogs are welcome, with a maximum weight of 20 kg per pet. There's a charge of EUR 15 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Sercotel Ciutat d'Alcoi?
Yes. Self-parking costs EUR 12 per night.
Is an airport shuttle service offered by Hotel Sercotel Ciutat d'Alcoi?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Sercotel Ciutat d'Alcoi?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Sercotel Ciutat d'Alcoi and nearby?
Maintain your daily exercise routine at the health club.
What's the area around Hotel Sercotel Ciutat d'Alcoi like?
Hotel Sercotel Ciutat d'Alcoi is a short 11-minute walk from Camil Visedo Molto Archaeological Museum and 11 minutes' walk from Plaza de Espana.
Hotel Sercotel Ciutat d'Alcoi Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
8 October 2024
Alcoi Soain
It was okay covered the basic needs and was an elevated stay for the area.
Mark
Mark, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 August 2024
Cravat
Cravat, 4-night trip
Verified Expedia guest review
4/10 Fair
13 August 2024
Simon
Simon, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 August 2024
Trip to Fonts D'Algar
Very nice hotel in the center of Alcoy. Breakfast was very good with a beautiful view of the town.
Thaddeus
Thaddeus, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 July 2024
Wonderful stay
Ilkay
Ilkay, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
22 April 2024
Very convenient location. Friendly staff. Easy parking
Billie
Billie, 4-night trip
Verified Expedia guest review
10/10 Exceptional
9 December 2023
Nice place excellent price
Gustavo
Gustavo, 8-night romance trip
Verified Ebookers guest review
10/10 Exceptional
9 November 2023
A charm of luxury in a small town.
Eduardo
Eduardo, 1-night romance trip
Verified Orbitz guest review
8/10 Very good
18 August 2023
Onder
Onder, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 July 2023
Alcoi stay
Superb hotel in the centre of this historic market town. Spacious rooms and delicious breakfast served.
Branimir
Branimir, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 July 2023
Very nice hotel in old town in the mountains. Clean with nice breakfast bar, clean bathroom and rooms. Shopping options near by with small cafe, bakery and shopping centre. Parking easy around for free.
Krzysztof
Krzysztof, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
11 July 2023
Quick overnight visit
Very good
Shame the bar was t open
Ana
Ana, 1-night trip
Verified Hotels.com guest review
6/10 Good
9 July 2023
No privacy in the bathroom
The room over looked a car park building. There was a shortage of plug sockets ..it was as if thecroom was set up for one person staying. Therexwas only a single socket on one side of the bed. The bathroom was awful it there was a glass wall around the loo so you can watch your partner on thecloo. Then the room smells as its not partioned off properly. The room was dark and gloomy. The shower was dangerous it was so slippy. Ivwould notcrecommend this hotel for older guests at all. The bathroom doorcwas difficult to open.
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
1 May 2023
Adrian
Adrian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 March 2023
Everyone in the hotel is great ,
Enedino Maldonado
Enedino Maldonado, 3-night trip
Verified Expedia guest review
10/10 Exceptional
23 January 2023
All good
Andreas
Andreas, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 June 2022
Eugenia
Eugenia, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 February 2022
Super friendly service
Nice rooms nothing to complain about!
Jiraporn
Jiraporn, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 December 2021
Superb in every way
After a long day of driving this was just what I needed. Comfy rooms, excellent customer service, lovely bathrooms ( with a big bath?! ) and a great locations.
Spotlessly clean and modern. I managed to park on the street right out the front, which is free too.
Gregg
Gregg, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 August 2021
They not only accept dogs but set up the room with a dog bed! Staff super attentive. They accomodated late check out at no charge. It was quiet. Good location.
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 July 2021
Fernando
Fernando, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 July 2021
Was perfect
Chai
Chai, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
30 December 2020
Good location
Amazing view from the hotel. Friendly staff. Good location.
Katerina
Katerina, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
10 September 2020
Pedro
Pedro, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2019
A visit to my family at Christmas in nearby Muro.
This hotel is perfectly located in Alcoy town centre with great views from the restaurant of part of the town. Unfortunately my room had a view of the shopping centre, but this does not detract from the fact that the hotel is very clean, modern and the staff are very friendly. The breakfast is good, although at €8 pp per day you can get this cheaper in the town at a cafe if you be bothered to leave the hotel in the morning. I also parked in the hotel car park as street parking is full at the weekend. This was €12 a night, so with breakfast this added up somewhat, however I was happy to pay for the convenience of on site breakfast and parking. I would definitely recommend this hotel and will probably stay there again for my next trip to visit family in the area.