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Crowne Plaza Niagara Falls NY Riverside by IHG

3.5 star property
Riverfront hotel with indoor pool, near Fashion Outlets of Niagara Falls

Choose dates to view prices

Crowne Plaza Niagara Falls NY Riverside by IHG puts you within a 10-minute drive of Niagara Falls State Park and Rainbow Bridge. Guests can take a dip in the indoor pool or grab a bite to eat at Bella Vista Ristorante, which serves breakfast, lunch and dinner. A fitness centre and a bar/lounge are other highlights. Fellow travellers say great things about the helpful staff and restaurant.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour business centre
  • Business centre
  • 4 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Computer station

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is RM412
RM512 total
includes taxes & fees
18 May - 19 May

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications, Mobility)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, City View

7.0 out of 10
Good
(10 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, River View

7.2 out of 10
Good
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, River View

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, 1 Bedroom

  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, River View

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View

Room amenity

Premium Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Map
7001 Buffalo Avenue, Niagara Falls, NY, 14304

What's nearby

  • Niagara River - 18 min walk - 1.5 km
  • Buckhorn Island State Park - 2 min drive - 2.2 km
  • Niagara Falls State Park - 8 min drive - 7.9 km
  • Rainbow Bridge - 10 min drive - 9.4 km
  • American Falls - 11 min drive - 9.7 km

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 35 min drive
  • Niagara Falls Station - 14 min drive
  • Niagara Falls Station - 14 min drive
  • Niagara Falls Station - 17 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Chic-Fil-A - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Duff's Famous Wings - ‬4 min drive

About this property

Crowne Plaza Niagara Falls NY Riverside by IHG

Crowne Plaza Niagara Falls NY Riverside by IHG puts you within a 10-minute drive of Niagara Falls State Park and Rainbow Bridge. Guests can take a dip in the indoor pool or grab a bite to eat at Bella Vista Ristorante, which serves breakfast, lunch and dinner. A fitness centre and a bar/lounge are other highlights. Fellow travellers say great things about the helpful staff and restaurant.

At a glance

DONE

Hotel size

    • 141 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 18 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • On-site self-parking (USD 10.00 per night)
    • On-site extended parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Fishing nearby

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference space (8673 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 183
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 106
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 84
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Bella Vista Ristorante – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • 9 per cent destination fee will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 9 to 18 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Self-parking costs USD 10.00 per night
  • Extended parking is available for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Union Pay

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Four Points Sheraton Niagara Falls Riverfront Hotel

Four Points Sheraton Riverfront Hotel

Four Points Sheraton Niagara Falls Riverfront

Four Points Sheraton Riverfront

Four Points Sheraton Niagara Falls Hotel

Four Points Sheraton Niagara Falls

Four Points By Sheraton Niagara Falls Fallsview Hotel

4 Points By Sheraton Niagara Falls Fallsview

Hotel Fallsview Plaza

Four Points by Sheraton Niagara Falls Riverfront

Four Points by Sheraton Niagara Falls

Niagara Riverside Resort BW Premier Collection

Crowne Plaza Niagara Falls NY Riverside by IHG Hotel

Crowne Plaza Niagara Falls NY Riverside an IHG Hotel

Crowne Plaza Niagara Falls NY Riverside by IHG Niagara Falls

Frequently asked questions

Is there a pool at Crowne Plaza Niagara Falls NY Riverside by IHG?

Yes, there's an indoor pool.

Are pets allowed at Crowne Plaza Niagara Falls NY Riverside by IHG?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Crowne Plaza Niagara Falls NY Riverside by IHG?

Yes. Self-parking costs USD 10.00 per night.

What are the check-in and check-out times at Crowne Plaza Niagara Falls NY Riverside by IHG?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Crowne Plaza Niagara Falls NY Riverside by IHG?

No, this hotel doesn't have a casino, but Seneca Niagara Resort & Casino (7-min drive) and Casino Niagara (10-min drive) are both nearby.

What is there to do at Crowne Plaza Niagara Falls NY Riverside by IHG and nearby?

Have fun with activities such as cycling, fishing and hiking, and practise your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.

Are there restaurants at or near Crowne Plaza Niagara Falls NY Riverside by IHG?

Yes, there's an on-site restaurant, Bella Vista Ristorante.

What's the area around Crowne Plaza Niagara Falls NY Riverside by IHG like?

Crowne Plaza Niagara Falls NY Riverside by IHG is located by the river in La Salle. Popular attractions include Niagara Falls State Park, which is 6 minutes away by car. Travellers say that this hotel is in a good location.

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Reviews

Crowne Plaza Niagara Falls NY Riverside by IHG Reviews

7.4

Good

7.6

Cleanliness

7.6

Amenities

8.0

Staff & service

7.4

Property conditions & facilities

Popular mentions

Room
Service staff
View
Bed
River
Restaurant
Bathroom
Breakfast
Children
Location

Reviews

Verified

10/10 Exceptional

Hotel was amazing great staff service quality and prime location
Dakota, 1-night trip
Verified

8/10 Very good

Hotel was awesome, very friendly staff. My favorite part was the jacuzzi in the room, it was amazing. The only thing that I was disappointed over was the fact that the room where the pool is located has a lot of windows and it was freezing, also the pool was very cloudy and dirty looking so we didn’t get in.
shirley, 1-night trip
Verified

10/10 Exceptional

Room was very clean, staff was very nice, the food was really good and the service was great would recommend anyone to stay
Matthew, 2-night trip
Verified

10/10 Exceptional

Restaurant on site was convenient
Katherine, 1-night trip
Verified

10/10 Exceptional

Great in- house restaurant, beautiful view of Niagara River, quiet and great room! Easy drive to the Falls but not so close as to be in an overcrowded area.
Sheryle, 2-night trip
Verified

10/10 Exceptional

Great hotel, restaurant in property food was amazing
Jose, 1-night trip
Verified

6/10 Good

Rooms are dated and need updating But was clean and comfortable beds Great and easy access to the falls
Kimberly, 1-night trip
Verified

8/10 Very good

Excellent stay, everything very good
laura, 1-night trip
Verified

10/10 Exceptional

The pool was great! And the location is 100% what we were looking for.
Seka, 2-night trip
Verified

8/10 Very good

Comfortable beds. The pillows are so comfortable I wanted to steal one. Breakfast was excellent! Nice views from the dining room. We will stay there again.
William, 3-night trip
Verified

10/10 Exceptional

This hotel was excellent the beds were comfy and very friendly staff. I would recommend this hotel absolutely.
Brientha, 2-night trip
Verified

10/10 Exceptional

Great Hotel

Great room, great view, great food, great service
1-night trip
Verified

10/10 Exceptional

Great location.
KEYA, 1-night trip
Verified

10/10 Exceptional

Check in was very easy and the room was clean
Courtney, 1-night trip
Verified

10/10 Exceptional

The staff was excellent!Very helpful, friendly and respectful!! We enjoyed our meals that were cooked to order! They were all flavorful and delicious! The property was very well maintained as well!
Charlotte, 2-night trip
Verified

8/10 Very good

Great location. Clean room and beds were comfortable. Lobby was nice and restaurant right on the property Our radiator fan in the room was very loud. Like the fan needed oil. I know if I would’ve complained they would have switched my room but it was already late. Staff is super friendly
Trina, 1-night trip
Verified

10/10 Exceptional

All the staff were incredibly helpful and polite, the pool was great, and WiFi worked very well. My whole family enjoyed this hotel and felt very safe. It took us less than 10 minutes to get to the falls or the nearest wal mart (in different directions) making it a fantastic experience overall. The beds in our room were a bit lumpy, but overall not horrible. Would definitely stay here again.
Christopher, 2-night trip
Verified

8/10 Very good

Nice hotel, staff was very nice!
Samantha, 1-night trip
Verified

10/10 Exceptional

My stay was great. Easy to check in and out and great customer service. Will visit again!
Jac'Quita, 1-night trip
Verified

8/10 Very good

Easy to get to and great location
Dessen, 1-night trip
Verified

10/10 Exceptional

Room was clean, beautiful view, friendly staff, loved the giant shower and tub in our room
Samantha, 1-night trip
Verified

8/10 Very good

View of river easy parking
Rodney, 2-night trip
Verified

10/10 Exceptional

Perfect hotel for our family trip.

Nice scene from hotel room. Great facilities including a pool. Pet friendly. We loved it and will go again.
Jongmin, 1-night trip
Verified

10/10 Exceptional

Staff was wonderful! Would not hesitate to recommend
Alison, 1-night trip
Verified

10/10 Exceptional

Excellent view of the river. We had noisy neighbors both nights, not your fault.
Diane, 3-night trip