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Shangri-La Chengdu

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Taikoo Li Shopping Center

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Photo gallery for Shangri-La Chengdu

Front of property
Exterior
Indoor pool, pool loungers
Staircase
Premium bedding, minibar, in-room safe, desk
In the heart of Chengdu City Centre, Shangri-La Chengdu offers a luxurious retreat. Rejuvenate at the onsite spa, enjoy lunch and dinner at one of two restaurants, or take a fitness class at the 24-hour health club. With shopping on site and dry cleaning/laundry services available.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Pool
  • Spa
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Separate bath and shower
  • Separate sitting area
The current price is RM411
RM479 total
includes taxes & fees
23 Feb - 24 Feb

Room options

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Showing 27 of 27 rooms

View all photos for Deluxe Room, 2 Single Beds, River View

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Deluxe Room, 2 Single Beds, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon, Room, 2 Single Beds, River View

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Horizon, Room, 2 Single Beds, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Premium bedding
  • 48 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
  • 48 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Horizon, Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Premium bedding
  • 48 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
  • 96 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Panda Family Friendly Room

Premium bedding, minibar, in-room safe, desk

Panda Family Friendly Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite

Premium bedding, minibar, in-room safe, desk

Club Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City-view Queen Room

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Deluxe City-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Executive River-View Double Bed Room - Explore Modern Urban Skyline And Charming River View

Premium bedding, minibar, in-room safe, desk

Deluxe Executive River-View Double Bed Room - Explore Modern Urban Skyline And Charming River View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River-view Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe River-view Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room - River-View (2 Beds)

Premium bedding, minibar, in-room safe, desk

Deluxe Room - River-View (2 Beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Octonauts Theme Family Room

Premium bedding, minibar, in-room safe, desk

Octonauts Theme Family Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite With River View

Premium bedding, minibar, in-room safe, desk

Suite With River View

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Panda Family Paradise Room

Premium bedding, minibar, in-room safe, desk

Panda Family Paradise Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River-view Queen Room

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Deluxe River-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room - City-View (2 Beds)

Premium bedding, minibar, in-room safe, desk

Deluxe Room - City-View (2 Beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Suite

Premium bedding, minibar, in-room safe, desk

Premier Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Shangri-La Suite

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Shangri-La Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Apartment - 1-Bedroom

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Superior Apartment - 1-Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment - 2-Bedroom

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Deluxe Apartment - 2-Bedroom

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Apartment - 2-Bedroom

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Superior Apartment - 2-Bedroom

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Panku Family Theme Room

Premium bedding, minibar, in-room safe, desk

Panku Family Theme Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room - River-View

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Deluxe Room - River-View

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Themed Family Room

Separate bathtub and shower, rainfall showerhead, free toiletries

Themed Family Room

  • Sleeps 2
  • 1 King Bed

View all photos for Panku Theme Suite

Premium bedding, minibar, in-room safe, desk

Panku Theme Suite

  • Sleeps 2
  • 1 King Bed

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The Ritz-Carlton, Chengdu

  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, (287)
The price is RM461
RM537 total
includes taxes & fees
22 Feb - 23 Feb
The Ritz-Carlton, Chengdu
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About the area

Map
9 Binjiang Dong Road, Chengdu, Sichuan, 610021

What's nearby

  • Sichuan University - 10 min walk
  • Taikoo Li Shopping Center - 18 min walk
  • Chengdu IFS - 3 min drive
  • Tianfu Square - 4 min drive
  • People's Park - 4 min drive

Getting around

  • Chengdu (CTU-Shuangliu Intl.) - 25 min drive
  • South Railway Station - 16 min drive
  • Hongpailou Railway Station - 18 min drive
  • Chengdu Railway Station - 20 min drive
  • Niuwangmiao Station - 13 min walk
  • Dongmen Bridge Station - 17 min walk
  • Xinnanmen Station - 19 min walk

Restaurants

  • ‪廊桥酒吧 - ‬2 min walk
  • ‪The Bridge - ‬2 min walk
  • ‪星巴克 - ‬1 min walk
  • ‪井介 - ‬2 min walk
  • ‪尚古酒吧 - ‬3 min walk

About this property

Shangri-La Chengdu

Shangri-La Chengdu puts you a short five-minute drive from Taikoo Li Shopping Center. You can visit the spa to be pampered with massages, body wraps or aromatherapy, and Shang Palace, one of 2 restaurants, serves lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour health club. Public transportation is close by: Niuwangmiao Station is only 13 minutes on foot.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 593 rooms
    • Arranged over 36 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (32292 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • 24-hour pool access
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 85
  • Wheelchair-accessible concierge desk
  • Accessible bath
  • Doorbell and phone notifications

Room amenities

Be entertained

  • DVD player
  • 42-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Shang Palace – This restaurant serves lunch and dinner.
Cafe Z – Overlooking the garden, this seafood restaurant serves breakfast, lunch and dinner. Open daily.
Lobby Lounge – On-site lobby lounge. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Eve (24 December) gala dinner per adult: CNY 999
  • Christmas Eve (24 December) gala dinner per child: CNY 299 (from 3 to 5 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 145.75 per person

Children & extra beds

  • Rollaway beds are available for CNY 408.0 per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri-la Hotel Chengdu
Shangri-la Chengdu
Shangri La Chengdu
Shangri La Hotel Chengdu
Shangri-La Chengdu Hotel
Shangri la Hotel Chengdu
Shangri-La Chengdu Chengdu
Shangri-La Chengdu Hotel Chengdu

Frequently asked questions

Does Shangri-La Chengdu offer free cancellation for a full refund?

Yes, Shangri-La Chengdu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Chengdu?

Yes, there's an indoor pool and a children's pool. Guests have 24-hour pool access.

Are pets allowed at Shangri-La Chengdu?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Shangri-La Chengdu?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Shangri-La Chengdu?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at Shangri-La Chengdu and nearby?

On-site recreation at Shangri-La Chengdu includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Shangri-La Chengdu also has an indoor pool and a 24-hour health club, as well as a sauna.

Are there restaurants at or near Shangri-La Chengdu?

Yes, there are 2 on-site restaurants, featuring garden views.

What's the area around Shangri-La Chengdu like?

Shangri-La Chengdu is in Chengdu City Centre, a short 18-minute walk from Taikoo Li Shopping Center and 10 minutes' walk from Sichuan University.

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Shangri-La Chengdu Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location and friendly staff.
Ramkartik, 2-night trip

10/10 Exceptional

Great location, nice for walking along the river walkways, lots of restaurants and bars in the area , coffee shops around also.
James, 6-night trip

10/10 Exceptional

Good location and service; water pressure is excellent for shower
Hanze, 1-night trip

10/10 Exceptional

Amazing Stay at Shang!
Great Location. Big and Clean Room with a spectacular view of the river and the bridge. Great Breakfast and services. Nothing wrong with my stay. Two Thumbs up!
Bing Ee Eric, 1-night trip

8/10 Very good

this is a very large hotel. Not very exciting and the rooms were dated
Margarethe, 1-night trip

10/10 Exceptional

Good
Chuntaek, 4-night trip

10/10 Exceptional

We checked in twice this week by Front Desk Yvonne Liu - she provided exceptional service and prioritizes customer. Bellman Ma also exceptional service attentive and helpful. Overall pleasant stay with staff and service. Would have appreciated clean windows to view the garden view clearly.
Yun Ling, 1-night trip

8/10 Very good

We checked in twice this week with Front desk Yvonne Liu. Exceptional service by prioritizing customer. Bellman Ma exceptional service as well attentive and helpful. It was a pleasant stay with staff and service. We stayed at garden view room and would have appreciated the windows to be clean to enjoy the view clearly.
Yun Ling, 1-night trip

8/10 Very good

Good overall
Choi, 1-night trip

10/10 Exceptional

Due to some exhibitions whole lobby area disturbed
Sharvan, 2-night trip

6/10 Good

Clive, 1-night trip

10/10 Exceptional

Prentis, 1-night trip

10/10 Exceptional

Lu Yi, 2-night trip

10/10 Exceptional

Nicolas, 1-night trip

10/10 Exceptional

너무 좋았어요~~ 잠도잘오는 침대에 조식도 만족해요
Eunkyo, 2-night trip

10/10 Exceptional

Yulin, 2-night trip

10/10 Exceptional

Cynthia, 3-night trip

10/10 Exceptional

3-night trip

10/10 Exceptional

Nancy Sun, 3-night trip

10/10 Exceptional

bo, 1-night trip

6/10 Good

酒店地點佳但設施殘舊
酒店多年前出差住過, 今次是家庭旅遊. 今次覺得酒店設施較殘舊, 如本想燒開水, 但好幾個插座都是壞的, 結果要換房; 另外是要房務部提供一些物品, 也要等很久; 酒店地點是非常佳, 這是毫無異議的, 但在眾多新酒店的競爭下, 翻新看來是有需要的.
WENG CHUN, 2-night trip

8/10 Very good

SUNGWOOK, 2-night trip

8/10 Very good

冰箱里的饮料竟然是收费的呢，其他酒店都是免费自取噢。房间其他地方倒没什么值得吐槽的，还可以吧。
YERELAER, 1-night trip

8/10 Very good

chun, 1-night trip

10/10 Exceptional

Olivier, 4-night trip