On the shores of Salinas, Casa Ixchel offers an upscale retreat with a garden, outdoor pool, and on-site restaurant serving breakfast and lunch. With free in-room WiFi, tour assistance at your fingertips and luggage storage to ease your travels.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Bar
Pool
Air conditioning
Free parking
Free WiFi
Restaurant
Main amenities (12)
10 apartments
Daily housekeeping
Restaurants and bar/lounge
Outdoor pool
Breakfast available
Terrace
Garden
Front desk safe
Snack bar/deli
Luggage storage
Limited hour front desk
Tour/ticket assistance
Feel at home (6)
Private bathroom
Garden
Terrace
Daily housekeeping
In-room climate control (air conditioning)
Free self-parking
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Basic Room, 1 King Bed, No View (Contemplation )
Basic Room, 1 King Bed, No View (Contemplation )
Highlights
Air conditioning
Private bathroom
Minibar
Daily housekeeping
In-room safe
30 sq m
Studio
Sleeps 2
1 King Bed
View all photos for 1 King Bed (Peace)
1 King Bed (Peace)
Highlights
Air conditioning
Kitchenette
Private bathroom
Minibar
Coffee/tea maker
Cookware/dishes/utensils
Stovetop
Daily housekeeping
20 sq m
Studio
Sleeps 2
1 King Bed
View all photos for Master Suite Ocean View with Kitchenette up to 6 pax
Master Suite Ocean View with Kitchenette up to 6 pax
Highlights
Balcony
Air conditioning
Kitchenette
Fridge
Private bathroom
Stovetop
Coffee/tea maker
Cookware/dishes/utensils
20 sq m
Studio
Ocean view
Sleeps 6
2 King Beds and 1 Double Bed
View all photos for Room, 1 Double Bed (Love)
Room, 1 Double Bed (Love)
Highlights
Air conditioning
Kitchenette
Private bathroom
Stovetop
Minibar
Coffee/tea maker
Daily housekeeping
In-room safe
20 sq m
Studio
Sleeps 2
1 Double Bed
View all photos for Room, 1 King Bed (Serenity)
Room, 1 King Bed (Serenity)
Highlights
Air conditioning
Private bathroom
Minibar
Daily housekeeping
In-room safe
30 sq m
Studio
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Kitchenette, Ocean View (Harmony)
Room, 1 King Bed, Kitchenette, Ocean View (Harmony)
Highlights
Air conditioning
Kitchenette
Private bathroom
Minibar
Coffee/tea maker
Cookware/dishes/utensils
Stovetop
Daily housekeeping
20 sq m
Studio
Sleeps 2
1 King Bed
View all photos for Suite, Multiple Beds, Kitchenette (up to 4 pax Abundance )
Suite, Multiple Beds, Kitchenette (up to 4 pax Abundance )
Highlights
Air conditioning
Kitchen
Fridge
Private bathroom
Stovetop
Coffee/tea maker
Cookware/dishes/utensils
Oven
20 sq m
Studio
Sleeps 4
1 King Bed and 1 Single Murphy Bed
View all photos for Room, 1 King Bed, Microwave (Bliss)
Cancun, Quintana Roo (CUN-Cancun Intl.) - 115 min drive
Restaurants
Buffet Restaurant - 6 min drive
Mango Café - 9 min walk
Restaurant el Comejen - 3 min drive
Greenverde - 8 min walk
Marina Bartolomé - 4 min drive
About this property
Casa Ixchel
When you stay at Casa Ixchel, you'll be within a 10-minute drive of Isla Mujeres Ferry Terminal and North Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Da Luisa, which serves Mexican cuisine and is open for breakfast and lunch. A bar/lounge, a snack bar/deli and a terrace are other highlights.
Languages
English, Spanish
At a glance
Property size
10 apartments
Arriving/Leaving
Check-in start time: noon; check-in end time: 5 PM
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
The front desk is open daily from 9 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) are not allowed
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free off-site parking within 33 ft
Street parking available
Property amenities
Pool/Spa
Outdoor pool
Internet
Free WiFi
Parking and transport
Free self-parking on site
Free off-site parking within 33 ft
Street parking available
Restaurants on site
Da Luisa
Dining
Cooked-to-order breakfast available for a fee weekdays 8:00 AM–noon: USD 10-20 per person
1 restaurant
1 bar
Snack bar/deli
Bedrooms
Bed sheets provided
Bathrooms
Shower
Free toiletries
Towels provided
Outdoor areas
Terrace
Garden
Climate control
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lifts
Upper floors accessible by stairs only
Services and conveniences
Tour/ticket assistance
Daily housekeeping
Safe
Electrical adapters/chargers
Luggage storage
Safe at front desk
Front desk (limited hours)
Things to do
Yoga classes on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
Security system
General
10 rooms
Property does not allow children
Special features
Dining
Da Luisa – This restaurant specialises in Mexican cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 20 per person
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Casa Ixchel Aparthotel Isla Mujeres
Casa Ixchel Isla Mujeres
Casa Louise Ixchel Hotel Isla Mujeres
Casa Ixchel Hotel Isla Mujeres
Casa Ixchel Hotel
Casa Ixchel Aparthotel
Casa Ixchel Isla Mujeres
Casa Ixchel Aparthotel Isla Mujeres
Frequently asked questions
Does Casa Ixchel offer free cancellation for a full refund?
Yes, Casa Ixchel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Ixchel?
Yes, there's an outdoor pool.
Are pets allowed at Casa Ixchel?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Ixchel?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Ixchel?
Check-in start time: noon; check-in end time: 5 PM. Check-out time is 11 AM.
What is there to do at Casa Ixchel and nearby?
On-site recreation at Casa Ixchel includes yoga. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a garden.
Are there restaurants at or near Casa Ixchel?
Yes, Da Luisa offers Mexican cuisine.
What's the area around Casa Ixchel like?
Casa Ixchel is in Salinas, a short 13-minute walk from Crayola House.
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Casa Ixchel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.2/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
6 July 2023
Loved everything~!
Selena
8/10 Very good
23 November 2021
Recamara limpia y bien por el precio que se paga
Gabriel Gonzalez
Gabriel Gonzalez, 1-night trip
8/10 Very good
24 October 2021
En general el hotel se ve descuidado y necesita mantenimiento, el baño no tiene puerta. A pesar de eso la habitación tiene todo lo necesario y la cama es muy cómoda. Nuestra habitación tenía una muy buena vista a la alberca y al mar.
El servicio estuvo raro, pues nunca vimos a nadie de recepción.
NATALY
NATALY, 1-night trip
10/10 Exceptional
17 October 2021
Check-in muy rápido, el personal muy amable y atento
Entznar Jazbeth
Entznar Jazbeth, 1-night trip
8/10 Very good
27 August 2021
Alicezandra
Alicezandra, 1-night trip
10/10 Exceptional
8 August 2021
Wonderful place, very clean and well kept
Verified traveller
2-night trip
6/10 Good
24 July 2021
AMERICA ELIZABETH
AMERICA ELIZABETH, 2-night trip
10/10 Exceptional
14 July 2021
This was our second stay at Casa Ixchel and once again it did not disappoint! Our room (Bliss) was clean and the bed is very cozy with plenty of pillows. WiFi in the room was great!
Property is nice, we felt safe. The door has just a single lock on the handle which we were ok with. I would say they need to drain their pool/hot tub and repaint it. Both times we’ve stayed the pool needed some attention.
Overall we LOVE this hotel! Staff is super friendly and their is a nice restaurant upstairs with an amazing view!
Verified traveller
5-night trip
8/10 Very good
13 July 2021
Verified traveller
1-night trip
2/10 Poor
12 July 2021
Un hotel viejo , abandonado que no corresponde a las fotos que se publican. Los personeros no usan mascarilla, la piscina en pésimo estado
Verified traveller
1-night trip
2/10 Poor
9 July 2021
these pictures are a lie! we got there and its located in a bad area looks like an abandoned apartment complex. no one was able to tell us where the office was.... there was only 1 old man at there so called restaurant and even the coffee was disgusting the coffee must have been there for 2 days... i dont recommend this place we immediately called expedia and tbey even had a hard time contacting tbe hotel and gifted us our 2 week all inclusive stay and the Occidental xcaret which was truly a dream
Verified traveller
9-night trip
10/10 Exceptional
31 May 2021
La ubicación junto al mar, la vista desde la alberca es impresionante, es un hotel bonito. Lo recomiendo.
Verified traveller
1-night trip
8/10 Very good
21 May 2021
Nice place and beautiful pool.
Service and room was just ok
Verified traveller
1-night trip
10/10 Exceptional
23 April 2021
Got exactly what I wanted and expected. Recommend to all,will return
Verified traveller
7-night trip
10/10 Exceptional
11 April 2021
Verified traveller
1-night trip
10/10 Exceptional
26 March 2021
The property was spacious and comfortable. The roof top view was nice to see the ocean. We appreciated the clean gallon water jug to accommodate for the stay. We were disappointed that the bed sheets were stained and the Jacuzzi didn’t work. Also, the hotel restaurant food service served small size portions of food with high cost prices.
Verified traveller
1-night trip
8/10 Very good
9 March 2021
I loved that you could see the ocean right outside our window. What I didn’t like was that the shower water didn’t get warmer then a lukewarm temp.
Verified traveller
4-night trip
10/10 Exceptional
8 February 2021
Verified traveller
2-night trip
8/10 Very good
3 January 2021
For the cost is ok...only bad is that bad internet
Guillermo
Guillermo, 4-night trip
10/10 Exceptional
3 January 2021
Jose amador
Jose amador, 2-night trip
2/10 Poor
28 December 2020
Verified traveller
3-night trip
6/10 Good
28 December 2020
Good location
The staff is very nice
Property is not in good shape overall
Needs lots of updating
Dayne
Dayne, 3-night trip
6/10 Good
20 October 2020
Verified traveller
2-night trip
4/10 Fair
15 September 2020
We're not going back.
First of all, I want to make it clear that the staff were very friendly, helpful and did all of their work flawlessly. On the other hand, there were a few things that I didn't like: The shower head squirted water everywhere to the point that the rest of the bathroom would become wet. There is no TV set in ANY room. There is no usable beach, it's rocky and useless for going in. There is no regular door between the room and the bathroom, only a cloth drape, not much privacy. The pool is very nice, though.
Verified traveller
8-night trip
10/10 Exceptional
12 February 2020
Beautiful location, the stuff was great, and the room was really clean. Will come back again. Thank you