6/10 Good
19 September 2024
Could be so much better.
The positives - the staff were friendly and helpful and it was an easy walk into the town (uphill) - took about 5 minutes. The negatives - parking was dreadful, the first night we had to park on the street as the car park was full due to a wedding. Although there was a good choice for breakfast, it seems that once things had gone, they were not replenished. Reception area is good, but as you get gradually higher in the building, the worse the condition seems to be. We were on the third floor and there was a huge patch of damp ( complete with smell of damp) on the stairs to the 4th floor. Hot water takes an age to come through and the towels are very thin. There was no sign of a restaurant or the rooftop terrace being open. Also beware the air conditioning - staff in reception set the air conditioning, which overrides the controls in the room, we only found this out after a particularly, hot, humid and uncomfortable night. We were told we should have contacted reception (at 2am?). Would we stay here again - no.
Richard
Richard, 4-night trip
Verified Hotels.com guest review
