The Neon Elm Hotel

Property class: 2
Hotel within easy reach of Balboa Park

Choose dates to view prices

The Neon Elm Hotel puts you a short five-minute drive from Petco Park and San Diego Convention Center. Also, Balboa Park and San Diego Zoo are a short five-minute drive away. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Civic Center Station is 11 minutes and Civic Center Station is 12 minutes.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Non-smoking

Main amenities (1)

  • Limited hour front desk

Feel at home (4)

  • Fridge
  • Coffee/tea maker
  • Limited on-site parking
  • Hairdryer
The current price is RM236
RM500 total
includes taxes & fees
24 Sept - 25 Sept

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Comfort Single Room, 1 Double Bed

A modern hotel room with a bed, a small kitchenette, a TV mounted on the wall, and a patterned wall.

Comfort Single Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed

A modern bedroom with a black headboard, a large bed, a small kitchen area with a sink, and a window with a view of buildings.

Deluxe Room, 1 Queen Bed

8.2 out of 10
Very good
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 1 Single Bed

A compact hotel room with a kitchenette, a bed, and a bathroom.

Standard Twin Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Studio Suite

A modern kitchen with a built-in stove, microwave, and sink. There is a bed with a black headboard and a large window in the background.

Executive Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Double Room, Kitchenette

A modern hotel room with two beds, a small kitchenette, and large windows.

Deluxe Double Room, Kitchenette

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Studio Suite

A modern hotel room with a bed, a bathroom, and a kitchenette.

Family Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Studio Suite

A modern bedroom with a large bed, a desk, and a window with a city view.

Elite Studio Suite

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

A modern bedroom with a bed, a built-in desk, a large window, and a wall-mounted projector.

Junior Room

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio Suite

A modern bedroom with a bed, a TV, and a kitchen area visible through an open door.

Standard Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Studio Suite

A modern bedroom with a large bed, a dark wood headboard, and a small kitchenette in the background.

Luxury Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite

A hotel room with a bed, a window with a view of trees and hills, a bathroom with a toilet and sink, and a mirror.

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Studio Suite

A modern hotel room with a large bed, wall-mounted artwork, and a scenic mural.

Superior Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
410 Elm St, San Diego, CA, 92101

What's nearby

  • Balboa Park - 2 min walk - 0.2 km
  • San Diego Civic Theatre - 8 min walk - 0.8 km
  • Waterfront Park - 13 min walk - 1.2 km
  • Petco Park - 3 min drive - 1.9 km
  • San Diego Convention Center - 3 min drive - 2.3 km

Getting around

  • San Diego, CA (SAN-San Diego Intl.) - 11 min drive
  • San Diego, CA (MYF-Montgomery Field) - 18 min drive
  • San Diego, CA (SEE-Gillespie Field) - 28 min drive
  • Carlsbad, CA (CLD-McClellan-Palomar) - 36 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 42 min drive
  • Old Town Transit Center - 8 min drive
  • San Diego Coaster Sorrento Valley Station - 15 min drive
  • San Diego Santa Fe Depot - 19 min walk
  • Civic Center Station - 11 min walk
  • Civic Center Station - 12 min walk
  • 5th Avenue Station - 12 min walk

Restaurants

  • ‪Extraordinary Desserts - ‬11 min walk
  • ‪Cocina 35 - ‬7 min walk
  • ‪The Kebab Shop - ‬10 min walk
  • ‪Mostra Coffee at Banker’s Hill - ‬3 min walk
  • ‪Pappalecco - ‬10 min walk

About this property

The Neon Elm Hotel

  • The Neon Elm Hotel puts you a short five-minute drive from Petco Park and San Diego Convention Center. Also, Balboa Park and San Diego Zoo are a short five-minute drive away. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Civic Center Station is 11 minutes and Civic Center Station is 12 minutes.

At a glance

Hotel size

    • 50 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 2:00 AM
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 12:30 PM - 9:00 PM
    • Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • On-site parking is limited
    • On-site parking includes off-street options
    • Off-site parking within 360 ft (USD 30 per day)

Other information

    • Smoke-free property

Property amenities

Services

  • Front desk (limited hours)

Accessibility

  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • 6 steps to reach property

Room amenities

Home comfort

  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Fridge
  • Paper towels

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Optional extras

  • Late checkout can be arranged for an extra charge of USD 75 (subject to availability)

Parking

  • Parking is available nearby and costs USD 30 per day (360 ft away)

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Also known as

Hotel Occidental
Balboa Park Hotel Hotel
Balboa Park Hotel San Diego
Balboa Park Hotel Hotel San Diego
Hotel Occidental Balboa Park Downtown

Frequently asked questions

Does The Neon Elm Hotel offer free cancellation for a full refund?

Yes, The Neon Elm Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Neon Elm Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Neon Elm Hotel?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at The Neon Elm Hotel?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Check-out time is 10:00 AM. Late check-out is available for a charge of USD 75 (subject to availability). Express check-out is available.

What is there to do at The Neon Elm Hotel and nearby?

Recommended spots to visit include Balboa Park (4-min walk) and Petco Park (1.3 mi), along with San Diego Convention Center (1.3 mi) and San Diego Zoo (1.5 mi).

What's the area around The Neon Elm Hotel like?

The Neon Elm Hotel is a short 4-minute walk from Balboa Park and 16 minutes' walk from Waterfront Park.

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Reviews

The Neon Elm Hotel Reviews

8.4

Very good

8.8

Cleanliness

8.2

Amenities

8.6

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • A great Mexican food place is located right behind the hotel. (4 reviews)
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Popular mentions

Room
Service staff
Bathroom
Parking
Bed
Building
Location
Air conditioning
Shower
Downtown

Reviews

Verified review

10/10 Exceptional

Excellent experience, we stayed here for 2 nights. Extremely helpful staff and quick responses to all our questions. The room had everything we needed for a short stay. We loved the fact that it is so close to Balboa park and still within walking distance of the waterfront. We would definitely stay here again!
Verified review

10/10 Exceptional

Such a cute place absolutely loved our stay here! It had everything we needed and more. Staff was very attentive and helpful
Verified review

10/10 Exceptional

I truly enjoyed my stay. Very clean room with nice updated bathroom. Will definitely book again.
Verified review

10/10 Exceptional

The room is pretty small but it has all the things you may need, parking is a little hard but the hotel has many options for it and if you are lucky you can find street parking. The location is great, the staff was friendly, I really recommend it for small trips.
Verified review

6/10 Good

Staff was nice, but hard to find and get a hold of (also never answered phone). Room itself was nice, but kinda small. Came with plates and utensils, but all were dirty, and items were only cleaned around, not under. Also very loud
Verified review

10/10 Exceptional

This was by far the best hotel stay I've had in San Diego! Everything was exactly the way we wanted it to be. The rooms were private. The staff was very friendly and respectful of our privacy. The place is BEAUTIFUL! Very well maintained. Also There's a lot of fun stuff to do in the outside area and for what turned out to be quite an amazing price! Can't wait to stay again!
Verified review

10/10 Exceptional

Room was clean, short walk to little Italy or longer walk to gaslight district, price was reasonable.
Verified review

10/10 Exceptional

Nice courtyard with outdoor seating and yard games. Squeaky clean room. Great place!
Verified review

10/10 Exceptional

Conveniently located to Downtown San Diego in an historic building. On demand hot water cooler was very helpful and the guests and staff were very friendly.
Verified review

10/10 Exceptional

My stay was great, small room but very clean and cute. I didn’t get my code to enter through the main entrance and code for my room, but you can call the number on the main entrance door and they will provide it to you after you confirm your personal information.
Verified review

10/10 Exceptional

The location is a perfect middle ground to the military bases, downtown activities, and the beach. Parking on the street is free 8pm-8am. There are different room sizes available so choose wisely. I chose a smaller room for my temporary stay. The room is so cute and overly clean. There is a fridge, microwave, smart tv, and a few other basic amenities. I definitely recommend this for your short or long term stays.
Verified review

10/10 Exceptional

Great communication from the property owners. The check-in process was smooth, and I had no troubles. I got lucky with street parking:) Just as mentioned, expect some noise outdoors secondary to its location. My one small gripe is the bathroom had a ‘mildewy’ smell—but that probably comes from the plumbing and pipes in those types of buildings in general. Overall, would stay again:)
Verified review

8/10 Very good

It was a beautiful hotel! Super comfortable, with amenities no other hotel room has provided in my experience! It was like a mini apartment it had utensils, bowls, plates, cups, and even a little dish soap to wash! The only reason I’m giving it a 4 star is because it was super hot and unfortunately you can’t control the temperature in the room so it was a bit uncomfortable, but if they kept the rooms at a cooler temperature this would be a 5/5 hotel!
Verified review

8/10 Very good

Great location & price.
Verified review

10/10 Exceptional

Cool cozy spot definitely will be back.
Verified review

8/10 Very good

Small but very clean place.
Verified review

10/10 Exceptional

Great very easy to check in and beautiful place to stay
Verified review

10/10 Exceptional

Had an amazing experience, would definitely recommend!!
Verified review

10/10 Exceptional

10/10 experience. Nothing to complain about. The manager on-site was on top of everything.
Verified review

2/10 Poor

ROACHES!!! FILTHY DIRTY!! STAY AWAY!!
Verified review

10/10 Exceptional

The rooms are fairly small. Perfect for simple over nights. Noise isn’t too bad at night.
Verified review

10/10 Exceptional

Amazing
Verified review

10/10 Exceptional

Cute hotel. Prices were doubled due to Comic con… however cute setup outdoors.. private fire pit.. with game area and sitting area under a pergola. The indoors had designer decor. Everything looked clean and updated. Cute stairs and photos and lamps. Modern and fun exterior The invisible staff was quick to respond in the app. ONLY ISSUE.. no place to hang clothes.. there is cubby with a luggage stand … I think a rod should be installed with hangers
Verified review

6/10 Good

Housekeeping did not keep house. Bed wasn’t tidied up, coffee wasn’t replaced, towels weren’t swapped out. No lamps to speak off, only glaring overheads. The mattress rests on a metal spring that creaks and moans, and makes an ungodly racket. The pillows are also cheap and stiff.
Verified review

6/10 Good

Had an okay time at this hotel. I wouldn’t recommend the junior room, it was extremely small. You just get a bed (no chair) and view into another window. The walls are really thin and you can hear people in the hallways and in the rooms at all times. This was especially difficult in the mornings. Check out time is earlier than most hotels, at 10 am and they wouldn’t accommodate an earlier check in. Seemed like there was always some kind of construction going on too. Our room often had a ladder next to it going into the ceiling opening. Not a pleasant experience.