If there were more than 5 stars to rate this place – I'd use them. We've travelled extensively around the world, and our stay here is among the best accommodation experiences we've had anywhere.
The room we had on the 8th floor and the public spaces are meticulously designed. Everything is very clean. Breakfast was good (not a huge selection, vegetarian, no eggs, but the limited range they do serve is excellent), and there's a lovely roof bar and restaurant.
But above all, the staff are very accommodating, welcoming and go out of their way to be of service. For example, we asked a front desk agent to translate for us into Hindi a thank you note we had written in English for our driver of 10 days. We left it with her while we went out for the day, and were delighted with the result when we got back. She put such effort into it! She had drawn straight lines on the blank page, written out the thank you note in beautiful handwriting using several colors, and added a cute smiling heart doodle on the envelope (see pictures). She then declined a tip we offered her for her efforts.
We used the large jacuzzi in the spa and my wife also had a massage. The spa is beautiful, professionally run and a great experience.
So, bottom line, we highly and wholeheartedly recommend this hotel.