2/10 Poor
Oct 6, 2014
What a hotel!
The whole place seemed to be run by one person, a lady who could not speak a word of English. She was nice and all smiles, but ran the hotel rather unprofessionally. She was not to be found in the original reception, but had set up some sort of reception in the restaurant so she could cover the restaurant as well. At checkout, we had to show her a printout of our booking to get the quoted price.
Many things were broken in our room. The refrigerator, the shower head mount, the soap dispenser. There was a bottle cap stuck in the sink drain, the tiny fat TV was not operational, there was a picture frame with broken glass on the wall, framing some sentences in Italian. The bed blanket had a hole in it.
The breakfast was also disappointing.
Verified traveler
Verified Hotels.com guest review
