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Hanoi La Palm Premier Hotel&Spa

4.0 star property
Pet-friendly hotel with full-service spa, connected to the convention centre, near Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi La Palm Premier Hotel&Spa

Reception
Reception
Premium bedding, pillow-top beds, minibar, in-room safe
Reception
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • Spa
    Spa
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Self parking
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service
Feel at home
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Blackout curtains
The price is RM230
RM267 total
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Triple Room, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Triple Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Double Room

Premium bedding, pillow-top beds, minibar, in-room safe

Honeymoon Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, Connecting Rooms, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Signature Room, Connecting Rooms, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 50 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Large Single Beds

View all photos for Family Quadruple Room, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Family Quadruple Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

Free breakfast
Spa
Airport transfer
Parking available
9.8 out of 10, Exceptional, (2966)
The price is RM272
RM309 total
includes taxes & fees
8 Dec - 9 Dec
Hanoi Royal Palace Hotel 2
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About the area

Map
35 Hang Quat Street, Hang Gai Ward, Hanoi, 100000

What's nearby

  • Hanoi Old Town Night Market - 4 min walk - 0.4 km
  • Hoan Kiem Lake - 5 min walk - 0.4 km
  • Thang Long Water Puppet Theatre - 6 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.6 km
  • Quan Chuong Gate - 10 min walk - 0.9 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 44 min drive
  • Hanoi Long Bien Station - 14 min walk
  • Hanoi Railway Station - 18 min walk
  • Ga Thuong Tin Station - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪phở gà 26 Hà Trung - ‬1 min walk
  • ‪Phở Gà - Hàng Hòm - ‬4 min walk
  • ‪Captain Sky Bar - ‬3 min walk
  • ‪Phở bò Lý béo - ‬1 min walk
  • ‪Bún Chả Hàng Quạt - ‬1 min walk

About this property

Hanoi La Palm Premier Hotel&Spa

When you stay at Hanoi La Palm Premier Hotel&Spa, you'll be in a fantastic location, only a five-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the coffee shop/cafe. Also, Thang Long Water Puppet Theatre and St. Joseph's Cathedral of Hanoi are within a short 10-minute walk.

Languages

American (Sign language), English, Vietnamese

At a glance

Hotel size

  • 50 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 11:30 AM
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets stay for free (cats only)
  • Service animals welcome
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Secured covered on-site self-parking (VND 150000 per night)
  • Off-site parking within 164 ft (VND 150000 per night); discounts available

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Built in 2020
  • Safe-deposit box at front desk
  • Full-service spa
  • Lockers available

Accessibility

  • Lift
  • Lift door width (centimetres): 150
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Front entrance ramp
  • Hand-held shower heads
  • Lowered plug sockets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Roll-in shower
  • Roll-in shower width (centimetres): 150
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 150
  • Well-lit path to entrance
  • Step-free path to entrance
  • Tile flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Portable fan
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • 2 bathrooms
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one-way. Maximum occupancy 4)

Parking

  • Covered self-parking costs VND 150000 per night
  • Parking is available nearby and costs VND 150000 per night (164 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.

Also known as

Hanoi Palm Premier Hotel&spa
Hanoi La Palm Premier Hotel&Spa Hotel
Hanoi La Palm Premier Hotel&Spa Hanoi
Hanoi La Palm Premier Hotel&Spa Hotel Hanoi

Frequently asked questions

Does Hanoi La Palm Premier Hotel&Spa offer free cancellation for a full refund?
Yes, Hanoi La Palm Premier Hotel&Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi La Palm Premier Hotel&Spa?
Yes, cats stay free. Food and water bowls are available.
Is parking offered on site at Hanoi La Palm Premier Hotel&Spa?
Yes. Self-parking costs VND 150000 per night.
Is an airport shuttle service offered by Hanoi La Palm Premier Hotel&Spa?
Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one-way.
What are the check-in and check-out times at Hanoi La Palm Premier Hotel&Spa?
Check-in start time: 2:00 PM; check-in end time: 11:30 AM. Check-out time is noon.
What is there to do at Hanoi La Palm Premier Hotel&Spa and nearby?
Hanoi La Palm Premier Hotel&Spa has a spa.
Are there restaurants at or near Hanoi La Palm Premier Hotel&Spa?
Yes, there's an on-site restaurant.
What's the area around Hanoi La Palm Premier Hotel&Spa like?
Hanoi La Palm Premier Hotel&Spa is in Old Quarter, a short 5-minute walk from Hoan Kiem Lake and 4 minutes' walk from Hanoi Old Town Night Market.

Hanoi La Palm Premier Hotel&Spa Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

The location is very good
Stephan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff was really friendly and helpful. Morning buffet was excellent! Fresh fruit, good assortment of dishes to choose from
Luba, 4-night trip
Verified Expedia guest review

8/10 Very good

Good place to start when traveling to Vietnam.
Jazmina, 2-night family trip
Verified Expedia guest review

6/10 Good

Nice location. Room is decent but staff are very helpful
Tri, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Yun Sheng, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

엘리베이터없이 4층이라 좀 아쉬웠는데 위치좋고 직원이 친절했엉요
seongsim, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel - good service
Just coming here and enjoy the best service. The staff is very helpful and friendly, they help us organize everything from the decent room to the beautiful excursions that we never ever had before. The location & breakfast is also the positive point of this hotel that make you feel the most comfortable. I will definitely come back here next time with my hall families .
Duc, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfecto
Great location is in the center of the old quarter. If you plan to do organized tours, the location here is perfect for picking you up. They also organized their own program tour with promotion for staying guests. I would like to thank Lukas and David, both of whol were very helpful. Definitely come back for the next visits
Le, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

More than you've ever expected
Lovely stay, I was free upgraded to better room with balcony because when I arrived they still available. The location is in the old town center which everything nearby, staffs were extremely helpful, courteous and welcoming, they show us some local tips for buying things, especially Lukas the one who made us through all issues and even guide us the whole information and offered tours minimize saving budget. You're strong team and We owed you a memorable staying that couldn't be more better without meeting you guys.
Bailey, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Not as good as it seen on the booking site
We arrived in the evening around 9PM. We booked two rooms, one with 4 adults + one kid (Big room) and the other for a couple. As soon as we checked in, the two guys at the reception requested that I must pay about 10$ for the kid's breakfast. As I booked through hotels.com, I haven't seen such as message from the site. So I refused to pay and asked them to check with hotels.com. The two guys suggested us to change the big room to a much smaller room so that I can skip paying them the 10$. When I saw the room I rejected the idea right away. The next day when we checked out from the hotel. The day personal at the reception accepted that I should not pay the fee. My experience with the hotel is not very nice. One of the room on the forth floor is located in the front building with no lift. The hotel is not as good as it shows on the booking site. My perception is that they tried to cheat all the time especially the night staffs.
Kittichai, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

tolip, 5-night trip
Verified Expedia guest review