8/10 Sangat Baik
31 Oktober 2024
Lovely family get away
Overall the hotel was great we were near the reception overlooking the pool with a sea view, can’t fault that at all. The beds were so comfy and the showers were fabulous. My only niggles were the cups were all dirty not been clean thoroughly everyone had tea/coffee stains. Also I went to reception to ask them to replace the kettle as it was not turning off and the button was very hot when trying to turn it off and enquired about an upgrade of rooms, was advised someone would let me know about the upgrade as in price etc and that someone will replace the kettle. No replacement kettle and no communication about an upgrade so was a little disappointed with that felt I’d been ignored. BUT having said that my husband and I loved it anyway and are going to come back either next year or year after that so the positives definitely outweighed the negatives. The staff were all friendly both in the hotel and restaurant.
Clair
Clair, perjalanan 4 malam bersama keluarga
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