2/10 Lemah
4 Ogo 2025
Worst Hotel experience Ever!
On arrival, no one was at reception. We rang the bell for 15 minutes before the owner finally came out and casually told us they had been in the bath. We were given the key to Room 18, only to walk into a disgusting scene—dirty floors, used coffee mugs, an unmade bed, wet towels on the floor, a full bin of leftover food and cigarettes, and a filthy bathroom. The toilet hadn't been flushed, there was urine on the seat, and grime everywhere.
We returned to complain but were left waiting another 15 minutes. The manager eventually came and reluctantly agreed to view the room. She apologised and offered to clean it, but told us to be quick getting changed as she "had plans in 30 minutes." Not professional at all.
Later that night, it was clear the room had barely been touched. The bin was still full, the toilet still dirty, and the bed just remade—not changed—crumbs and all. Even the bath mat was still wet from the previous guests.
The next morning, we were given towels with holes and tears. Breakfast was included, but we felt too uncomfortable to eat anything.
This hotel was run-down, unhygienic, and clearly not maintained. By far the worst hotel we’ve ever stayed in. Would never return and absolutely would not recommend.
TJ
TJ, perjalanan 1 malam bersama keluarga
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