The Bala Bay Inn

Property class: 2
Bala hotel with spa and restaurant

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The Bala Bay Inn offers a fantastic location, putting you only steps from Lake Muskoka. You can visit the spa to indulge in massages, body treatments or manicures and pedicures, and The Ghost Kitchen serves lunch and dinner.

Reviews

6.8 out of 10
Good

Popular amenities

  • Spa
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Bar
The current price is RM468
RM529 total
includes taxes & fees
4 Nov - 5 Nov

Room options

Comfort Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room, 1 King Bed, Non Smoking, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
3063 Muskoka District Road 169, Bala, ON, P0C 1A0

What's nearby

  • Lake Muskoka - 2 min walk - 0.2 km
  • Windsor Park - 2 min walk - 0.2 km
  • Bala Falls - 5 min walk - 0.5 km
  • The KEE to Bala - 5 min walk - 0.5 km
  • Bala's Museum - 15 min walk - 1.3 km

Getting around

  • Muskoka, ON (YQA) - 34 min drive
  • Gravenhurst Station - 24 min drive

Restaurants

  • ‪Don's Bakery - ‬8 min walk
  • ‪Hook and Ladder - ‬18 min walk
  • ‪Bala Falls Pub - ‬2 min walk
  • ‪The Pearl - ‬1 min walk
  • ‪Jack And Stella - ‬1 min walk

About this property

The Bala Bay Inn

  • The Bala Bay Inn offers a fantastic location, putting you only steps from Lake Muskoka. You can visit the spa to indulge in massages, body treatments or manicures and pedicures, and The Ghost Kitchen serves lunch and dinner.

At a glance

Hotel size

    • 35 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 9:00 PM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • Free uncovered on-site self-parking

Other information

    • Designated smoking area (fines apply)

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Reviews

The Bala Bay Inn Reviews

6.8

Good

7.4

Cleanliness

6.0

Amenities

7.6

Staff & service

6.0

Property conditions & facilities

Reviews

Verified review

6/10 Good

This is an icon in Bala. Very old hotel & shows it. Walking distance to everything which is what we wanted. Coffee or tea was available at front area which was good. Staff was amazing. Place is very clean We were very happy.
Verified review

10/10 Exceptional

Great location. Helpful staff. Clean room.
Verified review

8/10 Very good

Bala is the bomb. Close to the Kee for a fun show night out. Includes the beer spa too and fro. The rooms are super basic - a comfy crash pad. The staff are all cool and the vibe is chill. Will be back.
Verified review

8/10 Very good

This is an excellent place to stay when we attend concerts at the Kee to Bala. It's fun and a relaxed fun environment within walking distance. The staff is always amazing when we come.
Verified review

6/10 Good

It was the off season so it was very quiet. Room was clean and a nice size.
Verified review

10/10 Exceptional

We had a great one night stay - in Bala for a concert at The Kee. Rooms are not generally air conditioned but we lucked out with one. Clean and well taken care of. Would definitely stay again but would insist on an air conditioner!
Verified review

2/10 Poor

Worst hotel experience ever. The lack of basics like a dresser or a table or a closet. And you can't put your things on the floor because the portable AC unit in the room is causing a puddle in the carpet. If you try hanging your stuff on the little command hooks on the walls, they'll fall and take a chunk of drywall with them. There was a TV but no remote. There was trash under the bed. The decorations on the wall were damaged. No fridge, so bring a cooler, but be prepared to haul it up 3 flights. The lighting is very dim in the room. The only good thing is location and access to the Beer spa. The staff were very friendly and accommodating. The room was very expensive in my opinion. I was expecting luxury. Not a slum
Verified review

6/10 Good

Our room was clean. It wax only a bed, 2 night stands, a tv & bathroom. No closet or dresser Our floor slanted downwards from the window. The bathtub was not level - the water did not drain. There was nobody at the desk when we checked out.
Verified review

6/10 Good

The location is great for attending concerts at the Kee to Bala. The staff at the hotel and the Muskoka Beer spa (same owner for both) were both incredibly helpful and friendly. However, the price of the room does not reflect the quality of the room. There was a portable AC unit in our room which worked great for keeping the room cool but it might bother you with the noise so it’s something to consider. I over heard from other guest that their room didn’t have any AC, I was thankful that ours did. The pillows and bedding were so thin we might as well not have at any. There are other little things I could complain about (the quality of the fixures - bathroom hooks that are stick on) but they are generally all tolerable things. Overall my biggest complaint is the price of the room. I would just expect more from $350 a night.
Verified review

8/10 Very good

Location was perfect for the Kee!
Verified review

10/10 Exceptional

The beer spa was a genius addition
Verified review

6/10 Good

The hotel was very clean
Verified review

2/10 Poor

My towel had red (what looked like blood) stains on it. The rooms are not soundproof. Just not a great place to stay
Verified review

8/10 Very good

I love this old beauty, she is full of character and the staff are super nice and helpful. The rooms are very clean but basic and may or may not have air conditioning or a fan. A great place to stay when going g to a concert at the Kee.
Verified review

10/10 Exceptional

Location location location - pretty much everyone was going to the concert at the Kee…
Verified review

2/10 Poor

The room is very shady, no sufficient lighting, there is voice coming from the room beside and people walking upstairs.There was cockroach in the washroom cabinet I wouldn't recommend, not worth the price
Verified review

2/10 Poor

No staff on site, did not have internet, called several times, did not get it resolved. One of maybe 2 guests that night. Will never go there again ever!
Verified review

6/10 Good

It’s a place to crash when going to the Key. It could be a real gem but it needs work, the sign out front is looking for investors. Note *there are no dressers, tables or cupboards to put bags or your belongings on. It’s a bed with a tiny night stand and a tv. If they invested a small amount into the basics, this place could be so much better.
Verified review

4/10 Fair

Free parking but room not ready at 4:30. No restaurant open and no wifi. Room doors do not shut tight - noisy hallways. Nobody at desk before 12 noon and after 6pm. Front door not locked - very unsafe feeling here.
Verified review

4/10 Fair

The location of Bala Bay inn is great if you are attending a concert at the Kee. The room is fairly clean but the finishings are very run down. The carpets are old and don’t feel clean. The bathroom has a renovated tub/shower/floor but the little details are lacking. The hooks have fallen off the wall and not been replaced. There is no furniture to put your toiletries, phone or clothes on. There is no rail in the closet and the luggage rack is broken. The door to the room has to be pushed firmly to close properly. The bedding is very poor. I visited in October and needed to put a track suit over my pajamas to sleep comfortably because the duvet was so thin and no extra blanket was provided. I would stay here again to see a concert but that is the only reason.
Verified review

4/10 Fair

There was no shower curtain in the room. Cleaning staff was gone by 4:30pm for the day. They did not change our room the same day. They offered for us to go another the next morning to shower. There were no glasses or cups in the room. Pillows were very thin. The mattress was good though. I would not stay there again until they renovate.
Verified review

4/10 Fair

No bedside table or any table to put sleep apnea machine on. No outlet to plug it in. No dresser no closet to hang anything. Fell through the bed...slats not attached. Sheets would not stay on bed.
Verified review

6/10 Good

Costly for a bed for a night.
Verified review

6/10 Good

No air conditioning but staff found us a portable unit
Verified review

2/10 Poor

Went for a concert Location was great however zero AC and no fridge in room and no place to put your close Felt like we were camping , not at a hotel Staff was friendly.. but would never stay there again