You'll have the entire apartment to yourself and will only share it with other guests in your party.
Sutton Place Hotel Ueno
When you stay at Sutton Place Hotel Ueno, you'll be within a 15-minute walk of Ueno Park and Ueno Zoo. Guests will have free perks such as WiFi, self-parking and wired Internet. Apartments offer nice touches such as deep-soaking baths, premium bedding and down duvets. Public transportation is only a short walk: Inaricho Station is 7 minutes and Iriya Station is 10 minutes.
Languages
English, Japanese
At a glance
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Babysitting
Pets
Pets not allowed
Property amenities
Internet
Free WiFi
Parking and transport
Free self-parking on site
Family friendly
Babysitting services
Food and drink
Fridge
Dining
1 restaurant
Bedrooms
Premium bedding
Down duvet
Bathrooms
Combined shower/bath
Deep-soaking bath
Hairdryer
Free toiletries
Bidet
Dressing gowns
Slippers
Entertainment
24-inch flat-screen TV with digital service
Pay films
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
Lift
Designated smoking areas
Services and conveniences
Daily housekeeping
Safe
Phone
Luggage storage
Iron/ironing board (on request)
Free newspapers (reception)
In-room massages
Vending machine
Front desk (limited hours)
Location highlights
Near a metro station
Near a train station
In the city centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
50 rooms
11 floors
1 building
Built in 1985
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Also known as
Sutton Place Hotel Ueno
Sutton Place Ueno
Sutton Place Hotel Ueno Tokyo, Japan
Sutton Place Taito
Sutton Place Hotel Ueno Tokyo
Sutton Place Hotel Ueno Apartment
Sutton Place Hotel Ueno Apartment Tokyo
Frequently asked questions
Are pets allowed at Sutton Place Hotel Ueno?
Sorry, pets aren't allowed.
Is parking offered on site at Sutton Place Hotel Ueno?
Yes, there's free self parking.
What are the check-in and check-out times at Sutton Place Hotel Ueno?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Are there restaurants at or near Sutton Place Hotel Ueno?
Yes, there's an on-site restaurant.
Does Sutton Place Hotel Ueno have private hot tubs?
Yes, each apartment has a deep-soaking bath.
What's the area around Sutton Place Hotel Ueno like?
Sutton Place Hotel Ueno is in Ueno, a short 7-minute walk from Inaricho Station and 9 minutes' walk from Ueno Park.
Sutton Place Hotel Ueno Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
Reviews
8/10 Very good
25 February 2020
Jirayu
Jirayu, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2019
Great Location , very convenience
clean place and nice service
Verified traveller
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 December 2019
Overall acceptable for its location
Location from Ueno Station was within walking distance. Very well maintain.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2019
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2019
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2019
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
8 September 2019
Sutton Place convenience
The location is very convenient. Breakfast service is good.
Unfortunately the wifi could not connect in our room.
Verified traveller
3-night romance trip
Verified Hotels.com guest review
6/10 Good
8 August 2019
Very near to Ueno train station
I thought their 4:00 check in was too late and I wasn’t offered smoking or non when booking. I was given a smoking room - Ugh!
Tom
Tom, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
8 August 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
31 July 2019
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2019
Po-lin
Po-lin, 2-night trip
Verified Hotels.com guest review
8/10 Very good
26 July 2019
The room is very tiny but it is very clean. There are free drinks (hot and iced coffee/tea) on the 2nd floor. The toilet is very comfortable. However, it would be great if the bed and pillow are more comfortable. They are so hard! In addition, English channels are not available on television. And the breakfast must be taken to eat in your room.
Dr. Puongtip
Dr. Puongtip, 5-night family trip
Verified Hotels.com guest review
6/10 Good
8 July 2019
The rooms are very small as this was my first trip to Tokyo I have nothing to compare it to
Breakfast was pastries which were fresh
You had to return the key every time you went out then get it back when you returned meaning waiting for the lift twice each time.
Great location very close to Ueno Station and park
Terri
Terri, 4-night romance trip
Verified Expedia guest review
4/10 Fair
3 July 2019
1. Location is great, close to Ueno Station.
2. I realized after I was in the room the meaning of ; why are not you more honest and state ? That would make the description clearer and close to the reality.
3. The room is extremely small, no space for hanging a shirt.
Ben
Ben, 2-night family trip
Verified Expedia guest review
8/10 Very good
5 June 2019
Carlo
Carlo, 5-night romance trip
Verified Hotels.com guest review
8/10 Very good
4 May 2019
Verified traveller
4-night trip
Verified Expedia guest review
8/10 Very good
2 May 2019
Great location
Love the close proximity to JR Ueno and also airport trains.
Patricia
Patricia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 April 2019
It's location as it close to the metro and close to several shops/restaurants. The staff is very pleasant and helpful. The room is a nice size and very clean.
Verified traveller
1-night romance trip
Verified Expedia guest review
8/10 Very good
5 April 2019
Verified traveller
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
27 March 2019
It was situated along the street, but took me a while to find it. Would be even more helpful to provide a visual map to the hotel.
Friendly staff who also assisted with courier service. Croissants were lovely.
Only thing is that the self operated coin dryer was not working too well.
Yen
Yen, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
5 March 2019
Verified traveller
1-night romance trip
Verified Hotels.com guest review
8/10 Very good
20 February 2019
Good location. Just 4 mins walk to JR Ueno station. Cleanliness and very big bathroom.
U.W.
U.W., 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 January 2019
F
F, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 December 2018
Great stay. ありがとう!
Workers were very helpful and super nice. We will stay for sure next time.
teruhisa
teruhisa, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2018
Fairly big for a business hotel, the free breakfast was a bonus. Full size bath tub and good design of the room. Convenient to train station and shops.