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Helgon Hotel – Lourdes Pyrenees

4.0 star property
Hotel with bar/lounge, near Basilica of Our Lady of the Rosary

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Helgon Hotel – Lourdes Pyrenees

Lake
Interior
Exterior
Interior
Select Comfort beds, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Bar/lounge
  • Coffee shop/cafe
  • 24-hour front desk
  • Car hire on-site
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
  • Free newspapers in the lobby

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room

Select Comfort beds, in-room safe, desk, blackout curtains

Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Select Comfort bed
Hairdryer
Private bathroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room

Select Comfort beds, in-room safe, desk, blackout curtains

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Select Comfort bed
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Select Comfort beds, in-room safe, desk, blackout curtains

Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Select Comfort bed
Hairdryer
Private bathroom
  • 14 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room

Select Comfort beds, in-room safe, desk, blackout curtains

Single Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Select Comfort bed
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Single Bed

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RM518 total
includes taxes & fees
5 Jan - 6 January 2025
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About the area

Map
8 Rue de Massabielle, Lourdes, Hautes-Pyrenees, 65100

What's nearby

  • Basilica of St. Pius X - 6 min walk
  • Basilica of Our Lady of the Rosary - 7 min walk
  • Basilica of the Immaculate Conception - 7 min walk
  • Massabielle Grotto - 8 min walk
  • House of Sainte Bernadette - 9 min walk

Getting around

  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 24 min drive
  • Pau (PUF-Pau - Pyrenees) - 56 min drive
  • Lourdes Station - 17 min walk
  • St-Pe De Bigorre Station - 18 min drive
  • Ossun Station - 19 min drive

Restaurants

  • ‪Café au Roi Albert - ‬2 min walk
  • ‪Casa Italia - ‬7 min walk
  • ‪Café Royal - ‬4 min walk
  • ‪Café des Brancardiers - ‬3 min walk
  • ‪Café Saint Honoré - ‬3 min walk

About this property

Helgon Hotel – Lourdes Pyrenees

Helgon Hotel – Lourdes Pyrenees offers a great location, putting you within a short 10-minute walk of Basilica of Our Lady of the Rosary and Massabielle Grotto. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 74 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 11:30 PM
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free off-site parking within 3937 ft
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

What to do

  • Bike rentals nearby
  • Horse riding nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Adjacent to a golf course
  • Golf pro shop on-site

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Selected Comfort mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

Renovations and closures

The property is closed between 15 December and 15 January.
The property will be renovating from 16 December 2024 to 12 January 2025 (completion date subject to change). The following areas are affected:
  • Dining venue
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for EUR 15 per day

Policies

This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Helgon Lourdes
Hotel Helgon
Helgon Lourdes
Helgon
Hotel Helgon
Helgon – Lourdes Pyrenees
HELGON HOTEL – LOURDES PYRENEES Hotel
HELGON HOTEL – LOURDES PYRENEES Lourdes
HELGON HOTEL – LOURDES PYRENEES Hotel Lourdes

Frequently asked questions

Is Helgon Hotel – Lourdes Pyrenees currently open?
The property is closed between 15 December and 15 January.
Does Helgon Hotel – Lourdes Pyrenees offer free cancellation for a full refund?
Yes, Helgon Hotel – Lourdes Pyrenees does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Helgon Hotel – Lourdes Pyrenees?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Helgon Hotel – Lourdes Pyrenees?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Helgon Hotel – Lourdes Pyrenees?
Check-in start time: 2 PM; check-in end time: 11:30 PM. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Helgon Hotel – Lourdes Pyrenees?
No, this hotel doesn't have a casino, but Bagneres-de-Bigorre Casino (24-min drive) is nearby.
What is there to do at Helgon Hotel – Lourdes Pyrenees and nearby?
Have fun with nearby activities such as cycling and horse riding.
What's the area around Helgon Hotel – Lourdes Pyrenees like?
Helgon Hotel – Lourdes Pyrenees is a short 7-minute walk from Basilica of Our Lady of the Rosary and 8 minutes' walk from Massabielle Grotto.

Helgon Hotel – Lourdes Pyrenees Reviews

Reviews

8.4

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Ange, 4-night trip
Verified Expedia guest review

8/10 Very good

Vanessa, 2-night trip
Verified Hotels.com guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Not what you expect from 4* hotel.
Cockroach in the room. poor cleaning quality.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location, friendly staff, air conditioning, clean rooms, balcony with amazing view.
7-night trip with friends
Verified Ebookers guest review

8/10 Very good

2-night trip
Verified Expedia guest review

6/10 Good

Good location, Awful breakfast, very hard dried out bread. They cann it a buffet but only ham and cheese available
3-night trip
Verified Expedia guest review

10/10 Exceptional

Closer to all facilities
Amazing and closer to Church Grotte and eating out
Ratnasabapathy, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

It was close to my destination. Walking distance to everything
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent Modern Hotel
Very nice modern hotel, big room and clean.
Corazon, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

4-night trip
Verified Expedia guest review

8/10 Very good

Great stay. No complaints and central location. Little coffee shop across from the hotel.
1-night romance trip
Verified Hotels.com guest review

6/10 Good

Not quite 4-starts
I’ve been to Lourdes many times and tried many different hotels, but for a 4-star hotel this one is sub-par. The cleanliness left things to desire, and when you have a toddler with you crawling around on the floor, it is an issue. The breakfast is said to be continental but is basically just some bread, plain croissants and some jam, and is way overpriced considering what you get. On their homepage they say that they offer airport shuttles, but what they mean is that they will call a Taxi for you. The location of the hotel is very good, the water pressure in the shower was good, despite being on the sixth floor. the working air-conditioning unit was a lifesaver. The staff is friendly and multilingual. They were very helpful, especially the young lady in the breakfast lounge. If you visit a place like Lourdes you don’t expect to be in the hotel a lot and can overlook most of the flaws, but traveling with a toddler you spend more time at the hotel and for a 4-star hotel, there are better options in Lourdes.
Basam, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Visit Virgin of Lourdes
Great location, close proximity to the Virgin of Lourdes Basilica. Restaurants and shops near by.
T, 1-night trip
Verified Expedia guest review

8/10 Very good

Well worth staying at, especially for price and co
This very centrally situated hotel was very good value for money. The rooms were well furnished, maybe not newly furnished but very comfortable. It's bonus was, for us, off street parking in a small underground car park a few metres over the road. With such torrential rain, it was worth the €15 not to get wet and have the car so near to unpack etc. We only stayed and did not try any meal plan. The downside was the very abrupt attitude of both the check in and check out staff! Even if you are under the pressure of serving a few people, manners are everything!
Anne, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very good

Nice clean hotel close to the grotto
We stayed 2nights at the hotel and were very impressed with how clean it was. It was also very close to the grotto and church of the immaculate conception (5-10mins walk). There are several cafes and restaurants surrounding the hotel.
Tgyrl, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The stay was pleasant. But desk area was always busy and therefore help was minimum. Elevator was very small and large tour groups were ther with a lot of luggage which cause bottle necks. The hotel was quiet spite the numbers
2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Welcome Stay
Thin walls made it a little noisy with baby crying next door. Friendly and helpful staff. Great location-unless not so good walking uphill - 50-100m up incline. Parking available on request £13/n otherwise onstreet tariff.
Robert, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Just OK
The room was modest, but clean and comfortable. The service was very good. The only problem was the room had a strange smell. It was kind of musty and kind of smelled like standing water or sewer water.
Verified Hotels.com guest review

8/10 Very good

location, location, location
Very well centrally located. Nice and clean - lobby, rooms, dining area. Desk staff pleasant and helpful except on the morning we had to leave, there was no one there (at the desk in the lobby) to help us get out. The doors were locked and our cab driver was waiting - we were very nervous about getting to the airport. Other than that everything was fine and we would be happy to recommend your hotel in the future.
Verified Expedia guest review

10/10 Exceptional

Superb Hotel to Stay in Lourdes
Clean, convenient, comfortable, friendly staff and excellent service. This is a great hotel to stay. It was only a few steps from the vatican, very central to everything. Very friendly staff who handled all our needs promptly and courteously. The rooms are clean and comfortable. I will recommend this hotel to everyone I know.
Verified Expedia guest review

6/10 Good

Disappointed
This hotel is hidden and far from the grotto. The room was clean but very plain and not very comfortable. I have stayed in Lourdes before and this is not one I would return to.
Verified Expedia guest review

8/10 Very good

Goed hotel.
Goed hotel, mooie, kleine kamer. Goede douche. Koffie/thee op kamer. Ook zeepjes, scheermesje, kam etc. Goed bed. Geen parking van hotel. Gewoon ontbijt.
Eddy, 1-night trip
Verified Hotels.com guest review