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Hotel Santander Plaza

3.5 star property
Hotel with restaurant, near La Aurora Zoo

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Photo gallery for Hotel Santander Plaza

In-room safe, free WiFi, bed sheets
Private kitchenette
Free daily full breakfast
Front of property
Banquet hall
In the heart of Guatemala City, Hotel Santander Plaza offers a welcoming atmosphere with a free full breakfast and helpful staff. Unwind in the bar or stay connected with in-room WiFi, and take advantage of dry cleaning services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Free airport shuttle
  • Room service
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is RM436
RM532 total
includes taxes & fees
31 Mar - 1 Apr

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Room, Kitchenette

In-room safe, free WiFi, bed sheets

Executive Room, Kitchenette

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout curtains
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Kitchenette

In-room safe, free WiFi, bed sheets

Junior Suite, 2 Double Beds, Kitchenette

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite, Kitchen

In-room safe, free WiFi, bed sheets

Master Suite, Kitchen

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Renovated in 2011
  • 57 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the area

Map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala

What's nearby

  • Oakland Mall - 11 min walk - 1.0 km
  • Embassy of Mexico in Guatemala - 15 min walk - 1.3 km
  • U.S. Embassy in Guatemala - 18 min walk - 1.5 km
  • La Aurora Zoo - 20 min walk - 1.7 km
  • Paseo Cayala - 8 min drive - 7.6 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 5 min drive
  • Free airport shuttle

Restaurants

  • ‪Hacienda Real - ‬2 min walk
  • ‪Tanoshii - ‬4 min walk
  • ‪Restaurante La Poza - ‬3 min walk
  • ‪Bajo Fondo Funk Bar - ‬1 min walk
  • ‪El Establo - ‬4 min walk

About this property

Hotel Santander Plaza

Hotel Santander Plaza is just 2.8 mi (4.5 km) from the airport and offers a free shuttle (available on request). You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, U.S. Embassy in Guatemala and La Aurora Zoo are a short five-minute drive away. Fellow travellers love the helpful staff.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 26 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

    • Pets allowed (dogs only, 2 total, up to 12 kg per pet)*
    • Service animals welcome
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Transfers

    • Free airport shuttle from 8:00 AM to 2:00 PM*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • 30-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GTQ 200 per pet, per night

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number si

Also known as

Hotel Santander Plaza Guatemala City
Hotel Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

Does Hotel Santander Plaza offer free cancellation for a full refund?

Yes, Hotel Santander Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santander Plaza?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 12 kg per pet. There's a charge of GTQ 200 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Santander Plaza?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel Santander Plaza?

Yes, a free airport shuttle is available from 8:00 AM to 2:00 PM on request.

What are the check-in and check-out times at Hotel Santander Plaza?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.

Are there restaurants at or near Hotel Santander Plaza?

Yes, there's an on-site restaurant.

What's the area around Hotel Santander Plaza like?

Hotel Santander Plaza is in Zona 10, a short 5-minute drive from Guatemala City (GUA-La Aurora Intl.) and 18 minutes' walk from U.S. Embassy in Guatemala.

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Hotel Santander Plaza Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Plaza Santander, good place to stay and enjoy very good.
Moisés, 1-night trip

10/10 Exceptional

Well located hotel, close to the airport and several restaurant options within walking distance Very good complimentary breakfast
Ricarte, 1-night trip

8/10 Very good

I love the location of this hotel
Rodrigo, 1-night trip

8/10 Very good

Good value with a convenient location
I stayed the evening with my wife prior to an international flight departure. Staff very friendly, room clean & adequate. Airport shuttle and included breakfast weren't available considering our early departure.
Shaun, 1-night trip

10/10 Exceptional

Everything was excellent.
JOHAN, 6-night trip

8/10 Very good

It was nice, breakfast was very good, close to shopping area,Staff was very polite, friendly and respectful.
Mirna, 1-night trip

10/10 Exceptional

Excellent service and location!!!
Alejandro, 1-night trip

10/10 Exceptional

It was a great room, great service, and very clean for our family of 4.
Denise, 1-night trip

8/10 Very good

Great location and good rates.
Oliver, 2-night trip

10/10 Exceptional

Comfortable rooms. Easy parking. Close to many restaurants and airport. Shuttle too.
Fran, 1-night trip

10/10 Exceptional

Conformable hotel with helpful staff.
Jennell, 1-night trip

8/10 Very good

Great location, temporarily noisy
Was upgraded to a 2-room suite, which was a lovely space. Kitchen, nice bathroom, a balcony! However, despite being on the 7th floor, tiny ants found my wrapped snacks in about an hour. Also, major construction across the street from 7am to 11pm nightly (a new hotel?), so bring earplugs if you're a light or day sleeper. Breakfast was delicious, with a nice assortment of entrees (eggs, french toast, pancakes, etc) and lots of fruit and breads. Location was good, many restaurants within a 10-minute walk. The front desk called a driver to take me ($8) to La Aurora Zoo(excellent zoo), and i felt very safe walking alone back to the hotel (about a mile) afterwards. Will be a much more pleasant stay once construction next block is finished.
2-night trip

8/10 Very good

Near airport, good stay, great breakfast
My flight landed 45minutes late, but the shuttle driver was kind to wait and we managed to find each other outside the arrivals terminal.One night stay, room was good, could use some washcloths in bathroom. Next to a busy street, but noise was low. However, I awoke to exhaust fumes from cars & trucks, despite being on the 4th floor. Breakfast was included and wonderful! Choices included omelets, pancakes, french toast, and came with juice, coffee, rolls, and lots of fruit. Be advised that the restaurant is only open for breakfast, but there are lots of places to eat in the neighborhood. The price for my room was fair, and I would stay here again.
1-night trip

10/10 Exceptional

Very clean, staff was great. The breakfast was awesome and delicious. I’ll be back soon.
Manuel, 7-night trip

10/10 Exceptional

Excelete
Guillermo, 2-night trip

10/10 Exceptional

The staff were very kind. The breakfast was delicious and the beds were comfortable
Anna Megan, 1-night trip

10/10 Exceptional

Very nice place , I booked this hotel for my dad and he enjoyed everything!!!!
Claudia, 2-night trip

10/10 Exceptional

Better than expected. The room was clean and very comfortable. Bed was great! They were amazing and let us store luggage while we did a 2 night trip to Tikal. Everyone that worked there was helpful and nice. 2 blocks to a shopping center that has many eating options.
Yasmin, 1-night trip

6/10 Good

I like that it was walking distance to stores and bars/restaurants.
Jenifer, 1-night trip

10/10 Exceptional

I like the hotel but the room cleaning wasn’t good, the towels were stained and they didn’t let coffee, soap o bath math in our room some days, we have to call and request them
Monica, 4-night trip

10/10 Exceptional

it was good
Maria, 1-night trip

10/10 Exceptional

The staff treated me very good satisfying all my needs
Giovanni, 1-night trip

8/10 Very good

Clean but basic rooms, nice beds, friendly staff. Decent breakfast. The property could use some updates. The airport shuttle runs only Monday-Friday in the morning until 2 pm.
Brian, 1-night trip

10/10 Exceptional

Everytime I go to Guatemala I always stay at this hotel for the good service and close to the airport
Marvin, 1-night trip

10/10 Exceptional

Pleasant, quiet hotel. Convenient to the airport. Good breakfast.
Wendy, 1-night trip