At Premier Inn Southampton City Centre - West Quay, you'll be just a 5-minute drive from Southampton Cruise Terminal and WestQuay Shopping Centre. Guests looking for a bite to eat can check out Thyme, which serves international cuisine. Also, New Forest National Park and Paultons Family Theme Park - Home of Peppa Pig World are within a short drive.
Bournemouth (BOH-Bournemouth Intl.) - 46 min drive
Southampton St Denys Station - 5 min drive
Millbrook Station - 5 min drive
Southampton Central Station - 12 min walk
Restaurants
McDonald's - 5 min walk
Burger King - 4 min walk
Five Guys - 1 min walk
Ed's Easy Diner - 4 min walk
Bill's - 8 min walk
About this property
Premier Inn Southampton City Centre - West Quay
At Premier Inn Southampton City Centre - West Quay, you'll be just a 5-minute drive from Southampton Cruise Terminal and WestQuay Shopping Centre. Guests looking for a bite to eat can check out Thyme, which serves international cuisine. Also, New Forest National Park and Paultons Family Theme Park - Home of Peppa Pig World are within a short drive.
At a glance
DONE
Hotel size
155 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Express check-out available
Minimum check-in age: 16
Check-out time is 12:00 PM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Height restrictions apply for onsite parking
Offsite parking nearby (GBP 15 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge)
Restaurant
Services
24-hour front desk
Luggage storage
Facilities
Built in 2011
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Handrails in stairways
Front entrance ramp
Room amenities
Sleep well
Bed sheets provided
More
Housekeeping on request
Special features
Dining
Thyme - This restaurant specializes in international cuisine.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 10.99 per person
Parking
Parking is available nearby and costs GBP 15 per day
Parking height restrictions apply
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Mobile payment options include: Google Pay and Apple Pay.
Also known as
Premier Inn Southampton W Quay Hotel
Premier Inn Southampton W Quay
Premier Inn Southampton W Quay
Premier Inn Southampton West Quay
Premier Inn Southampton City Centre - West Quay Hotel
Premier Inn Southampton City Centre - West Quay Southampton
Frequently asked questions
Are pets allowed at Premier Inn Southampton City Centre - West Quay?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Premier Inn Southampton City Centre - West Quay?
Check-in start time: 3:00 PM; Check-in end time: 12:00 AM. Check-out time is 12:00 PM. Express check-out is available.
Is there an onsite casino at Premier Inn Southampton City Centre - West Quay?
No, this hotel doesn't have a casino, but Grosvenor Casino (6-min walk) is nearby.
Are there restaurants at or near Premier Inn Southampton City Centre - West Quay?
Yes, Thyme offers international cuisine.
What's the area around Premier Inn Southampton City Centre - West Quay like?
Premier Inn Southampton City Centre - West Quay is a short 4-minute walk from WestQuay Shopping Centre and 6 minutes' walk from Mayflower Park.
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Reviews
Premier Inn Southampton City Centre - West Quay Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.4
Amenities
9.0
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast selection and quality were excellent with good value for the price. (7 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
8/10 Very good
Mar 29, 2026
Easy to reach from the port, mall right across the street with lots of restaurant choices.
Malia
Malia, 1-night trip
Verified
8/10 Very good
Mar 23, 2026
Very convenient location with westquay mall cross the road
stella
stella, 2-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Great location and rooms are well layed out.
Anika
Anika, 1-night trip
Verified
10/10 Exceptional
Sep 20, 2025
For one night only, the food, room, and staff were great.
Gerald
Gerald, 1-night trip
Verified
8/10 Very good
Dec 9, 2025
The room was okay for the one night we stayed, but the sunlight was challenging to manage. The breakfast was excellent!
D Anthony
D Anthony, 1-night trip
Verified
10/10 Exceptional
Oct 8, 2025
A Great Place to Stay
The room was clean and very quiet during our two day stay. The hotel is located near city center and seems very safe. We enjoyed it.
Robert
Robert, 2-night trip
Verified
10/10 Exceptional
Nov 2, 2025
The staff is very nice and helpful.👍👍
Yuk Seung
Yuk Seung, 1-night trip
Verified
6/10 Good
Nov 19, 2025
the staff were helpful.
joseph
joseph, 1-night trip
Verified
10/10 Exceptional
Sep 1, 2025
Beautiful , spotless clean, staff so helpful..
Super location.We loved Southampton and enjoyed our stay after returning from our cruise.Definitely a 5 star experience.
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Sep 16, 2025
Great!
Great location. Quiet place. Friendly staff. Nice room conditions.
Xiaoyuan
Xiaoyuan, 1-night trip
Verified
8/10 Very good
Nov 2, 2025
Nice, clean room. Handicap shower was great with ample room to move around in the bathroom.
Cynthia
Cynthia, 2-night trip
Verified
10/10 Exceptional
Nov 1, 2025
We stayed for one night prior to a cruise from the port. It was perfect. We did not eat breakfast but did have a late dinner and it as very very good. A wonderful value.
Eric
Eric, 1-night trip
Verified
10/10 Exceptional
Jul 15, 2025
Wonderful room - modern bathroom, separate vanity & mirror to do makeup & hair. Breakfasts was very good. Bar & restaurant was nice. Location was great - close to mall & High Street.
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
Sep 9, 2025
Modern rooms at a very affordable price. Very clean. Convenient on-site restaurant/bar in relaxing lounge setting. Highly recommend.
Marianne
Marianne, 1-night trip
Verified
8/10 Very good
Jul 15, 2025
Great stay at Premier Inn, helpful staffs, perfect location, comfortable bed and good amenities. However, the hotel next door is under construction and we could hear some noise from time to time early morning.
Valerie
Valerie, 2-night trip
Verified
10/10 Exceptional
Nov 14, 2025
This hotel is AMAZING
From greeting with the front desk staff to our checkout was top notch
Sue is an Exceptional Ambassador for her workplace and town. So personable, helpful and feels like chatting with an old friend. She made our stay. Answering multiple questions as giving directions and hints. Made our stay awesome
Thanks to All at the Premier Inn
BERTHA
BERTHA, 1-night trip
Verified
8/10 Very good
Oct 20, 2025
Staff not really friendly on arrival but came across other staff who were. Only one towel in room booked for 2? Other guests said they had to ask too. Not sure air conditioner worked as it should. Seemed to turn off frequently and not at set temperature.
Great location for visiting. Glad there was a bar and restaurant. Overall very happy with stay.
Beverley
Beverley, 4-night trip
Verified
6/10 Good
Sep 13, 2025
Fine if you don’t need more than a kiosk
A great location but putting customer service behind the bar was unfortunate. The bar/wait staff/check in help all were very overworked. I hated bothering them with a question that really needed answering.
Mary
Mary, 1-night trip
Verified
10/10 Exceptional
Jun 30, 2025
Great location opposite a huge mall that has lots of options for shopping and dining. The hotel does not have parking onsite. There is a place for you to park for maximum of 10 minutes before you get fined. The actual parking is just behind, a multi-storey car park that is part of the mall. It has lift access for you to roll your bags and takes about 5 minutes to walk to the hotel. Friendly and helpful staff!
David
David, 1-night trip
Verified
8/10 Very good
Apr 25, 2026
Very convenient location, nice hotel, good breakfast
Jose Alejandro Romero
Jose Alejandro Romero, 1-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Great location for a Cruise Hotel
Kevin
Kevin, 2-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Room was excellent! Comfy bed and great amenities.
Catherine
Catherine, 1-night trip
Verified
10/10 Exceptional
Oct 7, 2025
Always a good experience you can’t go wrong with premier inns
James
James, 2-night trip
Verified
8/10 Very good
Aug 7, 2025
Very accommodating staff and good food. Very good location to harbor.