When visiting Mardin, Hilton Garden Inn Mardin is a great choice to consider. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include a bar/lounge and a terrace.
Languages
Arabic, English, Turkish
At a glance
Hotel size
162 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 1 PM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Free daily reception
Room service (limited hours)
Travelling with children
Local/corner shop
Services
24-hour front desk
Dry cleaning/laundry services
Free food/drink shopping service
Luggage storage
Multilingual staff
Facilities
Built in 2011
Safe-deposit box at front desk
Terrace
Full-service spa
Lockers available
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
32-inch LCD TV
Films for purchase
Home comfort
Air conditioning
Minibar
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath only
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi and wired internet
Desk chair
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately TRY 150 per person
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Property Registration Number 11967
Also known as
Hilton Garden Inn Mardin Hotel
Hilton Garden Inn Mardin
Hilton Garden Inn Mardin Hotel
Hilton Garden Inn Mardin Mardin
Hilton Garden Inn Mardin Hotel Mardin
Frequently asked questions
Does Hilton Garden Inn Mardin offer free cancellation for a full refund?
Yes, Hilton Garden Inn Mardin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Garden Inn Mardin?
Sorry, pets aren't allowed.
Is parking offered on site at Hilton Garden Inn Mardin?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Mardin?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 1 PM. Contactless check-out is available.
What is there to do at Hilton Garden Inn Mardin and nearby?
Hilton Garden Inn Mardin has a spa.
Are there restaurants at or near Hilton Garden Inn Mardin?
Yes, there's an on-site restaurant.
What's the area around Hilton Garden Inn Mardin like?
Hilton Garden Inn Mardin is in Artuklu, a short 7-minute walk from Mardian Mall AVM.
Hilton Garden Inn Mardin Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
23 July 2024
Nabil
Nabil, 3-night trip
Verified Expedia guest review
4/10 Fair
31 May 2024
I didn't like living in it, but soap on the laundry, shampoo and poet are hanging on the wall. And breakfast buffet is very few options
Sabika
Sabika, 2-night romance trip
Verified Expedia guest review
8/10 Very good
27 May 2024
We had a lovely stay. Breakfast was okay. But definitely worth the stay.
Meyranie
Meyranie, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
14 May 2024
Frances
Frances, 2-night trip
Verified Expedia guest review
10/10 Exceptional
9 May 2024
Muzahir
Muzahir, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 May 2024
Everything was fine except the Wifi connection which was unreliable and slow. 😊 We hope it can be resolved
Erhan
Erhan, 1-night romance trip
Verified Wotif guest review
6/10 Good
1 April 2024
Rashed
Rashed, 1-night trip
Verified Expedia guest review
4/10 Fair
1 April 2022
The shower was not working, there were no wipes, no blow-dry
Omar
Omar, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 January 2022
Everything is great.
Everything is great. But need a car/taxi to get the old town.
Vadim
Vadim, 2-night trip
Verified Hotels.com guest review
6/10 Good
17 November 2021
The room was disappointing for a Hilton. The bathroom was fine and the bed comfortable but neither the refrigerator nor the a/c worked in my room, and the Internet was so slow and intermittent that it was practically unusable. The room furnishings looked tired.
David
David, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
10 October 2021
They didn’t have enough cleaning items
Tony
Tony, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
9 October 2021
Great option outside of old town
After staying a couple of nights in the old Mardin, we were thankful to have a big of space and a really comfortable bed. We had a 1 bedroom suite that we used for our family and it was perfect. The staff was wonderful and helped us with whatever we needed.
Jason
Jason, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
12 June 2021
Selami
Selami, 2-night family trip
Verified Hotels.com guest review
6/10 Good
28 May 2021
From restaurant balcony
Nezar
Nezar, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
3 December 2020
Disappointing management
At breakfast, you can see at kitchen, people removing mask to work! İ got covid 8 weeks ago and difficult to say, but İ was very careful. Possible İ got from a restaurante where workers don’t care about been the instrument to kill someone. İ was by to die! Weeks at hospital in isolationsufferingbrcause poor management as Hilton has tha can’t compliance with regulations in place, İ’m ok now and protected, but how many will suffer because poor management that can not control process and keeping supporting talks but without walking? Sad! Disapointing!
Reginaldo
Reginaldo, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
4 November 2020
Ali
Ali, 2-night trip
Verified Hotels.com guest review
8/10 Very good
6 January 2020
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
3 January 2020
Merve
Merve, 2-night trip
Verified Hotels.com guest review
8/10 Very good
2 January 2020
Hameed
Hameed, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2019
Wonderful for the price but there is tremendous need for improvement in the breakfast.
Ebere Miranda
Ebere Miranda, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 November 2019
Comfortable hotel with good facilities
Nice comfortable beds. Large room with views. Good breakfast. Gym, pool and steam room are great!
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
9 October 2019
Food was not up to quality of four star hotel. Breakfast could have been better
Verified traveller
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 October 2019
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2019
Clean comfortable rooms. Very helpful staff. Although its not in the old town it is easy to get around
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
28 September 2019
They do not read emails and notes of customers at the time of reservation. We ended up in a room taht smells even tough ee asked non smoking room. But the reason we gave 2 star is that there are 3 heavy rock breaker machine around the hotel that makes impossible to sleep or rest. It is a run and hide type hotel.