our stay was beautiful, we came back to Atlantis after 11 years with our 9 yr old son, best amenities for kids, he had a blast. Only thing we found odd this trip was the hotel staff- they didn’t appear very friendly, at one occasion, waiting to get a cab at the entrance, i had to wait for the guy to get off his personal call to attend to us, he didn’t seem to be in a rush while us- as guests waited. I really think, customer service has changed a whole lot since my last visit, they should work on that! could be the new generation!
but that’s my opinion of this visit, otherwise the resort itself was phenomenal, will definitely be back again.