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Mystic Jaisalmer

3.0 star property
Family-friendly Jaisalmer hotel with indoor pool, connected to the convention centre

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Photo gallery for Mystic Jaisalmer

LCD TV
Lobby sitting area
In-room safe, desk, laptop workspace, rollaway beds
View from room
In-room safe, desk, laptop workspace, rollaway beds

Reviews

8.0 out of 10
Very good
Near the majestic Jaisalmer Fort, Mystic Jaisalmer offers a vibrant retreat. Explore the nearby shopping mall or unwind at the indoor pool, and enjoy in-room WiFi. With an on-site international cuisine restaurant, daily manager's reception and art gallery this hotel is perfect for adventurous travelers.

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Free breakfast
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Free train station pick-up
  • Room service
  • In-room childcare
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double or Twin Room

In-room safe, desk, laptop workspace, rollaway beds

Deluxe Double or Twin Room

Highlights

Air conditioning
LCD TV
Day bed
Free extra futon mattress
Ceiling fan
Designer toiletries
Bathrobes
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite

In-room safe, desk, laptop workspace, rollaway beds

Superior Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Dining table
LCD TV
Day bed
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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Outdoor pool

Storii By ITC Hotels Jaisalmer

  • Pool
  • Free breakfast
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8.0 out of 10, Very good, 5 reviews
The price is RM247
RM276 total
includes taxes & fees
23 May - 24 May
Storii By ITC Hotels Jaisalmer
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About the area

Map
Near Gadisar gate, Dhibba Para, Old City, Jaisalmer, Rajasthan, 345001

What's nearby

  • Lake Gadisar - 6 min walk - 0.5 km
  • Bhatia Market - 9 min walk - 0.8 km
  • Patwon-ki-Haveli - 9 min walk - 0.8 km
  • Jain Temples - 10 min walk - 0.8 km
  • Jaisalmer Fort - 10 min walk - 0.9 km

Getting around

  • Jaisalmer (JSA) - 24 min drive
  • Jaisalmer Station - 13 min walk
  • Thaiyat Hamira Station - 32 min drive
  • Free train station pickup
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Bhang Shop - ‬6 min walk
  • ‪Dhanraj Ranmal Bhatiya Sweets - ‬7 min walk
  • ‪Jaisal Italy - ‬6 min walk
  • ‪Midtown Restaurant - ‬6 min walk
  • ‪Cafe Restaurant and Cafeteria - ‬5 min walk

About this property

Mystic Jaisalmer

Located just 4.6 mi (7.4 km) from the airport, Mystic Jaisalmer offers a shuttle (available 24 hours). The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Hocus Pocus Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a snack bar/deli and a terrace.

Languages

English, Hindi

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 11:00 AM; check-in end time: 10:00 AM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Free secured, covered on-site extended parking
    • Free on-site motorhome/coach/lorry parking
    • On-site parking is limited (max. 10 spaces per unit)
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Free train station pickup*
DONE

Off-site

    • Area shuttle within 10 metres*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Private picnics
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

What to do

  • Ecotours
  • Bike tour information
  • Bike shuttle
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Scooter/moped hire nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Bike hire
  • Bike shop
  • Bike repair services
  • Bike shuttle
  • Bike cleaning
  • Bike storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • An indoor pool
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Bike parking
  • Reception hall

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • No lift (single-level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Free extra futon
  • Day bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Hocus Pocus Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of INR 1000 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for INR 2500.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mystic Jaisalmer Hotel
Mystic Jaisalmer
Mystic Jaisalmer Hotel
Mystic Jaisalmer Jaisalmer
Mystic Jaisalmer Hotel Jaisalmer

Frequently asked questions

Is there a pool at Mystic Jaisalmer?

Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Mystic Jaisalmer?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mystic Jaisalmer?

Yes, there's free self, valet and extended parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.

Is an airport shuttle service offered by Mystic Jaisalmer?

Yes, an airport shuttle is available. The charge is INR 1000 per vehicle one way.

What are the check-in and check-out times at Mystic Jaisalmer?

Check-in start time: 11:00 AM; check-in end time: 10:00 AM. Check-out time is 10 AM. Express check-out and contactless social distancing and check-out are available.

What is there to do at Mystic Jaisalmer and nearby?

Have fun with nearby activities such as hiking, horse riding and mountain biking. Additional recreation on-site includes ecotours. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Mystic Jaisalmer?

Yes, Hocus Pocus Restaurant offers international cuisine.

What's the area around Mystic Jaisalmer like?

Mystic Jaisalmer is in the heart of Jaisalmer, a short 6-minute walk from Lake Gadisar and 10 minutes' walk from Jaisalmer Fort.

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Mystic Jaisalmer Reviews

Reviews

8.0

Very good

7.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice place to stay. Staff is great and their food is delicious ❤️
Amandeep singh, 1-night trip

2/10 Poor

DISASTER

The hotel was a trap for tourist especially International tourists . Please avoid as it’s a run down property with no sanitization. Absolutely nightmarish . No hot water in the evening. Rooms are shabby . AVOID AVOID AVOID !
SHANTANU, 1-night trip

10/10 Exceptional

2-night trip

8/10 Very good

Excellent service

Very pleasant stay and this was greatly helped by the excellent service at the hotel, including giving a lift to the train station and giving tips for sight-seeing. The room was spacious, comfortable and cool.
Julian, 1-night trip

10/10 Exceptional

Outstanding staff

Staff at this hotel are outstanding, every single one of them makes it their mission to ensure you are happy and have what you need. This is the only place in india so far that provided us with a map on arrival and help. This place is an absolute credit to the owner and the way he treats his staff. Yes compared to western standards some things could be improved by honestly its minor things. Food is great here, menu has a range of options, and reasonable prices too. Location is great and would highly recommend booking the camel night through the hotel as it was a good price, our driver was very attentive. Thanks for a great stay and will sure be back Oh a tip: They do railway station pick up if you message in advance and also drop you off which is a good extra included.
Mark, 4-night trip

8/10 Very good

Location of the hotel is good, market and fort area is just 10 minutes walking distance... Breakfast is good and staff is also very welcoming and helpful...rooms are clean..good view from hotel roof..value for money
4-night trip

10/10 Exceptional

Excellent location and stay. Very happy with the hospitality of owners and staff members. Highly recommended.
Kaushik, 1-night trip

8/10 Very good

좋아요~

예약할 때 요청사항에 픽업 신청을 했는데 안 오셔서… 전화가 되는 심카드라 기차역 부킹 오피스 앞에서 전화드렸더니 바로 오셨어요! 사장님(?)이 마치 비비씨 다큐멘터리에서 탐험을 하실 것 같은 이미지 ㅋㅋㅋ 처음에 유럽사람인 줄 알았어요. 물은 무제한 공짜라고 하셨는데 기본적으로 마셔도 탈 안 난다는 물의 브랜드에는 없는 거라 한 잔 마시고 방안의 커피포트로 끓여서 커피 타먹었습니다. 그냥 마셔도 탈 안 날 것 같긴 한데… 참, 그리고 처음에 웰컴티 주시고 제가 밥을 시켰는데 물을 딸 때 사장님이 물병 오픈 대신해도 되겠냐고 물어봐주셨어요. 그 물이 마음에 안 들면 필터워터 마시라며 것도 따로 주셨고요. 위치도 자이살요새까지 걸어서 5~10분이라 좋았고, 바로 앞에 시장이 있어서 편했어요. 이불이 두꺼워서 에어컨을 꼭 켜고 잤고요. 작동 잘 됐습니다. (가끔 그냥 바람 나올 때도 있었지만) 방도 원래 1층이었는데 2층에 방 비었다며 청소 금방 끝나면 거기 쓰라고 해주셨어요. 바닥 청소 상태는 음… 그냥 방청소 안 하면 더러운 정도? 인 것 같고요. (물론 주관적 견해입니다) 왜인지 모르겠는데 특정 구역(?)에 날개미가 모여서 죽어 있더라고요 매일매일 ㅠㅠ 물거나 방안을 정신없이 날아다니거나 하진 않아서 그냥 못 본 채 했습니다 ㅋ 화장실 수압은 그리 센 것 같진 않았고요. 제가 쓴 방은 뷰가 별로 좋지 않아서 발코니? 같은 곳은 앉지 않았어요. 전반적으로 여자 혼자 방을 써도 괜찮았던 것 같아요. 추천추천~
2-night trip

8/10 Very good

Overall comfortable stay

Overall it was comfortable stay. The room was pleasant with two sitting windows one of which is faced to the fort view. Room was clean and silent. Only one fault in the room was the door to the bathroom which didn't close. The man at the reception politely accepted us notifying it, hope it gets repaired considering the price of the room. Breakfast was great with nicely cooked veg / egg food served in the top floor cafe where one can have a nice view of the fort.
1-night trip

8/10 Very good

Excelente opción.

Muy buena ubicación, el trato de todo su personal fue muy amable siempre. El desayuno rico, las instalaciones bien y el wifi potente. Además hice un tour con ellos y resultó muy buena.

6/10 Good

Good accommodation close to the Jaisalmer fort

We stayed for one night at the Mystic Jaisalmer during our holiday in India. It's a no-frills quiet accommodation within easy walking distance to the Jaisalmer fort. They offer unlimited free bottled water, which was highly appreciated as the temperature in Jaisalmer was 43 degrees celsius. The breakfast was ok, served on a terrace with nice view of the fort. Overall, good stay for the price paid.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Estupendo hotel en India

Perfecto hotel, buen desayuno y comida de calidad. Empleados maravillosos, y agua embotellada gratis. Habitaciones grandes y limpias. Volvería
Francisco, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

ok place.

Overall a good stay, big room, good food five minute walk to the golden fort.
Eric, 2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

je recommande

Belle havali. Gens très gentil. Bon service aux resto
Eric, 2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Very nice hotel close to everything

A lot of very positive things to say about Mystic Jaisalmer. We got to the city towards the end of our 3 weeks trip and it was exactly what we needed. Clean, calm, with a very accommodating staff. As the heat intensifies, we were provided with bottles of waters free of charge at anytime! We walked to every site without needing a rickshaw. The restaurant is located on the last floor and it's a big patio with a wonderful view of the fort. The food was very good and the service just excellent. Our breakfast was included. We also took their camel safari, another great experience! Very well organized, with delicious local food, and nice guides. All in all, we are very happy of our stay at Mystic Jaisalmer, we definitely recommend it!!
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Exceptional hotel

Perfectly situated with staff who could not do enough for you. The owner Ashraf and his brother the manager Shokat were friendly and helpful. The hotel organises desert trips of a high standard at competitive prices. The Spiced Bite Restaurant on the premises is one of the best Indian vegetarian restaurants in Jaisalmer If it's Jaisalmer you want them you must stay here
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

acueillant

LES PERSONNEL TRES TRES SYMPATIQUE. TOUJOURS EN CONTACT
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Wonderful

Wonderful. Happy to stay, great staff great room great food great location
This review was submitted before 2018 and has not been verified.

4/10 Fair

Only cold water showers, but friendly service

Good things: * Owner is super friendly and helpful. Bad things: * Towels are always dirty. One of the days we had blood stain on the towel. The employee seemed surprised we asked to change it after he had explained it has actually been washed. I tried to explain to him that the towel should be trashed, not just washed as it has big blood on it. * Showers are cold, 24 hours a day. There simple is no warm water. According to owner they start heating the water in the morning and it takes time for it to get warm, but we always found nothing but very cold water.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Good stay overall!

Cleanliness of room/hotel - Rooms were clean and good. Toilet / Bath needs renovation. Rooms need cupboards and desk. (Atleast there were non in the class of room I stayed) Quality of service - Service was satisfactory. The owner and the Reception staff are very co-operattive, soft spoken and always ready to help. Hotel amenities - No extra amenities. The restaurant only serve Veg food. Food is okay. Hotel location - Situated in the old Jaisalmer city area. But at least its not deep inside the congested area. It is easy to access the Main road.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Memorable stay

Very good hotel. Nice room. Achraf , the owner, is very friendly and helpful. Irshad and Shawkat at the reception desk are superb, courteous and helpful. Rooms are cosy and in very good cinditions, Wifi ok snd free.Nicely located not fsr from fort. Camel safari organised by hotel was of a very good standard.Memorable stay.
This review was submitted before 2018 and has not been verified.

6/10 Good

Fint placeret, blev hentet på stationen som aftalt, strømmen var gået og var gået det meste af vores ophold. Mange edderkopper på badeværelset og ikke helt rent. Fint personale, god beliggenhed og komfortabelt rum
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

This review was submitted before 2018 and has not been verified.

6/10 Good

Its a typical backpackers hotel, hence dont expect too much from the hotel. However, Ashraf who runs this hotel will amaze you with his hospitality. Positives - We got a free upgrade to Delux room (booking was standard), staff was usually courteous, they have got good drivers - special mention for Fakiruddin rooms were decent and clean, hot water was mostly available. The hotel gives you a fair deal (doesnt overcharge or greedy to provide services to earn money). In fact the camel safari was quite good (around 1 hour and that too in an unchartered terrain). Other freebies included WI FI and usage of a room to freshen up post arrival after camel safari post check out. The negatives include average food and delayed service. It took almost ages to get even the menu card. The kitchen cannot handle too many guests at a time and the staff keep ducking your order in such cases. The entrance to the hotel is through narrow street filled with filth and pigs. This was a huge dampner. Again they charge extra 3% on card payments which was a little surprising given the high usage of cards. Ashraf is the heart behind the hotel and without his presence, the hotel looks out of place. Other staff are not in sync with his enthusiasm or sense of hospitality. The fort which is the main action area in jaisalmer is a 10 minute walk up. I will suggest this hotel if you are on a low/medium budget and looking to use the stay for night sleep mostly.