Aso Plaza Hotel

4.0 star property
Aso hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aso Plaza Hotel

Outdoor spa tub
Outdoor spa tub
View from room
Outdoor spa tub
Indoor spa tub

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Free parking
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Lift
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 2 of 2 rooms

Family Quadruple Room

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Pillow menu
Down duvet
Hairdryer
Shower/bath combination
Toilet with electronic bidet
  • Mountain view
  • Sleeps 4
  • 1 Single Futon

Standard Japanese Room, Upper floor

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Down duvet
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Mountain view
  • Sleeps 4
  • 1 Single Futon

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About the area

Map
1287 Uchinomaki, Aso-shi, Kumamoto, Aso, Kumamoto Prefecture, 869-2301

What's nearby

  • Road Station Aso - 5 min drive - 5.9 km
  • Cuddly Dominion - 7 min drive - 7.3 km
  • Aso Kuju National Park - 8 min drive - 9.6 km
  • Daikanbo - 10 min drive - 9.3 km
  • Mount Aso - 22 min drive - 22.5 km

Getting around

  • Kumamoto (KMJ) - 61 min drive
  • Aso station - 18 min drive
  • Higo-Ozu Station - 20 min drive
  • Miyaji station - 22 min drive
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • ‪ほっともっと - ‬7 min walk
  • ‪食堂 すぴいかん。 - ‬14 min walk
  • ‪Bakery Genki - ‬9 min walk
  • ‪チュンチュンラーメン - ‬7 min walk
  • ‪やきにくの郷・発見伝 - ‬11 min walk

About this property

Aso Plaza Hotel

Aso Plaza Hotel is a great choice for a stay in Aso. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include a bar/lounge, a sauna and a steam room.

Languages

Japanese

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 8 PM
  • Late check-in subject to availability
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Free train station shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–8:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service

What to do

  • Shopping

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Seasonal outdoor pool
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers

Sleep well

  • Down duvet

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1500 for adults and JPY 1500 for children

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July to August

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Also known as

Aso Plaza Hotel
Aso Plaza Hotel Aso
Aso Plaza Hotel Hotel
Aso Plaza Hotel Hotel Aso

Frequently asked questions

Does Aso Plaza Hotel offer free cancellation for a full refund?
Yes, Aso Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aso Plaza Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Aso Plaza Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Aso Plaza Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Aso Plaza Hotel?
Check-in start time: 3 PM; check-in end time: 8 PM. Check-out time is 10 AM.
What is there to do at Aso Plaza Hotel and nearby?
Aso Plaza Hotel has a seasonal outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Aso Plaza Hotel?
Yes, there's an on-site restaurant.
What's the area around Aso Plaza Hotel like?
Aso Plaza Hotel is located a short 9-minute walk from Hanaasobi Garden.

Aso Plaza Hotel Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Good

Just okay, just okay, just okay, just okay, just okay,
1-night family trip
Verified CheapTickets guest review

6/10 Good

Property is clean, but dated. Desperately needs a renovation
1-night family trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Expedia guest review

6/10 Good

Room is clean and hotel is spacious. Facilities are old and traditional.
Lydia, 1-night family trip
Verified Expedia guest review

6/10 Good

The Aso hotel looks nice on the surface, but the inside is quite old and in need of a good renovation. Just be careful if you book 1 pax and later bring 2 pax to the hotel. They will enforce you to pay for 1 more pax even though the room is big enough for up to 4 pax. The good thing is there are many onsens in the hotel and a very new cafe next to it that sells soft serve ice cream.
1-night trip with friends
Verified Expedia guest review

8/10 Very good

The hotel needs some upgrading works to be done. The bath tub has a severe leakage but their staff takes no immediate action to solve the issue. Dinner is good and breakfast is also decent.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night romance trip
Verified Hotels.com guest review

8/10 Very good

LYE BEE, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice traditional Japanese styled hotel rooms. Rooms were very clean and tidy. Quite spacious as well. Breakfast buffet could be better, not a lot of choices to choose from. Really thankful for all the prompt and efficient transport services that the hotel has provided us to and fro from the station FOC. However, the only problem we faced with this hotel is during the check-in, the staff could not speak in English well and it was hard to understand what they were trying to say. Also, we booked the Quadruple room for 4 people before our trip but we were made to book another room upon arrival because the hotel staff refuses to let 4 people stay in the room although it could fit us, saying it is against their policy. So it this the fault of Expedia for misrepresenting or? I believe the conditions should be stated clearer as well as the name of the room. We understand if there weren't enough beds in the room but it's not the case. But the room settings is for guests to sleep on the floor. Essentially, our efforts to save money were futile and ended up paying 2x the original amt to get another room. The cost of the extra room cost us the same amt as both rooms booked prior to the trip combined.
2-night trip
Verified Expedia guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A wonderful luxurious Japanese hotel
A wonderful hotel with staff who were so willing to help us. We arrived in Aso by train and were not sure how to get to the hotel. Fortunately there is a tourist information desk in the station and the lady there rang the hotel for us and they sent a free shuttle car to take us to the hotel. They provided a free shuttle service to and from the station at various times during our stay. The room was so spacious and typically Japanese. Tea and tea making facilities were provided in the room together with a refrigerator stoked with a jug of iced water. Our futons were laid out for us each evening and cleared during the following morning. Staff at reception spoke English and were very helpful recommending and booking restaurants for us and booking taxis. The breakfasts provided were splendid; a magnificent buffet breakfast with a wide range of Japanese foods including a charcoal grill for fish, a range of salads, breads and croissants, yoghurt and cereals, tea, coffee, miso soup, etc. I wish were staying longer at this hotel it was so good and good value. The area is interesting because of volcanic activity; it is quite a rural small town so don't expect lots of entertainment, however the hotel does have its own onsens (spa baths) which appeal to a lot of the visitors.
Gordon, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Quiet, supermarket and drug store nearby (within 10 minutes walk). Quite good.
Verified Hotels.com guest review

8/10 Very good

traditional onsen lodging
A great hotel with both indoor and outdoor hot spring pools to soak in.
Verified Hotels.com guest review

8/10 Very good

Clean hotel.
Good.
Verified Hotels.com guest review

10/10 Exceptional

Worthwhile hotel
Near Mount Aso with hot spring and hotel accomodation in good condition. Waiters can communicate clearly in English. Both Japanese traditional dinner and Japaneae buffet breakfast are good.
Verified Hotels.com guest review

8/10 Very good

Unexpectedly pleasant stay
The drive to the hotel was a little winding for us, especially arriving as late as we did. However, the staff was amazingly welcoming and very helpful. The hotel was beautiful, from its foyer and garden area to the wonderfully sized rooms. We really enjoyed the tatami room and the amazing views from our room. If you will be in the Aso area, this is a wonderful choice!
Verified Hotels.com guest review

10/10 Exceptional

Very good service, particular the free shuttle between hotel and JR station.
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in aso!
Extremely friendly staff, free breakfast and dinner everyday, and offers a morning shuttle to the train station. We enjoyed our stay.
Verified Hotels.com guest review

2/10 Poor

not the same room type as I expected
I booked a western-Japanese room, but I was informed that I need to pay more when I got there. We have four people travelling in Japan, and we cannot fit in one Japanese room. So we pay for another room. :(
Verified Hotels.com guest review

2/10 Poor

Disappointed with the amount I paid. Room was small, and over priced. Room was poorly maintained.
Verified Hotels.com guest review

6/10 Good

Aso Plaza Hotel
Room is very big and tidy. Food is good too but it seems the hotel need to re-renovate as overall the place is too old now.
Verified Hotels.com guest review

8/10 Very good

いい湯でした。
阿蘇駅まで出迎えの車を出していただきました。新型コロナ対策のために朝食はバイキングではなく個別提供になりましたが、会席素敵な朝食でした。温泉もさらりとしたきれいな湯でした。満足です。
1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

地點不太理想,比較適合自駕遊。 但服務很好,早餐超水準
1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review