Chhatrapati Shivaji International Airport (BOM) - 17 min drive
Mumbai Santacruz Station - 6 min walk
Mumbai Khar Road Station - 15 min walk
Bandra Terminus Station - 26 min walk
Airport pickup service
Restaurants
Yoko Sizzlers Santacruz West - 11 min walk
Sandwizzaa - 11 min walk
Nice Fast Food Corner - 10 min walk
Hotel Vihar Restaurant - 6 min walk
Gopal Krishna Restaurant - 6 min walk
About this property
Golden Swan
Located just 4.4 mi (7.1 km) from the airport, Golden Swan offers pick-up service (available 24 hours). Free perks include cooked-to-order breakfast and WiFi. Also, U.S. Consulate General and Bandra-Worli Sea Link are within a short drive.
At a glance
Hotel size
20 rooms
Arranged over 3 floors
Arriving/Leaving
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travellers who are not citizens of India must present a valid passport and visa.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
Transfers
Airport pickup on request (available 24 hours a day)*
Property amenities
Food and drink
Free cooked-to-order breakfast
24-hour room service
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Accessibility
Lift
Wheelchair-accessible parking
Room amenities
Be entertained
LED television
Home comfort
Ceiling fan
Iron/ironing board (on request)
What to enjoy
Individually decorated
Freshen up
Towels
Stay connected
Free newspapers
Free WiFi
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of INR 200 per room
Policies
Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Golden Swan Mumbai
Hotel Golden Swan
Golden Swan Mumbai
Golden Swan Hotel
Golden Swan Mumbai
Golden Swan Hotel Mumbai
Frequently asked questions
Does Golden Swan offer free cancellation for a full refund?
Yes, Golden Swan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is an airport shuttle service offered by Golden Swan?
Yes, a shuttle from the airport to the hotel is available. The charge is INR 200 per room.
What is there to do at Golden Swan and nearby?
Recommended spots to visit include University of Mumbai (0.9 mi) and Mt. Mary Church (3.3 mi), along with Siddhi Vinayak Temple (4.9 mi) and Sanjay Gandhi National Park (7.8 mi).
What's the area around Golden Swan like?
Golden Swan is in Santacruz, a short 6-minute walk from Mumbai Santacruz Station and 14 minutes' walk from Linking Road.
Golden Swan Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.2/10
Staff & service
6.0/10
Amenities
6.6/10
Property conditions & facilities
Reviews
10/10 Exceptional
2 January 2019
Short shuttle from the airport. Good central location for withdrawing foreign funds and street shopping for gifts and snacks. Very kind and hospitable staff and the made to order breakfast is lovely. Their egg biriyani is REALLY good!
Verified traveller
2-night trip
Verified Orbitz guest review
6/10 Good
27 December 2018
Don't choose this hotel if travelling with family.
Standard rooms are in very bad shape. I booked standard room looking at the photo on website but then I have to change room to executive delux by paying Rs. 823+taxes per night. The blinds of the executive delux room were not working and hence all 4 days we were staying in artificial lights. Breakfast is free but the options are 2 to 3 only and they are same all days.
Hari
Hari, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 August 2018
Sagar
Sagar, 1-night family trip
Verified Hotels.com guest review
6/10 Good
12 February 2018
Georgi
Georgi, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
29 January 2018
Decent 3 Star Hotel.
Decent 3 star hotel.
Staff were friendly and helpful. The hotel was quite clean and the room was large enough for a 4 night stay.
The main problem was the water pressure. My room was on the 3rd floor. There was hardly any water coming out of the fixed shower spout. So, I had to fill the bucket and shower Indian style during my stay. You also need to take your own toilet paper.
The kitchen was closed as work was being done. So, they ordered food from outside. The breakfast was quite nice.
The hotel is about 20 mins from the airport, if there is no traffic. Did not go to the city, so I can't tell you what's involved there.
Check in and check out was a breeze and quite smooth.
Hotels in Mumbai are overpriced, and the Golden Swan is no different. I would stay here again if could get it at a decent rate.
Franclino
Franclino, 4-night trip
Verified Hotels.com guest review
6/10 Good
20 June 2017
Ok, Can Do
Breakfast 1st day was cold, and some component came after eating. 2nd Day ok.
Hot water and pressure pump appears not on always.
Jayaram
Jayaram, 2-night family trip
Verified Hotels.com guest review
6/10 Good
28 March 2017
Noisy
Hotel is good but area is noisy too
Shaileshbhai
Verified Hotels.com guest review
6/10 Good
7 January 2017
Clean Hotel
Checked in around 9 PM and was told that my room was not ready. I got dumped in a smoking room. It stank and I could barely sleep. The female receptionist was most unhelpful and lied about room availability, etc. Fortunately, another receptionist named Ahmed was very helpful and did his best to help. After complaining for 3 days, I was moved into another room on the 3rd Floor. This room was fairly comfy, clean and modern.
Bathroom and toilet was small, but clean and OK. Water pressure was a problem quite often, but used the bucket Indian style when I had to.
Breakfast served in the room. Not sure about the choices, cos I just ate eggs every morning. Had room service deliver lunch once. Food was OK and reasonable.
Also included was a free pickup and drop off service to the airport.
I would stay in the hotel again, cos it was a good experience once the room problems were sorted out.
I would say it was a fairly decent 3 star place .... if one stayed in the modernized 3rd floor rooms.
I was in Room 302.
Franclino
Verified Hotels.com guest review
6/10 Good
10 December 2016
Traditional Indian Hotel
The booking included an airport drop. As we did not need it, we were offered airport pick up, and it was really helpful after our flight from Colombo to Mumbai in mid night.
The staff looked traditional, no smile on face at all. Room was smaller than we expected. Bathroom looked clean but very small, there were no bad smells. Sleep quality was good, no disturbances.
Ok to stay for 1 or 2 night, close to airport and its a plus point.
Verified traveller
Verified Expedia guest review
2/10 Poor
8 August 2016
Goke
Verified Hotels.com guest review
8/10 Very good
1 August 2016
krishna
Verified Hotels.com guest review
8/10 Very good
5 July 2016
Arjun
Verified Hotels.com guest review
6/10 Good
17 February 2016
Clean room, mosquitos, Wifi not working
Santhanakrishnan
Verified Hotels.com guest review
8/10 Very good
8 February 2016
Rohit
Verified Hotels.com guest review
8/10 Very good
25 August 2015
A good airport option
Located at Santa Cruz, this is convenient for the airport and the free shuttle to and from there is very welcome. Proximity to the station is also good for access to south Mumbai. Breakfast served in the room is adequate. Rooms are smallish but quite well maintained and with some attempt at being stylish. Staff are friendly and not judgemental. A good option for passing through.
Craig
Verified Hotels.com guest review
8/10 Very good
9 July 2015
Misleading
Very dated 1970 concrete building but lovely n modern inside, staff were so helpful, go back again.
Neil
Verified Hotels.com guest review
4/10 Fair
7 May 2015
Downgraded room
Hotel overbooked n tried to push me off to some unknown hotel which I refused to accept. Gave me a matchbox sized room with very noisy aircon and wouldn't even go out of his way to buy me a beer for the mess he inflicted on me. Am there again tonight, so see if he meets his promise of the room I actually booked, otherwise it's a serious complaint re misspelling to Hotels.com
Neil
Verified Hotels.com guest review
6/10 Good
4 May 2015
Budget hotel good only for short stay
Food was not good at all. Not recommended for foodies.
Ravi
Verified Hotels.com guest review
10/10 Exceptional
30 October 2014
Best Bang For Your Buck
Stayed in the hotel for a night and it was pleasant. They allowed me to check in at 8 AM instead of 12 PM, which was the best part. I recommend this hotel.
Nisargdutt V
Verified Hotels.com guest review
10/10 Exceptional
27 September 2014
Very Pleasant Stay
Very near to airport and neighborhood is fine as well. At equal distance from most of the places in/around santa cruz
Nisarg
Verified Hotels.com guest review
6/10 Good
5 August 2014
Good hotel but bad location
Hotel is good,but the location is terrible...
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
21 July 2014
Great Hotel
Had a really great experience here. Really nice, professional staff at reception. They went above and beyond helping me get my bus ticket sorted out after I missed my first bus out of there. Super nice, helpful people. I was there as a young, single women, and felt completely safe. Good location, clean, comfortable room, and really fast free WiFi. I will definitely be coming back here.
Jasmine
Verified Hotels.com guest review
10/10 Exceptional
12 July 2014
good overall
Decent n clean.
tina
Verified Hotels.com guest review
6/10 Good
17 June 2014
Wasn't bad
I was there for a short stay. The room looked OK however the walls had their plasters coming out at places. Cleanliness was good and the staff were courteous. The food quality can definitely improve. One thing I didn't like was I had asked them for a wake up call at 5:30 am which the staff totally forgot and almost made me miss my flight.
Roy
Verified Expedia guest review
2/10 Poor
14 June 2014
I won't recommend this to anyone.
Hotel staff was not at all cooperative. They were trying to she'll out money for small small reasons. We had requested them for early checkin to which they had agreed earlier. But later they charged 2000 rs.