This review was submitted before 2018 and has not been verified.
8/10 Very good
24 December 2015
Great location, great staff
First, this was our first time to Salzburg, and we really loved the city. After the first night I was ready to rate this really low due to the fact that a remodeling project was underway right next door, and the noise was terrible. First morning we were awakened at 7:00am to a thunderous chorus of hammering and sawing, literally on the common wall that our bed was on! I later went to the hotel, which is where you check-in, and explained the unacceptable situation to the young lady at desk. I wish I remembered her name, but she was very understanding and apologetic.
Long story short, she personally walked over on her break to talk to the workers doing the remodel, and asked if they would delay starting work in the morning until we were out and about. Never had the problem again. She also was very kind in answering questions and recommending some good local restaurants. The rest of the stay was enjoyable, and the unit was just right for us. Only negative was the fancy wall-mounted espresso maker didn't work. Overall, I give it a 4 out of 5. We'll be back in summertime!