Located just 2.2 mi (3.5 km) from the airport, Best Western Resort Kuta offers a shuttle (available on request). Guests can indulge in massages at the spa, and Asian cuisine is served at Ambrosia, which is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a children's pool are other features.
Languages
English, Indonesian
At a glance
Hotel size
111 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Transfers
Airport shuttle from 8 AM to 10 PM*
Off-site
Free area shuttle
Free shopping centre shuttle
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Dining
Ambrosia – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 100000 for adults and IDR 50000 for children
Airport shuttle service is offered for an extra charge of IDR 100000 per room (one-way)
Renovations and closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for IDR 350000.0 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Resort Kuta
Best Western Kuta
BEST WESTERN Resort Kuta Bali
Best Western Resort Kuta Hotel Kuta
Best Western Resort Kuta Bali
Best Western Resort Kuta Kuta
Best Western Resort Kuta Hotel
Best Western Resort Kuta Hotel Kuta
Best Western Resort Kuta CHSE Certified
Frequently asked questions
Is there a pool at Best Western Resort Kuta?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Best Western Resort Kuta?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Best Western Resort Kuta?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Best Western Resort Kuta?
Yes, an airport shuttle is available from 8 AM to 10 PM on request. The charge is IDR 100000 per room one-way.
What are the check-in and check-out times at Best Western Resort Kuta?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Best Western Resort Kuta and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Best Western Resort Kuta also has spa services and a garden.
Are there restaurants at or near Best Western Resort Kuta?
Yes, Ambrosia offers Asian cuisine.
What's the area around Best Western Resort Kuta like?
Best Western Resort Kuta is in Kartika Plaza, a short 10-minute walk from Waterbom Bali and 13 minutes' walk from Kuta Beach.
Best Western Resort Kuta Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.2/10
Staff & service
4.8/10
Amenities
7.4/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
4/10 Fair
28 September 2024
Run down and not a great area. Only booked to store bags as had a late flight. Glad I didn’t have to sleep there.
Roslyn
Roslyn, 1-night romance trip
Verified Wotif guest review
6/10 Good
15 August 2024
The resort was okay on the outside, but our room was not particularly well maintained;
The doors onto the patio could not be locked at all.
The vanity basin in the bathroom wasn't attached to the vanity top at all at one end.
The grouting around the bath looked like a monkey had done it (albeit a reasonably clever monkey).
The TV had poor reception with interference lines through the picture, despite fruitless efforts by staff to remedy it.
The bed linen didn't fit the bed properly.
There was often a faint smell of sewerage in the bathroom.
The pool was nice, and was kept very clean. However, there were only a few sun loungers available around the pool due to space constraints.
The staff were all very friendly, and we couldn't find fault with them.
We thought that a resort under the Best Western umbrella would have been maintained to a higher standard.
Despite these issues, we still felt that the resort offered average value for money, as breakfast was included in the room rate.
Craig
Craig, 12-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 July 2024
Excellent
Pulling up business after Covid is not easy, but the whole team displayed commitment in doing so. We could tell that from their great customer service and professionalism. Special shout out to the GM Ivan, also Mr. Pande and Ms. Satya who constantly sought for feedback from customers and we’d seen instant changes and improvements during the several day stay. Thank you!
Nathan
Nathan, 5-night business trip
Verified Hotels.com guest review
2/10 Poor
21 December 2023
Property photos are different from what is shown online. There were mosquitoes in the room. Bed sheets were not clean, there were stains on the sofas, etc. Didn’t look into bathroom.
We just checked-in, searched for another hotel and checked-out within an hour.
The staff was polite and courteous thought.
Shahid
Shahid, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
21 November 2023
Natasha
Natasha, 1-night trip
Verified Expedia guest review
8/10 Very good
4 July 2023
Fine for a short layover near airport
This airport is close to airport and cost efficient. It has all the right amenities, but seems alittle “tired”. Clean. Spa was closed.
Kerstin
Kerstin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 January 2023
For the price, staff, room, property - I can't fault this hotel.
Was given a massive room and the staff couldn't have been more friendly or functional. I particularly liked the breakfast and pool area. But for the price this package represents massive value.
Wayne
Verified Expedia guest review
6/10 Good
5 July 2022
No restaurant… No towels in the room… Construction
CRAIG
CRAIG, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 March 2020
Very comfortable stay
Good spot, great staff, very comfortable. Kotobuki restaurant across the street is very good. Three minimarts and ATMs across the street.
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 August 2019
Hotel overall good little things like no safety deposit box in room,phone didnt work,housekeeping taking 2 days to clean spillage up,
Verified traveller
4-night family trip
Verified Expedia guest review
2/10 Poor
13 August 2019
What a disappointing hotel. Staff were less than friendly and helpful. Sheets in 3 or of the 4 rooms were dirty. Bathroom was not cleaned in one bedroom. Was told breakfast was going to cost 75k every morning upon arriving for first breakfast was tired to be charge 10k staff member was argumentative and then food was not restocked on the buffet. Stayed one nbight and left. Would never stay again or recomend this place
Verified traveller
7-night family trip
Verified Wotif guest review
8/10 Very good
16 May 2019
Good place for the value. Not walking distance to anything interesting though.
John David
John David, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
7 January 2019
Comfortable stay.
Had a very pleasant stay at the Best Western Resort in Kuta. Very Helpfull and informative staff as well as a stunning gardener and pool area.
THOMAS
THOMAS, 3-night trip
Verified Hotels.com guest review
8/10 Very good
27 December 2018
Nice hotel with swimming pool, lurge rooms
Yinjie
Yinjie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 November 2018
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
9 November 2017
OK
Good rate for room... good food and nice room condition... execpty never choose room 2119... door has problem locking... was ok till my last 2 days and hotel didn’t have a remedy for me... over all not bad service!!!
daze
daze, 5-night trip
Verified Expedia guest review
8/10 Very good
14 October 2017
Good but the room look bit old and not very clean
Kenny
Kenny, 10-night romance trip
Verified Hotels.com guest review
8/10 Very good
23 May 2017
Ketut Kamajaya
Verified Hotels.com guest review
4/10 Fair
3 April 2017
Really bad experience
Rain water as leaking in the middle of the night. I Asked the reception people to change my room .Initially they said can u adjust for this night and they will change the room.I said no then they give me another room in the third floor no one supported to carry my things it was 5 bags I carry myself. Then I accidentally booked for six days they only cleaned my room once.very bad WiFi I compliant 4 times no response. Pool is good. Breakfast is good. Rest was atrocious. I won't recommend for any one.
Verified traveller
Verified Hotels.com guest review
2/10 Poor
2 January 2017
Horrible experience. Overall my holiday is spoiled because of my stay here. Do not recommend to any even if it's a last options. Hotel receptionist are not friendly, not helpful and rude to customer. Don't be surprised if the receptionist yelled or scream at you. Basically they will not look into your request if you do not ring them more thn 5 or 6 times. They provide dirty towels in room and some room don't even have towels. Upon requesting no one even turn up, unless you are willing to walk to the receptionist. Aircond is not working!! Horrible breakfast! Overall it is nightmare!! Do not get impressed with the pictures posted. You will regret choosing this hotel!!!!!
Nk
Verified Expedia guest review
10/10 Exceptional
29 December 2016
Great
Danial
Verified Hotels.com guest review
8/10 Very good
20 November 2016
Only did 6hr stopover
Staff punctual and friendly esp Pande
Close to Airport handy
Uncle Pete
Verified Wotif guest review
10/10 Exceptional
16 October 2016
Fantastic service from word go!! Hotel was clean and beautiful!! Will definitely stay there again when staying in Kuta!!
Verified traveller
Verified Wotif guest review
8/10 Very good
25 September 2016
Our 5 days experience in the hotel
Friendly and warm staff service and clean room.Breakfast wasnt that delicious. Room was spacious but a pity aircon was not directed directly facing our bed. Which makes our room quite warm.
Aziana
Verified Hotels.com guest review
6/10 Good
21 September 2016
Nice hotel. Very quiet clean traditional Indonesia
Nice hotel clean staff very good pool awesome very quiet off main road so about 15,min walk to main shopping area