When visiting Cipanas, Palace Hotel is a great choice to consider. Guests can indulge in massages at the spa, and Indonesian cuisine is served at Flamboyan Cafe, which is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an outdoor pool and a fitness centre.
Languages
Arabic, English, Indonesian
At a glance
Hotel size
192 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 17
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
2 bars/lounges
Restaurant
Coffee shop
Room service
Snack bar/deli
Travelling with children
Children's pool
Playground
What to do
Archery
Pool table
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness centre
An outdoor pool
Full-service spa
Sauna
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Dining
Flamboyan Cafe – This café specialises in Indonesian cuisine and serves breakfast, lunch and dinner.
Palace Food Court – On-site restaurant. Open selected days.
Lobby Lounge – This lobby lounge only serves light fare.
Cempaka Club – On-site sports bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 150000 for adults and IDR 85000 for children
Airport shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 6:00 PM
Policies
This property accepts credit cards and cash.
Also known as
Palace Hotel Cipanas
Palace Cipanas
Palace Hotel Hotel
Palace Hotel Cipanas
Palace Hotel Hotel Cipanas
Frequently asked questions
Does Palace Hotel offer free cancellation for a full refund?
Yes, Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palace Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 6:00 PM.
Are pets allowed at Palace Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Palace Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Palace Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Palace Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Palace Hotel and nearby?
Have fun during the warmer months with activities such as archery. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Palace Hotel also has 2 bars, a sauna and a fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Palace Hotel?
Yes, Flamboyan Cafe offers Indonesian cuisine.
What's the area around Palace Hotel like?
Palace Hotel is located a short 2-minute walk from Cipanas Presidential Palace.
Palace Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.8/10
Staff & service
10/10
Amenities
7.2/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Good
12 March 2020
Not so good, facilities too old
Tan
Tan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2019
I love this establishment, Nice room, good service and the food is excellent . keep up the good work.
Verified traveller
1-night family trip
Verified Travelocity guest review
10/10 Exceptional
1 August 2019
Excellent services but,
Build.B to street is very noisy, I changed to back garden, however, some guests are using microphones for their games, I suggest stopi using microphones.
Mohammad Hassn
Mohammad Hassn, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
21 April 2019
Family vacation
Overall was good.
Is just had quiet few black ants.
Darwi
Darwi, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
19 August 2018
The property is very big and the site great. But not clean at all. Also, the bed not clean along with the bathroom. The safety box were missing in the room.
Mohammed
Mohammed, 1-night trip
Verified Expedia guest review
8/10 Very good
13 July 2018
Market area hotel
A nice hotel close to the market.
A few fast food restaurants close by.
Tony
Tony, 2-night trip
Verified Orbitz guest review
8/10 Very good
3 August 2017
Reception improvments would make the hotel Outstan
Hotel was nice in general, one if the lady reception gave me a hard time in check in, by trying to give me 1st floor, by saying 3rd floor dont have Air Conditions, took me more than an hour to find suitable room at 3rd floor with A/C. Rest of my 3 nights was fine
Mohammad Hassn
Mohammad Hassn, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
18 June 2017
Good Value
Good value, with clean rooms and ok food
Åne
Åne, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
5 February 2017
nice hotel that has amazing view
The hotel is quite good. the mountain view in the restaurant is amazing. the room is quite good. the staff is awesome. and that wat made our short stay fun
Khalil
Verified Expedia guest review
6/10 Good
22 May 2016
Great price for what is offered.
A last minute booking as driver was too tired to drive on. All rooms tend to be noisy from traffic. We did not have the opportunity to explore much of the hotel as it was an overnight stop. Great breakfast on offer. Comfortable rooms, great staff, very welcoming.
Sheryl
Verified Hotels.com guest review
4/10 Fair
8 July 2023
Thesis
Thesis, 3-night family trip
Verified Hotels.com guest review
6/10 Good
8 July 2023
Thesis
Thesis, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
28 August 2021
TOMOHARU
TOMOHARU, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 August 2018
Liburan yg berkesan
Secara keseluruhan cukup baik, pada awalnya ada perbedaan antara kamar yg dipesan dgn yg tersedia. Kamar luas. Tp segera diperbaiki sesuai dgn permintaan. Sarapan oke dan variatif.
Andry
Andry, 1-night trip
Verified Expedia guest review
6/10 Good
21 August 2018
A little bit pricey
Hotel needs renovation
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
15 August 2018
جيد جدا
جيدجدا
Osamah
Osamah, 10-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 February 2017
Saud
Verified Hotels.com guest review
4/10 Fair
20 November 2016
Hotel lama,interiormya kuno
Saya dapat kamar berisik karena menghadap ke jalan raya ditambah dgn suara musik dari lounge yang tepat berada disamping jendela.
Kamar mandi mengeluarkan bau yang tidak sedap,dan tidak diresponse keluhan saya oleh mereka.
Fakih
Verified Expedia guest review
8/10 Very good
9 April 2016
Verified traveller
Verified Hotels.com guest review
8/10 Very good
24 February 2016
Pallace Hotel Cipanas
Sejuk, Bersih, Nyaman, dan Menginspirasi.. Thanks Pallace Hotel Cipanas ;)