Located in the heart of Bangkok, near Terminal 21 Shopping Mall, Novotel Bangkok Sukhumvit 20 offers a luxurious retreat with an outdoor pool and children's pool. Unwind at the rooftop terrace or enjoy international cuisine at one of two on-site restaurants. With free in-room WiFi, helpful staff, and a roundtrip airport shuttle available for guests' convenience.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Airport transfer
Bar
Pool
Gym
Free parking
Laundry facilities
Main amenities (12)
Daily housekeeping
2 restaurants and 3 bars/lounges
Outdoor pool
Rooftop terrace
Breakfast available
Free children's club
Free area shuttle
24-hour fitness centre
Children's pool
Pool bar
24-hour room service
In-room childcare
For families (6)
Children stay free
Free cots/infant beds
Babysitting (surcharge)
Children's pool
Children's club (free)
Private bathroom
The current price is RM353
RM353
RM415 total
includes taxes & fees
1 Apr - 2 Apr
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Executive Suite, 1 King Bed
Executive Suite, 1 King Bed
Highlights
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
45 sq m
City view
Sleeps 3
1 King Bed
View all photos for Family Suite, 1 King Bed
Family Suite, 1 King Bed
Highlights
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
45 sq m
City view
Sleeps 4
1 King Bed
View all photos for Executive Room, 2 Single Beds (High Floor)
Executive Room, 2 Single Beds (High Floor)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Rainfall showerhead
Bidet
33 sq m
City view
Sleeps 3
2 Single Beds
View all photos for Executive Room, 1 King Bed (High Floor)
Executive Room, 1 King Bed (High Floor)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Rainfall showerhead
Bidet
33 sq m
City view
Sleeps 3
1 King Bed
View all photos for Superior Room, 1 King Bed, City View
Superior Room, 1 King Bed, City View
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Rainfall showerhead
Bidet
30 sq m
City view
Sleeps 3
1 King Bed
View all photos for Superior Room, 2 Single Beds, City View
Superior Room, 2 Single Beds, City View
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
30 sq m
City view
Sleeps 3
2 Single Beds
View all photos for Deluxe Room, 1 King Bed, City View
Suvarnabhumi International Airport (BKK) - 36 min drive
Bangkok Makkasan Station - 5 min drive
Bangkok Khlong Tan Station - 5 min drive
Asok Railway Station - 30 min walk
Asok BTS Station - 9 min walk
Sukhumvit Station - 12 min walk
Phrom Phong BTS Station - 14 min walk
Free local area shuttle
Airport shuttle (surcharge)
Restaurants
Novotel Food Exchange - 1 min walk
ท่งหลี - 1 min walk
Novotel Executive Sky Lounge - 1 min walk
Cheer's Bar & Grill - 8 min walk
Som's bar and restaurant - 8 min walk
About this property
Novotel Bangkok Sukhumvit 20
Placing you within a 15-minute walk of Terminal 21 Shopping Mall, Novotel Bangkok Sukhumvit 20 features a rooftop terrace and a free kids' club. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Food Exchange, one of 2 restaurants, which serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious hotel include 3 bars/lounges, a poolside bar and a 24-hour fitness centre. The helpful staff and overall property condition get great marks from fellow travellers. The property is only a short walk to public transportation: Asok BTS Station is 9 minutes and Sukhumvit Station is 12 minutes.
Languages
Chinese (Mandarin), English, German, Indonesian, Japanese, Korean, Thai
At a glance
Hotel size
244 rooms
Arranged over 25 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Free children's club
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Free secured, covered on-site self-parking
Free secured, covered on-site valet parking
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Free area shuttle within 800 metres
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
3 bars/lounges
Poolside bar
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Free local shuttle
Childcare in room (surcharge)
Children's games
Toys
Working away
14 meeting rooms
Conference space (6889 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Built in 2015
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness centre
An outdoor pool
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Outdoor furniture
Art Deco architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Room amenities
Be entertained
42-inch LCD TV
Satellite TV channels
Films for purchase
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Dining
Food Exchange – This buffet restaurant specialises in international cuisine and serves breakfast and lunch.
Gourmet Bar – This bar specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Sky on 20 – This rooftop bar only serves dinner. Happy hour is offered. Open daily.
Pool Bar – This bar specialises in international cuisine and is located by the pool. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 530 for adults and THB 265 for children
Airport shuttle service is offered for an extra charge of THB 1600 per vehicle (one-way. Maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for THB 1530.0 per night
Parking
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Bangkok Sukhumvit 20 opening April 2016 Hotel
Novotel 20 opening April 2016 Hotel
Novotel Bangkok Sukhumvit 20 opening April 2016
Novotel 20 opening April 2016
Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
Novotel 20 Opening June 2016 Hotel
Novotel Bangkok Sukhumvit 20 Opening June 2016
Novotel 20 Opening June 2016
Novotel Bangkok Sukhumvit 20 Hotel
Novotel Bangkok Sukhumvit 20 Hotel
Novotel 20 Hotel
Novotel 20
Novotel Bangkok Sukhumvit 20 (Opening June 2016)
Novotel Bangkok Sukhumvit 20 Bangkok
Novotel Bangkok Sukhumvit 20 Hotel Bangkok
Novotel Bangkok Sukhumvit 20 SHA Extra Plus
Frequently asked questions
Does Novotel Bangkok Sukhumvit 20 offer free cancellation for a full refund?
Yes, Novotel Bangkok Sukhumvit 20 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Bangkok Sukhumvit 20?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Novotel Bangkok Sukhumvit 20?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Bangkok Sukhumvit 20?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Novotel Bangkok Sukhumvit 20?
Yes, an airport shuttle is available. The charge is THB 1600 per vehicle one-way.
What are the check-in and check-out times at Novotel Bangkok Sukhumvit 20?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Novotel Bangkok Sukhumvit 20 and nearby?
Novotel Bangkok Sukhumvit 20 has 3 bars and an outdoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near Novotel Bangkok Sukhumvit 20?
Yes, there are 2 on-site restaurants, featuring international cuisine, pool views and poolside dining.
What's the area around Novotel Bangkok Sukhumvit 20 like?
Novotel Bangkok Sukhumvit 20 is in Sukhumvit, a short 9-minute walk from Asok BTS Station and 11 minutes' walk from Terminal 21 Shopping Mall.
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Novotel Bangkok Sukhumvit 20 Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
22 February 2025
Lovely hotel
I always stay at this hotel, when im in Bangkok.
It never lets me down
Staff are friendly,room spacious, bed comfortable.
There are enough bars and food places nearby.
I will return later this year
phillip
phillip, 3-night trip
8/10 Very good
30 December 2024
Great stay
Great stay
Paid for a upgrade to lounge access, imo worth the money
Clean and new hotel
Friendly staff
Good location
Nice pool
Michael
Michael, 2-night trip
10/10 Exceptional
2 February 2025
Great location .. nice roof top bar
Very convenience .. food every where as soon as you step out the hotel . Easy transportation .. great location but far from the airport
Nita
Nita, 1-night trip
10/10 Exceptional
27 November 2024
Nice stay, would stay again
Leanne
Leanne, 3-night trip
10/10 Exceptional
18 November 2024
Great staff beautiful hotel
Jeevan
Jeevan, 8-night trip
10/10 Exceptional
10 October 2024
Great Stay!
Martha
Martha, 4-night trip
8/10 Very good
18 December 2024
Overall good stay!
Good stay, but felt sink was not cleaned properly
Breakfast was great!
Nina
Nina, 2-night trip
10/10 Exceptional
7 October 2024
Great Stay!
Gregory
Gregory, 4-night trip
10/10 Exceptional
12 November 2024
Good hotel.
Charles
Charles, 4-night trip
10/10 Exceptional
10 October 2024
Modern and nice Hotel in great Location.
Veronika
Veronika, 1-night trip
8/10 Very good
18 November 2024
Best hotel in Bangkok
Another stay at my favorite hotel in Bangkok.
Easy to find and plenty of food choices and bars around the area
Will stay again
phillip
phillip, 2-night trip
8/10 Very good
9 September 2024
Great family hotel. Enjoyed our stay
rikki
rikki, 7-night trip
6/10 Good
28 January 2025
Terrible elevators
Most of my stay was waiting for the elevator or being in it
alon
alon, 3-night trip
10/10 Exceptional
21 November 2024
Convenient and friendly staff
Yuen Lam
Yuen Lam, 4-night trip
10/10 Exceptional
2 November 2024
Staff nice and helpful.
Wai Chung
Wai Chung, 2-night trip
10/10 Exceptional
30 January 2025
Highly recommend
Loved the hotel. Service was generally great. Comfortable room. Pretty good breakfast. Really nice pool area with tolerable music and partial shade.
Only slight issues were: Food at the pool wasn’t that good and service was slow, also a bit expensive. This didn’t matter to us much because we didn’t eat at the hotel otherwise. Also, although they were very kind to offer a to-go breakfast for our early checkout, unfortunately it wasn’t very good.
Verified traveller
3-night trip
10/10 Exceptional
26 November 2024
It was great
Nadia
Nadia, 5-night trip
10/10 Exceptional
4 December 2024
Great value for money
Very good value for money. The hotel staff were helpful and friendly. Good location but beware traffic in this general area isn’t the best but we had a good time and left enough time to get to where we needed to with taxis
Sam
Sam, 3-night trip
10/10 Exceptional
18 October 2024
The service, and the staff members weee wonderful
Deonte
Deonte, 5-night trip
10/10 Exceptional
19 October 2024
The property is very well kept and the room was good sized. Everybody on the staff was nice and helpful.
Martin
Martin, 3-night trip
10/10 Exceptional
29 October 2024
Nice hotel good location
Only downside was food selection as I was half board for my 2 day stay no choice
Keith
Keith, 2-night trip
10/10 Exceptional
18 November 2024
Clean. Comfy. 10/10!
KOR
KOR, 1-night trip
10/10 Exceptional
6 September 2024
Excellent staff, clean and tidy and a short walk to Sukhumvit.
Well priced and nice roof bar
rikki
rikki, 3-night trip
8/10 Very good
3 September 2024
Amazing staff and well appointed hotel for the price. Starting to show its age a little but perfect for the one night I need during transit.
Haydn
Haydn, 1-night trip
10/10 Exceptional
23 August 2024
Soi 20stay
Lovely stay, helpful staff, excellent breakfast, comfortable room. It is in a splendid location, quiet but near transport and all you need whatever you are looking for.