Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/19.9 km
Airport shuttle (surcharge)
Restaurants
Naos - 14 min walk
Illy Cafe - 14 min walk
Hadar - 15 min walk
Crisol - 12 min walk
Capella - 14 min walk
About this property
Royal Service at Paradisus La Perla All Inclusive - Adults Only
At Royal Service at Paradisus La Perla All Inclusive - Adults Only, you can hit the beach to play volleyball or sip a drink at the beach bar, plus you'll only be a five-minute drive from Quinta Avenida. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. La Palapa, one of 14 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 4 swim-up bars, a health club and a fitness centre.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Land activities
Fitness facilities
Lessons/classes/games
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga
Entertainment
On-site entertainment and activities
On-site live performances
Languages
English, Spanish
At a glance
Hotel size
120 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Transfers
Airport shuttle*
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–11 AM
14 restaurants
16 bars/lounges
4 swim-up bars
Beach bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
What to do
On the beach
Pilates classes
Yoga classes
Beach volleyball
Kayaking
Snorkelling
Shopping
Ecotours nearby
Golfing nearby
Working away
Business centre
Meeting rooms
Conference centre (25000 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach towels
Pool loungers
Pool umbrellas
Facilities
Built in 2011
ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
Health club
Adjacent to a golf course
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Reception hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
IPod docking station
DVD player
40-inch flat-screen TV
Cable TV channels
Films for purchase
Home comfort
Air conditioning
Free stocked minibar
Dressing gowns
Iron/ironing board
Sleep well
Pillow menu
Premium bedding
Free rollaway/extra bed
What to enjoy
Furnished balcony/patio
Freshen up
Private bathroom
Jetted
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Yhi Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
La Palapa – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Bana – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Fuego – This restaurant specialises in Latin American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Vento – This restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
The Grill – Overlooking the garden, this restaurant specialises in Argentinean cuisine and serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 1.96 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late checkout can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Royal Service Paradisus Perla All Inclusive Playa del Carmen
Royal Service Paradisus Perla All Inclusive
Royal Service Paradisus Perla Playa del Carmen
Royal Service Paradisus Perla All Inclusive Hotel
Royal Service at Paradisus La Perla All Inclusive Adults Only
Frequently asked questions
Does Royal Service at Paradisus La Perla All Inclusive - Adults Only offer free cancellation for a full refund?
Yes, Royal Service at Paradisus La Perla All Inclusive - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Royal Service at Paradisus La Perla All Inclusive - Adults Only?
Yes, there's an outdoor pool.
Are pets allowed at Royal Service at Paradisus La Perla All Inclusive - Adults Only?
Sorry, pets aren't allowed.
Is parking offered on site at Royal Service at Paradisus La Perla All Inclusive - Adults Only?
Yes, there's free self parking.
Is an airport shuttle service offered by Royal Service at Paradisus La Perla All Inclusive - Adults Only?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Royal Service at Paradisus La Perla All Inclusive - Adults Only?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Royal Service at Paradisus La Perla All Inclusive - Adults Only?
No, this property doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.
What is there to do at Royal Service at Paradisus La Perla All Inclusive - Adults Only and nearby?
Have fun with on-site activities such as kayaking, snorkelling and volleyball. Additional recreation on-site includes Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Royal Service at Paradisus La Perla All Inclusive - Adults Only also has 4 swim-up bars and a sauna, as well as a health club and a garden.
Are there restaurants at or near Royal Service at Paradisus La Perla All Inclusive - Adults Only?
Yes, there are 14 on-site restaurants, featuring international cuisine and garden views.
Does Royal Service at Paradisus La Perla All Inclusive - Adults Only have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Royal Service at Paradisus La Perla All Inclusive - Adults Only have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Royal Service at Paradisus La Perla All Inclusive - Adults Only like?
Royal Service at Paradisus La Perla All Inclusive - Adults Only is a short 17-minute walk from Mamitas Beach and 6 minutes' walk from Punta Esmeralda Beach.
Royal Service at Paradisus La Perla All Inclusive - Adults Only Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
Reviews
10/10 Exceptional
17 March 2020
We have been to several high end all inclusives and the food was really inedible.
The food was wonderful here.
The staff were exceptional. The grounds are impeccable. Always being cleaned and highly maintained. We will definitely go back!!
Verified traveller
5-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 March 2020
Staff was incredibly friendly and helpful especially our butler, Erasmo.
Verified traveller
3-night romance trip
Verified Expedia guest review
8/10 Very good
12 February 2020
Verified traveller
7-night trip
Verified Expedia guest review
8/10 Very good
11 November 2019
Es lo que se espera de un todo incluido. No más ni menos. Las instalaciones ya están un poquito viejas peor bien mantenidas! El servicio de los restaurantes es muy malo, aunque la comida muy buena. La discoteca esta hecha 100% para gringos, el dj es muy muy malo y el reggeaton mas actualizado que tienen es gasolina (2005 o más viejo) pero en general se puede pasar un buen momento
Si van a ir a este hotel vale muchisimo la pena pagar el Royal Service!! Para poder acceder a los buenos restaurantes y servicios
Verified traveller
5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
8 November 2019
Overall, this was a great all-inclusive experience for couple in mid-40s celebrating 20th wedding anniversary. Our kids are grown up and were not with us.
Restaurants were the best of any all-inclusive resort we have been to, probably 7 or 8 now in total. The service was excellent as we have come to expect in Mexico.
Beach was really nice and clean. However, conditions for playing in the water and swimming were not ideal because of significant areas of shallow rocky bottom.
Also, although it was a plus for us, I would note that there was limited night time activity. The Red Lounge, which stays open till 2am, was not particularly nice.
Verified traveller
7-night romance trip
Verified Expedia guest review
8/10 Very good
6 November 2019
Excellent service, amenities, perfect for a relaxing getaway.
Pablo
Pablo, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
31 October 2019
Everything was absolutely amazing! All the restaurant selections were terrific and delicious. Lounge/bar areas very nice. Staff from checkin to check out was top notch! There was nothing that I went without.
Salina
Salina, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
14 September 2019
Great place. Food is fantastic and all the employees go out of their way to get you what you need.
Verified traveller
4-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 July 2019
Verified traveller
6-night trip
Verified Expedia guest review
10/10 Exceptional
19 June 2019
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
17 June 2019
I know it's not their fault because they were constantly trying to clean the beach but there was a lot of seaweed that sometimes smelled. No complaints about anything else
Verified traveller
4-night family trip
Verified Expedia guest review
10/10 Exceptional
3 June 2019
Verified traveller
7-night trip
Verified Expedia guest review
10/10 Exceptional
12 May 2019
Verified traveller
7-night trip
Verified Expedia guest review
8/10 Very good
19 April 2019
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
8 April 2019
The service was good.Unfortunately a lot of seaweed at beach
Verified traveller
4-night family trip
Verified Travelocity guest review
10/10 Exceptional
7 April 2019
Great service, pool areas and entertainment. Especially enjoyed our butler, or personal concierge, Hector. Jorge, the pool bartender, provided excellent service.
Verified traveller
4-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 January 2019
Place is great - and the royal service check in was seamless. I never had a problem. The people are so nice! You definitely want to try Mole, Fuego - best food by far. The other restaurants were great but those two took the cake. Also
La Palapa only for royal service guests is AMAZING!!!
Verified traveller
7-night trip
Verified Orbitz guest review
10/10 Exceptional
18 January 2019
Beautiful property and amenities in the rooms. Rooms were clean with little to no issues. Wish there was a little more entertainment around the pools and in the evenings around the property.
Brandon
Brandon, 5-night romance trip
Verified Expedia guest review
6/10 Good
3 January 2019
The beach is not good, no activities at night. the restaurants do not have variety of meals. It is certainly difficult to stay more than 3 night.
Verified traveller
4-night trip
Verified Orbitz guest review
10/10 Exceptional
13 December 2018
The service and food is first class, many choices of restaurants so you can eat someplace different every night. super clean everywhere. The use of pools and water gardens along with modern designs, from the rooms to common areas is so well done. Second time here.
If you are looking for lots of night entertainment, this is pretty simple stuff, very low key.
Verified traveller
7-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 October 2018
Verified traveller
5-night trip
Verified Expedia guest review
10/10 Exceptional
20 September 2018
This is our first time in this hotel and we love it, The service is very good
very professional, the food is good, we love the spa, we had a very good time, we will be back
CarlosCastedo
CarlosCastedo, 8-night trip
Verified Expedia guest review
10/10 Exceptional
20 September 2018
We love this hotel, this is our fifth time here, the hotel is very comfortable, the service in all places is very good, the food, the entertainment.
TomasDeQuesada
TomasDeQuesada, 12-night trip
Verified Expedia guest review
10/10 Exceptional
13 September 2018
I will be back next year, i love this place
I recommend it