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Royal Service at Paradisus La Perla All Inclusive - Adults Only

5.0 star property
Adults-only beachfront property with spa, near Playa del Carmen Main Beach

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Photo gallery for Royal Service at Paradisus La Perla All Inclusive - Adults Only

Outdoor pool, pool umbrellas, pool loungers
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Exterior
On the beach, white sand, beach towels, snorkelling
16 bars/lounges, 4 swim-up bars, beach bar
Located on the beach in Playa del Carmen, Royal Service at Paradisus La Perla All Inclusive - Adults Only offers a tranquil retreat with a private beach, outdoor pool, and 14 restaurants. Enjoy water activities like kayaking or snorkeling, then unwind with international cuisine and drinks at one of 16 bars/lounges.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Non-smoking
  • Free breakfast
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 14 restaurants and 16 bars/lounges
  • 4 swim-up bars
  • Full-service spa
  • Outdoor pool
  • Health club
  • Sauna
  • Beach towels
  • Beach bar
  • 24-hour room service
  • Room service

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
  • Furnished balcony

Room options

View all photos for Royal Service Luxury Junior Suite Swim Up

Premium bedding, free minibar, in-room safe, desk

Royal Service Luxury Junior Suite Swim Up

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 53 sq m
  • Sleeps 3

View all photos for Junior Suite (Royal Service Paradisus)

Premium bedding, free minibar, in-room safe, desk

Junior Suite (Royal Service Paradisus)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 53 sq m
  • Sleeps 3

View all photos for Royal Service 1 Bedroom Swim Up

Premium bedding, free minibar, in-room safe, desk

Royal Service 1 Bedroom Swim Up

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
Separate bedroom
  • 60 sq m
  • Sleeps 3

View all photos for Suite, 1 Bedroom, Concierge Service

Premium bedding, free minibar, in-room safe, desk

Suite, 1 Bedroom, Concierge Service

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
Separate bedroom
  • 60 sq m
  • Sleeps 3

View all photos for Royal Service 1 Bedroom Master Suite

Premium bedding, free minibar, in-room safe, desk

Royal Service 1 Bedroom Master Suite

Highlights

Furnished balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • 83 sq m
  • Sleeps 3

View all photos for Royal Service 1 Bedroom Master Swim Up

Premium bedding, free minibar, in-room safe, desk

Royal Service 1 Bedroom Master Swim Up

Highlights

Furnished balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • 83 sq m
  • Sleeps 3

Similar properties

Lobby

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, (1007)
The price is RM2,179
RM2,656 total
includes taxes & fees
4 Mar - 5 Mar
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive
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About the area

Map
Playa del Carmen

What's nearby

  • Punta Esmeralda Beach - 6 min walk
  • Mamitas Beach - 17 min walk
  • Quinta Avenida - 3 min drive
  • Playa del Carmen Maritime Terminal - 6 min drive
  • Playa del Carmen Main Beach - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive
  • Tulum Intl. Airport (TQO) - 101 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/19.9 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Naos - ‬14 min walk
  • ‪Illy Cafe - ‬14 min walk
  • ‪Hadar - ‬15 min walk
  • ‪Crisol - ‬12 min walk
  • ‪Capella - ‬14 min walk

About this property

Royal Service at Paradisus La Perla All Inclusive - Adults Only

At Royal Service at Paradisus La Perla All Inclusive - Adults Only, you can hit the beach to play volleyball or sip a drink at the beach bar, plus you'll only be a five-minute drive from Quinta Avenida. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. La Palapa, one of 14 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 4 swim-up bars, a health club and a fitness centre.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–11 AM
  • 14 restaurants
  • 16 bars/lounges
  • 4 swim-up bars
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Snorkelling
  • Shopping
  • Ecotours nearby
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (25000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Health club
  • Adjacent to a golf course
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 40-inch flat-screen TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Yhi Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Palapa – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Bana – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Fuego – This restaurant specialises in Latin American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Vento – This restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
The Grill – Overlooking the garden, this restaurant specialises in Argentinean cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.74 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Royal Service Paradisus Perla All Inclusive Playa del Carmen
Royal Service Paradisus Perla All Inclusive
Royal Service Paradisus Perla Playa del Carmen
Royal Service Paradisus Perla All Inclusive Hotel
Royal Service at Paradisus La Perla All Inclusive Adults Only

Frequently asked questions

Does Royal Service at Paradisus La Perla All Inclusive - Adults Only offer free cancellation for a full refund?

Yes, Royal Service at Paradisus La Perla All Inclusive - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Royal Service at Paradisus La Perla All Inclusive - Adults Only?

Yes, there's an outdoor pool.

Are pets allowed at Royal Service at Paradisus La Perla All Inclusive - Adults Only?

Sorry, pets aren't allowed.

Is parking offered on site at Royal Service at Paradisus La Perla All Inclusive - Adults Only?

Yes, there's free self parking.

Is an airport shuttle service offered by Royal Service at Paradisus La Perla All Inclusive - Adults Only?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Royal Service at Paradisus La Perla All Inclusive - Adults Only?

Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Royal Service at Paradisus La Perla All Inclusive - Adults Only?

No, this property doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.

What is there to do at Royal Service at Paradisus La Perla All Inclusive - Adults Only and nearby?

Have fun with on-site activities such as kayaking, snorkelling and volleyball. Additional recreation on-site includes Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Royal Service at Paradisus La Perla All Inclusive - Adults Only also has 4 swim-up bars and a sauna, as well as a health club and a garden.

Are there restaurants at or near Royal Service at Paradisus La Perla All Inclusive - Adults Only?

Yes, there are 14 on-site restaurants, featuring international cuisine and garden views.

Does Royal Service at Paradisus La Perla All Inclusive - Adults Only have rooms with private hot tubs?

Yes, each room has a jetted bath.

Does Royal Service at Paradisus La Perla All Inclusive - Adults Only have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Royal Service at Paradisus La Perla All Inclusive - Adults Only like?

Royal Service at Paradisus La Perla All Inclusive - Adults Only is a short 17-minute walk from Mamitas Beach and 6 minutes' walk from Punta Esmeralda Beach.

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Royal Service at Paradisus La Perla All Inclusive - Adults Only Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

We have been to several high end all inclusives and the food was really inedible. The food was wonderful here. The staff were exceptional. The grounds are impeccable. Always being cleaned and highly maintained. We will definitely go back!!
5-night trip

10/10 Exceptional

Staff was incredibly friendly and helpful especially our butler, Erasmo.
3-night trip

8/10 Very good

7-night trip

8/10 Very good

Mi esposa y yo era la segunda vez que visitábamos el Hotel y para esta ocasión decidimos hacerlo en el ROYAL SERVICE pues buscábamos un poco mas de Comodidad, cuidados y atención mas especial por parte del personal (mas exclusividad) pero la verdad no la sentimos y considero de verdad que el Dinero de mas que pagamos por el servicio en el Royal service no se compadece ni se diferencia en nada el servicio que recibimos la primera vez cuando estuvimos en el Paradisus la Perla (en la ubicación General por llamarla así). sufrimos varios inconvenientes durante nuestra estancia y la respuesta del personal siempre era algo evasiva y en algunos casos hasta culparnos directamente a nosotros por lo que nos sucedía (absurdamente ilógico cuando de atención al cliente se trata). Las frases "No se puede" o "no es posible" estan a la orden del dia dentro del Royal Service incluso para una situacion tan elemental como la de solicitar nos permitieran guardar el Brasalete que te colocan durante la estancia y decir rotundamente que NO, cuando incluso la primera vez que estuvimos en el otro servicio no tuvimos ningun problema. Los restaurantes y la comida en general Excelente, la calidad de los licores es muy buena y esto salva en gran parte la experiencia dentro del hotel. No recomendamos el Restaurante OLIO. de todos los visitados fue el unico que no nos gusto. BANA (japonesa) y FUEGO (peruano) Las mejores opciones para Comer.
7-night trip

10/10 Exceptional

Creo que pueden ser más ecológicos .................
5-night trip

8/10 Very good

Es lo que se espera de un todo incluido. No más ni menos. Las instalaciones ya están un poquito viejas peor bien mantenidas! El servicio de los restaurantes es muy malo, aunque la comida muy buena. La discoteca esta hecha 100% para gringos, el dj es muy muy malo y el reggeaton mas actualizado que tienen es gasolina (2005 o más viejo) pero en general se puede pasar un buen momento Si van a ir a este hotel vale muchisimo la pena pagar el Royal Service!! Para poder acceder a los buenos restaurantes y servicios
5-night trip

10/10 Exceptional

Overall, this was a great all-inclusive experience for couple in mid-40s celebrating 20th wedding anniversary. Our kids are grown up and were not with us. Restaurants were the best of any all-inclusive resort we have been to, probably 7 or 8 now in total. The service was excellent as we have come to expect in Mexico. Beach was really nice and clean. However, conditions for playing in the water and swimming were not ideal because of significant areas of shallow rocky bottom. Also, although it was a plus for us, I would note that there was limited night time activity. The Red Lounge, which stays open till 2am, was not particularly nice.
7-night trip

8/10 Very good

Excellent service, amenities, perfect for a relaxing getaway.
Pablo, 5-night trip

10/10 Exceptional

Everything was absolutely amazing! All the restaurant selections were terrific and delicious. Lounge/bar areas very nice. Staff from checkin to check out was top notch! There was nothing that I went without.
Salina, 4-night trip

10/10 Exceptional

Great place. Food is fantastic and all the employees go out of their way to get you what you need.
4-night trip

10/10 Exceptional

6-night trip

10/10 Exceptional

3-night trip

8/10 Very good

I know it's not their fault because they were constantly trying to clean the beach but there was a lot of seaweed that sometimes smelled. No complaints about anything else
4-night trip

10/10 Exceptional

7-night trip

10/10 Exceptional

7-night trip

8/10 Very good

4-night trip

10/10 Exceptional

The service was good.Unfortunately a lot of seaweed at beach
4-night trip

10/10 Exceptional

Great service, pool areas and entertainment. Especially enjoyed our butler, or personal concierge, Hector. Jorge, the pool bartender, provided excellent service.
4-night trip

10/10 Exceptional

Place is great - and the royal service check in was seamless. I never had a problem. The people are so nice! You definitely want to try Mole, Fuego - best food by far. The other restaurants were great but those two took the cake. Also La Palapa only for royal service guests is AMAZING!!!
7-night trip

10/10 Exceptional

Beautiful property and amenities in the rooms. Rooms were clean with little to no issues. Wish there was a little more entertainment around the pools and in the evenings around the property.
Brandon, 5-night trip

6/10 Good

The beach is not good, no activities at night. the restaurants do not have variety of meals. It is certainly difficult to stay more than 3 night.
4-night trip

10/10 Exceptional

5-night trip

10/10 Exceptional

The service and food is first class, many choices of restaurants so you can eat someplace different every night. super clean everywhere. The use of pools and water gardens along with modern designs, from the rooms to common areas is so well done. Second time here. If you are looking for lots of night entertainment, this is pretty simple stuff, very low key.
7-night trip

10/10 Exceptional

Todo era magnífico muy atentos el personal muy amables me encantó tanto q regresare
Cecylira, 9-night trip

10/10 Exceptional

Excelente lugar
El mejor hotel en playa del carmen, todo fue excelente
3-night trip