The Shells Resort & Spa Phu Quoc

5.0 star property
Phu Quoc beachfront resort with spa, outdoor pool

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Photo gallery for The Shells Resort & Spa Phu Quoc

Minibar, in-room safe, individually furnished, desk
Living area
Private beach, sun-loungers, beach umbrellas, beach towels
Lobby
View from room
Escape to The Shells Resort & Spa Phu Quoc, where beachfront bliss meets luxury. Treat yourself to a rejuvenating spa treatment or simply relax by the outdoor pool with sun loungers and umbrellas. Free in-room WiFi, car rentals on site, and helpful staff make this resort an ideal getaway.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Non-smoking
  • Laundry facilities
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurants
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Room service

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Separate bath and shower
  • Garden
  • Terrace
The current price is RM358
RM406 total
includes taxes & fees
25 Nov - 26 Nov

Why we love this property

Dreamy beach getaway
Discover this resort on a private sandy beach. Kayak along the shore, then relax under beach umbrellas with loungers and towels nearby.
Spa sanctuary
This resort's spa offers aromatherapy, hot stone massages, and body treatments daily. Couples enjoy shared rooms. A steam room and garden enhance the escape.
Seaside luxury views
Dine at the ocean-view restaurant or poolside eatery at this luxury resort. Stroll through gardens with curated decor steps from a private beach.

Room options

Available filters for rooms
Showing 11 of 11 rooms

Premium Room, Ocean View

7.4 out of 10
Good
(8 reviews)

Highlights

Balcony or patio
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - single
Separate bath and shower
Private bathroom
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Luxury Suite, Ocean View

Highlights

Balcony or patio
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Separate bath and shower
  • 123 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Luxury Villa, Garden View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Garden
Balcony or patio
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bath and shower
Private bathroom
  • 80 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View

Highlights

Balcony or patio
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bath and shower
Private bathroom
Rainfall showerhead
  • 135 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Luxury Villa, Poolside

Highlights

Garden
Balcony or patio
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Separate bath and shower
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Suite with Ocean View

  • Sleeps 4

Luxury Villa with Garden View

  • Sleeps 2

Luxury Suite Ocean View

  • Sleeps 2

Luxury Villa With Poolside

  • Sleeps 2

Premium Deluxe Room with Ocean View

  • Sleeps 2

Spa Inclusive Luxury Villa Garden

  • Sleeps 2

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About the area

Map
Ganh Gio Beach, Duong Dong Town, Phu Quoc, An Giang

What's nearby

  • Dinh Ba Thuy-Long Thanh-Mau - 6 min drive - 4.2 km
  • Phu Quoc Night Market - 7 min drive - 4.6 km
  • Sung Hung Pagoda - 7 min drive - 4.6 km
  • San Van Dong Duong Dong Stadium - 7 min drive - 4.6 km
  • Long Beach Center - 10 min drive - 7.6 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 30 min drive
  • Free airport shuttle

Restaurants

  • ‪Restaurant Halal Phú Quốc - ‬5 min drive
  • ‪Tin Tin Restaurant - ‬6 min drive
  • ‪Flow Restaurant @The Shells Resort & Spa - ‬1 min walk
  • ‪Cassia Pool Bar - ‬7 min drive
  • ‪quan cay bang - ‬6 min drive

About this property

The Shells Resort & Spa Phu Quoc

The Shells Resort & Spa Phu Quoc offers a private beach where you can enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 10-minute drive of Phu Quoc Night Market. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and aromatherapy. Offering a beachfront location, FLOW Restaurant serves breakfast, lunch and dinner. Other highlights at this luxurious resort include a free airport shuttle, a steam room and a terrace. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 134 units
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • On-site parking is limited
DONE

Transfers

    • Free airport shuttle from 8:00 AM to 6:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • On a private beach
  • Kayaking

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Free cot/infant bed

What to enjoy

  • Balcony or patio
  • Individually furnished

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 10 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

FLOW Restaurant – This beachfront restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 for adults and USD 11 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 38.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

Also known as

Shells Resort Phu Quoc
Shells Resort
Shells Phu Quoc
The Shells & Phu Quoc Phu Quoc
The Shells Resort Spa Phu Quoc
The Shells Resort & Spa Phu Quoc Resort
The Shells Resort & Spa Phu Quoc Phu Quoc
The Shells Resort & Spa Phu Quoc Resort Phu Quoc

Frequently asked questions

Does The Shells Resort & Spa Phu Quoc offer free cancellation for a full refund?

Yes, The Shells Resort & Spa Phu Quoc does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Shells Resort & Spa Phu Quoc?

Yes, there's an outdoor pool.

Are pets allowed at The Shells Resort & Spa Phu Quoc?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Shells Resort & Spa Phu Quoc?

Yes, there's free self and valet parking. Parking spaces may be limited.

Is an airport shuttle service offered by The Shells Resort & Spa Phu Quoc?

Yes, a free airport shuttle is available from 8:00 AM to 6:00 PM on request.

What are the check-in and check-out times at The Shells Resort & Spa Phu Quoc?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at The Shells Resort & Spa Phu Quoc?

No, this resort doesn't have a casino, but Corona Casino (21-min drive) is nearby.

What is there to do at The Shells Resort & Spa Phu Quoc and nearby?

Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Shells Resort & Spa Phu Quoc also has a private beach and a steam room, as well as a garden.

Are there restaurants at or near The Shells Resort & Spa Phu Quoc?

Yes, FLOW Restaurant offers beachfront dining and garden views.

Does The Shells Resort & Spa Phu Quoc have any outdoor private spaces?

Yes, every room features a balcony or patio.

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The Shells Resort & Spa Phu Quoc Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Beach
Food
Bar
View
Location
Flights
Transportation
Biking

What guests liked

  • The private beach was very nice to swim or kayak in and was conveniently located near the pool. (9 reviews)
  • The pool was large, nice to use, and had swim-up bars, with private beach access nearby. (5 reviews)
  • Breakfast offered many options and was good, with some guests even mentioning it was delicious. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Breakfast excellent, lunch and dinner reduced offers, maybe due to season. Poolbar closed
Conrad, 2-night trip

8/10 Very good

Very spacious, quiet environment.
Lai, 7-night trip

8/10 Very good

I enjoyed the silence and the very big room. But the Hotel needs some Renovation. The staff was very friendly.
Martin, 15-night trip

8/10 Very good

Very nice

Beautiful location, fabulous breakfast . Room floors had a lot of live and dead bugs and hair . No lock for sliding glass doors but being on the second floor it was probably safe.
Lex E, 2-night trip

8/10 Very good

The hotel was beautiful and in a wonderful location. It was very quiet. We stayed in one of the rooms by the beach and the view was spectacular, especially of the sunsets each day. Service was a bit slow in the restaurant but breakfast was self serve and well stocked. Would highly recommend this hotel
Ashleigh, 7-night trip

10/10 Exceptional

Great, would come back and stay here again!

Absolutely amazing, would come back and stay again - the staff are friendly, bedrooms super spacious and comfortable, and the setting is just unreal!
Laura, 4-night trip

10/10 Exceptional

This place is very peaceful and relaxing. Spacious rooms and very friendly staff.
Sonata, 4-night trip

10/10 Exceptional

It was great experience
SHASHANK, 4-night trip

10/10 Exceptional

Too far from town
Anh, 2-night trip

8/10 Very good

It was really nice to have a swimming pool and beach right in front of me, and the coffee at breakfast was really delicious. Please tell me the name of the coffee. The room we stayed in was a little old, but the other rooms seemed to be remodeling in sequence. If I go again, I will stay again.
JONGHEE, 3-night trip

10/10 Exceptional

Nice hotel and a very pleasant stay. Overall great customer services. Staff are very nice and accommodating. Also good location with a private beach.
Jennifer, 4-night trip

4/10 Fair

The room was old, dirty and smell the location is inconvenient and not safe to walk around at night time.It not a 5 star resort .it only 2 star I am definitely not going to come back
Jennifer, 2-night trip

8/10 Very good

Great place to stay for relaxation if yoh cab overlook the imperfections as it needs a comestics
Johnny Chinh, 4-night trip

8/10 Very good

The transportations and the friendly staffs.
bunvath, 3-night trip

10/10 Exceptional

Loved our stay, minus the food.
jenny, 3-night trip

8/10 Very good

My villa room was huge & looked comfy! However, my blanket was discovered dirty and towels on the third day were also soiled. Property is dated and furnishings are old. Aircon in the Flow Restaurant was not working during my entire stay. Don't expect top-notch service from the staff; if they ever greet you a "Good morning" or "Hello", that's the best they can do. Property is about 15-20 mins ride away from the town area, and it's not possible to walk out to the main road. Only 1 restaurant is available for lunch & dinner, and food options are limited. Breakfast spread is considered normal. Fortunately, it's still affordable to get a ride to town and night market area. It's a good resort away from the hustle and bustle of life cos their villa room is big, the property is huge with lots of greenery and they have their own private beach, though next time, I would just stay for 2 nights only.
Sok Yee, 3-night trip

8/10 Very good

It s a very nice hotel; however, it is getting a bit old. The rooms are extra comfortable and it is very quiet. We were at the hotel not the villas. The view is spectacular specially to watch the sunsets. The cleanliness could be improved and the towels provided could be less harsh. The set up is also very nice except for the beach; it is very small and you can’t take a walk. The food is good but can be improved. All the staff were very nice. I still recommend that place. We slept like babies!
Danielle, 7-night trip

10/10 Exceptional

It was quiet after a hectic time in the cities. Staff were veey attentive
Laura, 4-night trip

10/10 Exceptional

The property was well maintained even though tourism is still a bit down from covid. The views of the water and sunsets are beautiful and the pool and lounge area were clean and modern.
Matthew, 2-night trip

8/10 Very good

The beach
TINA, 2-night trip

6/10 Good

Old facility. Its a natural thing but I saw the bird popping and showering in the pool.
??, 1-night trip

10/10 Exceptional

The staff were incredibly friendly and polite, which certainly made the experience at The Shells more enjoyable. The food and the bar had very good and tasty options. Stayed for two nights, and didn’t feel the need to go anywhere outside the property. It definitely met our high expectations.
Truc, 2-night trip

6/10 Good

The property is dated and need much renovation.
Dat, 3-night trip

8/10 Very good

During my vacation with my wife, everything there were good. I satisfied with their kindness and convinience in many things.
YOUNGJE, 3-night trip

2/10 Poor

Not a five star hotel or resort. Grounds and villas need maintenance. Room was not up to standard of cleanliness for 5 star and price. Grout was black/moldy/exposed. Poor nighttime lighting. Hard accessibility to local scene. Limited staff.
Yen-nhi Michelle, 2-night trip