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Montcalm Marble Arch Townhouse

3.0 star property
City centre hotel within walking distance of Marble Arch

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Photo gallery for Montcalm Marble Arch Townhouse

Lobby
Coffee/tea maker
Shower, free toiletries, hair dryer, bathrobes
Minibar, in-room safe, soundproofing, iron/ironing board
Property amenity
In the heart of London, Montcalm Marble Arch Townhouse offers a convenient retreat. Stay connected with in-room WiFi and enjoy the helpful staff's attentive service.

Reviews

6.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Parking available
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Minibar
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Triple Room

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Bathrobes
Free bottled water
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Club Double Room

Minibar, in-room safe, soundproofing, iron/ironing board

Club Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Bathrobes
Free bottled water
Minibar
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Bathrobes
Free bottled water
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Shower, free toiletries, hair dryer, bathrobes

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Bathrobes
Free bottled water
Minibar
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior

The Cumberland, London

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 782 reviews
The price is RM674
RM809 total
includes taxes & fees
9 Mar - 10 Mar
The Cumberland, London
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About the area

Map
41 Great Cumberland Place, London, England, W1H 7LG

What's nearby

  • Marble Arch - 3 min walk
  • Hyde Park - 5 min walk
  • Oxford Street - 13 min walk
  • Buckingham Palace - 5 min drive
  • Piccadilly Circus - 6 min drive

Getting around

  • London (LCY-London City) - 23 min drive
  • Heathrow Airport (LHR) - 48 min drive
  • London (LTN-Luton) - 65 min drive
  • London (STN-Stansted) - 81 min drive
  • London (SEN-Southend) - 93 min drive
  • Gatwick Airport (LGW) - 94 min drive
  • Marylebone Station - 12 min walk
  • London Paddington Station - 17 min walk
  • London (QQP-Paddington Train Station) - 19 min walk
  • Marble Arch Underground Station - 3 min walk
  • Bond Street Underground Station - 11 min walk
  • Bond Street (Elizabeth Line) Station - 11 min walk

Restaurants

  • ‪Gail's Artisan Bakery - ‬3 min walk
  • ‪Feya - ‬3 min walk
  • ‪Daisy Green Food - ‬2 min walk
  • ‪Patisserie Valerie - ‬2 min walk
  • ‪Spaghetti House - ‬2 min walk

About this property

Montcalm Marble Arch Townhouse

Montcalm Marble Arch Townhouse offers a fantastic location, putting you a short five-minute walk from Marble Arch and Hyde Park. You'll have free perks such as WiFi and wired Internet. Also, Oxford Street and Bond Street are within a 15-minute walk. Fellow travellers like the helpful staff. Public transportation is only a short walk: Marble Arch Underground Station is 3 minutes and Bond Street Underground Station is 11 minutes.

Languages

English, Hindi, Italian, Portuguese

At a glance

DONE

Hotel size

    • 15 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • LCD television
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Renovations and closures

The property will be renovating from 19 August 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Also known as

Shaftesbury Marble Arch Suites Hotel London
Shaftesbury Marble Arch Suites Hotel
Shaftesbury Marble Arch Suites London
Shaftesbury Marble Arch Suites
Shaftesbury ble Arch Suites
The Marble Arch Suites
Montcalm Marble Arch London
Montcalm Marble Arch Townhouse Hotel
Montcalm Marble Arch Townhouse London
Montcalm Marble Arch Townhouse Hotel London

Frequently asked questions

Does Montcalm Marble Arch Townhouse offer free cancellation for a full refund?

Yes, Montcalm Marble Arch Townhouse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Montcalm Marble Arch Townhouse?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Montcalm Marble Arch Townhouse?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.

What's the area around Montcalm Marble Arch Townhouse like?

Montcalm Marble Arch Townhouse is in London City Centre, a short 3-minute walk from Marble Arch Underground Station and 3 minutes' walk from Marble Arch.

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Montcalm Marble Arch Townhouse Reviews

Reviews

6.8

Good

7.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice
Very nice place quite helpful in front desk
Farouq, 2-night trip

10/10 Exceptional

Excellent
We really enjoyed our stay at this very convenient hotel. Our room was just perfect for me and my daughter for the week in London for a nursing g conference and some pleasure afterwards. The staff were very friendly and accommodating. So pleased with the cleanliness and the hotel smells so good. The location is close to a lot of bus stops and underground trains to explore the city. Would love to come back and stay here for next time!
MariaFatima, 7-night trip

10/10 Exceptional

Nice hotel
Billy, 1-night trip

6/10 Good

Location is ideal.
Zain-Ul-Abideen, 3-night trip

6/10 Good

Decent stay, great location, especially uncomfortable pillows, good service
2-night trip

10/10 Exceptional

Hotel is superb for concerts at Hyde Park and other sightseeing locations. Plenty of restaurants, cafés to choose from and 18 minutes walk to Paddington train station if flying from Heathrow Airport.
Mary, 1-night trip

8/10 Very good

Good and walkable.
Pleasant stay. Walkable.
Bahjat S, 2-night trip

2/10 Poor

Over priced, dirty, no lift, no help with luggage, no mini bar, room far from deluxe, tired, dated and unpleasant. Bed was ok, breakfast in a different building was of a a good standard. Can’t recommend.
Paul, 1-night trip

8/10 Very good

Hotel under refurbishment
We stayed here for a work assignment in Mayfair. We initially booked the hotel but on arrival the hotel was being renovated and we were directed to a neighbouring property which comprised many suites. Our main issues were there were a lot of stairs and no lifts. The annexe also didn’t have a bar or restaurant. However, the price was fair, the area excellent and overall a good stay.
Dawn, 4-night trip

10/10 Exceptional

Clean & comfortable room, only thing missing was that towels were not provided in our room
Joanne, 1-night trip

4/10 Fair

No lift Narrow staircase False advertising No indication of rooms below ground Breakfast in a different location one block away WOULD AVOID
morris, 3-night trip

8/10 Very good

Good for stay near Oxford Street
Everything fine, except the breakfast. Options were vry less. Staff was courteous. But suites had some infrastructure issues.
Naveen, 1-night trip

2/10 Poor

Staff/ cleaning people take our things
Staff/ cleaning people take our things and will not give it back. Be aware
Connie, 3-night trip

8/10 Very good

Massive potential
Could be lovely. Some great design in the room just a few things need fixing. There is a potential mini kitchen but without cutlery or crockery it is a bit frustrating. Staff lovely, room clean and bed very comfortable
Linda, 1-night trip

10/10 Exceptional

Two blocks from Oxford Street and yet so calm. Didn't hear a sound at night. Our room had a good size bathroom fully equipped. The bedroom had sink, microwave, safe, and refreshments. The electricity went out late the day we arrived,but we didn't need them until the next morning and they were there first thing. Excellent service! They stored our luggage because we arrived hours before check-in and after shopping we came to our room and they had brought our luggage there. Same for departure, they stored our luggage. Will definitely recomend this hotel for others and we will hopefully come back in the future! Thank you for the service! Loved the staff! Ingunn Engeland
Ingunn, 2-night trip

6/10 Good

Staff was ok Room had just a hint of cigarettes USB ports were broken Tiny bathroom Refrigerator didn’t work
Mark, 3-night trip

6/10 Good

It's in a good location for Oxford Street,but it's not a good hotel.The wi-fi only allows 1 device access,the air conditioning is poor,the windows are not double glazed,the bathrooms are tiny
Mark, 1-night trip

2/10 Poor

Single room very very small. Air conditioning made a lot of noise asp had to turn off to sleep. Outside the window was external air conditioning unit which went off every 10mins which was also noisy. Complained to reception and was told nothing they could do. They did move me the second night which wasn’t much better
Karl, 2-night trip

6/10 Good

My room was very nice, apparently a deluxe room I somehow got upgraded to. Very spacious and comfortable. On the other hand, my collegue (who booked directly through the website) had a bad experience. They apparently lost or overbooked his reservation, and then he ended up in a small, damp, noisy basement room.

4/10 Fair

Avoid
Room in the basement. Terrible smell of mold. Window view terrible, airco sound at the level of diessel engine. Size of the room was a joke.
Marek, 1-night trip

8/10 Very good

Great hotel, badly advertised parking
The overall hotel was great l, room was good and clean however a big part of this was “parking available” on the site only to be told that there was no onsite parking and that the only parking was on the street for 4hrs only. This was a massive inconvenience having to find alternative parking and at an additional cost that I wasn’t expecting to be paying
Jason, 1-night trip

4/10 Fair

The hotel is really nice in a great location. The room is spacious & clean. The reception staff were helpful when we stayed there. However..... i left a dress in the wardrobe, i emailed them twice & had no response. I called 5 times & each time was told they would ask housekeeping & call me back. They never did!! I can only assume that housekeeping stole my dress. I would think twice about booking
Tracey, 1-night trip

4/10 Fair

Complete Rip-off
Complete rip off. Unprofessional staff. Moved my booking to another hotel of the group without explanation. The room was tiny, old and dirty. There was Mold on the bathroom walls. They wouldnt gice drinking water until asked everyday. The list is long. The only thing good about the place was its location.
Meet, 3-night trip

6/10 Good

Central/convenient - but tired
Good value for a central location and the reception ladies were cheerful, even though they were dealing with an antiquated system and the tiniest desk space. Bedrooms were tired but the bed was comfortable. However, the air-con in my room was so noisy (old) that I had to turn it off in the middle of the night. The small shower room was not as clean as I would have hoped and the extractor fan rattled deafeningly. There was also a crazily bright green security/sensor light on the ceiling, so the room was far too lit-up during the night, rather defeating the point of the blackout curtains.
Tessa, 1-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Ridiculous service - Double Booked me!!! - then an
I turned up with a confirmed booking - paid for in advance. The reason I had booked this hotel was because my work colleagues were staying here so we could get some work done and share cabs etc. When I tried to check in they had over booked and did not have a room for me. The ended up having to send me to another hotel - I paid a substantial amount for a room in the same hotel as my colleagues - no refund - no discount just moved me to another location - what a joke - I could have booked a room elsewhere in London myself. The point was that I was meant to be tying there for convenience. It became anything but - I will never stay here again.