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Andreas Tulum Hotel

3.0 star property
Hotel with restaurant, near Tulum Mayan Ruins

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Photo gallery for Andreas Tulum Hotel

Property entrance
View from property
Sun deck
In-room safe, desk, free WiFi
Room amenity
Tulum's tranquil surroundings meet modern comfort at Andreas Tulum Hotel. Savor breakfast, lunch, or dinner at Andrea's restaurant and enjoy a manager's reception in the evenings. With free WiFi, bicycle rentals to explore nearby Tulum National Park and Mayan Ruins are just steps away.

Reviews

6.0 out of 10
Good

Popular amenities

  • Bar
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Free use of bicycles
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Cable TV service

Room options

View all photos for Superior Room, Balcony

In-room safe, desk, free WiFi

Superior Room, Balcony

Highlights

Balcony
Air conditioning
LED TV
Ceiling fan
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor

In-room safe, desk, free WiFi

Standard Room, 2 Double Beds, Ground Floor

Highlights

Patio
Air conditioning
LED TV
Ceiling fan
Private bathroom
Cable channels
In-room safe
Located on the ground floor
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Av. Ruinas de Tulum, #24, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 3 min walk - 0.3 km
  • Tulum Mayan Ruins - 7 min walk - 0.7 km
  • Playa Ruinas - 15 min walk - 1.3 km
  • Las Palmas Public Beach - 15 min drive - 6.7 km
  • Playa Paraiso - 18 min drive - 7.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 51 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 86 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬15 min walk
  • ‪Mulut Jach Ki - ‬2 min walk
  • ‪Templo Dios del Viento - ‬9 min walk
  • ‪La Fiesta Mexicana - ‬5 min walk
  • ‪Starbucks - ‬2 min drive

About this property

Andreas Tulum Hotel

Andreas Tulum Hotel offers a great location, putting you within a short 10-minute walk of Tulum National Park and Tulum Mayan Ruins. For a bite to eat, guests can visit Andrea´s, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and free bike rentals are other highlights.

Languages

Spanish
VISIBILITY

At a glance

Hotel size

    • 16 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 9 PM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 6 per cent for credit card payments
    • The front desk is open daily from 7 AM - 9 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property
    • No alcohol allowed on site
    • No stag or hen parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scuba-diving nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Free bike hire

Facilities

  • 1 building/tower
  • Built in 1999
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

Andrea´s – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Cash deposit: MXN 800.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 120 to 180 per person
  • Airport shuttle service is offered for an extra charge of MXN 2500 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge of MXN 300 (subject to availability)
  • Late checkout can be arranged for an extra charge of MXN 300 (subject to availability)
  • Credit card charges are subject to an extra charge of 6 per cent

Parking

  • RV/bus/lorry parking is available for an extra charge
  • Parking height restrictions apply

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Long-term renters welcome.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Andreas Tulum Hotel
Andreas Tulum
Andreas Tulum Hotel Hotel
Andreas Tulum Hotel Tulum
Andreas Tulum Hotel Hotel Tulum

Frequently asked questions

Does Andreas Tulum Hotel offer free cancellation for a full refund?

Yes, Andreas Tulum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Andreas Tulum Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Andreas Tulum Hotel?

Yes, there's free self parking. Parking spaces may be limited. Motorhome/coach/lorry parking is available.

Is an airport shuttle service offered by Andreas Tulum Hotel?

Yes, an airport shuttle is available. The charge is MXN 2500 per vehicle one-way.

What are the check-in and check-out times at Andreas Tulum Hotel?

Check-in start time: 3 PM; check-in end time: 9 PM. There's a charge of MXN 300 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 300 (subject to availability). Express check-in and check-out are available.

What is there to do at Andreas Tulum Hotel and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Andreas Tulum Hotel also has a garden.

Are there restaurants at or near Andreas Tulum Hotel?

Yes, Andrea´s offers international cuisine.

What's the area around Andreas Tulum Hotel like?

Andreas Tulum Hotel is a short 7-minute walk from Tulum Mayan Ruins and 3 minutes' walk from Tulum National Park.

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Andreas Tulum Hotel Reviews

Reviews

6.0

Good

6.8/10

Cleanliness

6.2/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The place is old but very clean and next to the Tulum Ruins, They have a restaurant/ bar and mini store.They also have bikes that you can use during your stay
Marysol, 2-night trip

10/10 Exceptional

all good. no issues. checked in after 10pm. staff was accommodating…
john, 2-night trip

10/10 Exceptional

1-night trip

2/10 Poor

Pésima atención de la Gerente del hotel. De servicio NO TIENEN NADA
2-night trip

10/10 Exceptional

Muy buena ubicacion y el diseño del lugar. Llegas facil a cualquier lado
1-night trip

8/10 Very good

Cuando vine la primera ves la recepcionista me dio un precio mayor al que ofrecían en innternet, pero una perdona ajena al hotel me indicó que si hago la reservación en línea era más económico.
1-night trip

2/10 Poor

1-night trip

8/10 Very good

Todo bien.
Bien, realmente estuve de paso, llegue, dormí y al otro día seguí viaje.
Ruben, 1-night trip

10/10 Exceptional

Hidden gem
Lollo, 1-night trip

2/10 Poor

Positif: très près des ruines de Tulum. Négatif: travaux de construction et cafard dans la chambre.
Stefy, 1-night trip

8/10 Very good

Perfekt läge
Bra läge. Några minuters promenad till Mayatempel och strand. Trevlig och hjälpsam personal. Spanska att föredra, knagglig engelska men det funkar. Nära busshållplats. Kaffe ingår. Frukost finns att köpa, snacks, dricka också. Bättre att bo här än i Tulum stad. Att åka dit för att äta på kvällen kostar ca 20-25 pesos.
Anna, 1-night trip

8/10 Very good

Bra läge
Bra hotellrum till bra pris. Nära busstationen. Vi ankom med buss från Playa del Carmen och hade 2 min promenad till hotellet. Gott kaffe ingick. Sitt i skugga under tak eller inte. Lite liv och trafik på gatan utanför men inget som störde oss. Möjlighet att köpa smg, snacks, dryck och annat. Daglig städning. Nya handdukar varje dag. Trevlig promenad till stranden, på vägen dit möte med leguan och andra ödlor, fåglar. Långsam promenad tar en kvart. Mayatempel 10 min bort. Trevlig personal.
Anna, 2-night trip

2/10 Poor

2-night trip

2/10 Poor

Really poor hotel that does not honour booking
Worst experience. Booked two nights at a discount given online by hotels.com and after arriving at the hotel. They did not want to honour the deal and cancelled my booking. However, it was not reflected on my booking that it was cancelled. Called booking.com and they did not offer help. Sent me back to the same hotel expecting me to pay the original high price. Lady at the counter was super unhelpful and gave no assistance. Very very poor
Tyan, 2-night trip

4/10 Fair

Es verdad que está justo en la entrada de las ruinas, llegamos 1:30pm y no nos aceptaron hasta las 3pm que es el check in, así lo dice en la reservación, pero generalmente en otros lugares hasta te guardan las maletas y ahí ni el intento hicieron, cuando hice el registro, me dieron habitación de PB cuando yo había reservado y pagado en piso superior y con balcón, pudimos prescindir de eso, me quisieron volver a cobrar lo que ya había pagado vía web, no había agua caliente y el clima estaba muy frío para soportar el agua helada, la caja del wc no se llenaba pues la llave de paso estaba cerrada y rota, con la mano no se podía abrir, mucho ruido por la noche para poder descansar a gusto. Que bueno que solo reservé por una noche.
Rolex, 1-night trip

8/10 Very good

유적지 바로 앞에 위치해 좋습니다.
Hyung Su, 1-night trip

2/10 Poor

Probably the worst hotel I have ever stayed at. Beds uncomfortable. No holder for toilet paper. Large step up and down to get into bathroom. Unattractive room. Expedia rated it as a 3. I would rate it a .3. The toilet wouldn’t flush. It is across the street from ruins and the staff was fine. But would definitely not recommend it.
1-night trip

8/10 Very good

1-night trip

6/10 Good

Muy practico para estar en las ruinas de la Riviera
Salvador, 1-night trip

10/10 Exceptional

Excelente estadia
El Hotel en general es bonito, pero la habitación esta lindisima, la cama super comoda, las almohadas de lujo, solo el detalle de la regadera que no salia bien el agua, ya que era un pequeño chorrito pero todo lo demas excelente, el personal amable y atento. lo recomiendo ampliamente, mas porque esta en la entrada a la Z.A. de Tulum
laura, 1-night trip

4/10 Fair

Tenia entendido que ya estaba pagado me aparecio un descuento de esa cantidad en mi tarjeta y en el hotel me dijeron que tenia qur volver a pagar. Yo maque antes preguntando
Elvira, 1-night trip

6/10 Good

El hotel deja mucho que desear, aun que ofrecen el servicio de agua caliente y fría, no es verdad, el servicio de regaderas pésimo, el servicio de restaurante muy caro, es increíble los precios, pague $180.00 por tres refrescos y unas papas grandes, la comida muy cara y termine mejor esperar a comer mas tarde, si así se tiene en mente promover el turismo local, mejor que ni lo hagan.
Lorena, 3-night trip

2/10 Poor

Hotel sucio
Hotel sucio y con mal servicio,
Rafa, 1-night trip

6/10 Good

Andreas Tulum June 2018
We have stayed at Andrea's three times before this trip, so you know we have had good experiences in the past. This trip was a little worse than normal. We had no hot water, and almost no water pressure, for the four days we were there. We like to ride our bikes to the beach early in the morning (around 8 a.m.) but on this trip we had to turn our keys in to the desk every night between 7 and 9 p.m. so employees could ride them home from work. They often did not return to work the next morning until after 9 a.m. so no early rides to the beach. There were approximately 15 bicycles parked at the bike racks but there we no keys for most of them, or they were broke down with flat tires or something else. For the time we were there only two bikes were operating and available to use. Wi-Fi was a bit weak in the room but we have Mexico coverage on our own plan so just used our phone as a Personal Hotspot. But as always, the coffee was great, food was OK, and the location is about as good as it gets for us.
4-night trip

6/10 Good

bien ubicado
La ubicación buena para una noche nadamas porque hay muchos moscos y la habitación es muy pequeña, buen precio.
RODOLFO, 1-night trip