Sangay Spa Hotel is a tranquil retreat with an on-site spa, where guests can indulge in massages and hydrotherapy. Unwind by the garden or poolside bar, enjoy free breakfast buffet and activities like racquetball/squash at this family-friendly hotel.
Plaza Isidro Ayora 100, Baños de Agua Santa, Tungurahua
What's nearby
Termas de la Virgen - 1 min walk
Church of the Virgin of the Holy Water - 6 min walk
Sebastian Acosta Park - 6 min walk
Banos Central Market - 7 min walk
The Tree House - 25 min drive
Getting around
Quito (UIO-Mariscal Sucre Intl.) - 170 min drive
Ambato Station - 49 min drive
Restaurants
Papardelle - 6 min walk
Cafe Good - 5 min walk
Juan Valdez - 7 min walk
KFC - 6 min walk
Mocambo Rock And Roll - 8 min walk
About this property
Sangay Spa Hotel
When visiting Baños de Agua Santa, Sangay Spa Hotel is a great choice to consider. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, hydrotherapy or reflexology. Other highlights include an outdoor pool, a poolside bar and a 24-hour health club. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
66 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's pool
Playground
What to do
Racquetball/squash
Pool table
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Library
24-hour health club
An outdoor pool
Arcade/games room
Full-service spa
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Outdoor furniture
Accessibility
Wheelchair-accessible parking
20 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Assistive listening devices in meeting rooms
Wheelchair-accessible spa
Wheelchair-accessible pool
Front entrance ramp
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
36-inch Smart TV
Cable TV channels
Sleep well
Bed sheets provided
Freshen up
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Spa
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Dining
On-site venue – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 10 per pet, per night
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
Sangay Spa Hotel Banos
Sangay Spa Hotel
Sangay Spa Banos
Sangay Spa
Sangay Hotel Banos
Sangay Spa Hotel Hotel
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa
Frequently asked questions
Does Sangay Spa Hotel offer free cancellation for a full refund?
Yes, Sangay Spa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sangay Spa Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sangay Spa Hotel?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of USD 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Sangay Spa Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Sangay Spa Hotel?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Sangay Spa Hotel and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sangay Spa Hotel also has a 24-hour health club and a sauna, as well as an arcade and a garden.
Are there restaurants at or near Sangay Spa Hotel?
Yes, there's an on-site restaurant.
What's the area around Sangay Spa Hotel like?
Sangay Spa Hotel is a short 6-minute walk from Church of the Virgin of the Holy Water and 6 minutes' walk from Sebastian Acosta Park.
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Sangay Spa Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
25 October 2024
Great staff and beautiful hotel
David
David, 1-night trip
10/10 Exceptional
25 November 2024
Beautiful place
jorge
10/10 Exceptional
19 September 2024
Great place with a good location.
Jeffrey
Jeffrey, 1-night trip
10/10 Exceptional
16 August 2024
Great place and location.
Sierra
Sierra, 2-night trip
10/10 Exceptional
13 October 2024
The staff was very kind, food was excellent, they even let me use the parking lot after i check out.
marco
marco, 2-night trip
10/10 Exceptional
30 September 2024
Love the hotel clean and has a nice view of the cascade
Maricelle
Maricelle, 1-night trip
10/10 Exceptional
7 November 2024
Facilities were outstanding and staff very friendly and helpful. I love the convenience of being close to the Termas.
Patricia
Patricia, 4-night trip
10/10 Exceptional
23 October 2024
Great staff and great hotel to stay at. Close to everything
David
David, 1-night trip
10/10 Exceptional
16 September 2024
The staff was wonderful! The breakfast was great and the food at the restaurant amazing!
Alba
Alba, 3-night trip
10/10 Exceptional
22 July 2024
Great service by the front desk and staff
George
George, 1-night trip
10/10 Exceptional
9 August 2024
Family friendly property.
George
George, 1-night trip
10/10 Exceptional
24 August 2024
Quiet and clean room. Best breakfast with a nice view
RAQUEL
RAQUEL, 1-night trip
10/10 Exceptional
13 August 2024
Nice vacation place for the family
The cabaña was spacious and clean with two king-sized beds, perfect for the family. The service was excellent and the staff very accommodating. The breakfast was great and the amenities nice, although hours were reduced for cleaning.
Verified traveller
1-night trip
10/10 Exceptional
10 June 2024
Awesome place, great service
Erika
Erika, 1-night trip
10/10 Exceptional
23 September 2024
Beautiful
Imad
Imad, 1-night trip
10/10 Exceptional
21 July 2024
Great experience
Great experience. Very nice staff and the hotel was very modern with a view of the waterfall. Really loved my stay with my family.
Alejandro
Alejandro, 2-night trip
10/10 Exceptional
28 August 2024
Really enjoyed our time here, we had a cabin and it was perfect for our family of four, all the amenities were great. My husband and I used to come here when we were kids it was an amazing experience to bring our children with us. Thank you!
Delia
Delia, 2-night trip
10/10 Exceptional
14 August 2024
I really enjoyed my stay at this hotel. Breakfast was great. The spa therapies were amazing. The location is unbeatable, but whether I didn’t enjoy the most is the super friendly and helpful staff. I will definitely come back.
Maria
Maria, 1-night trip
10/10 Exceptional
13 December 2022
Very good hotel.
Vladimir
Vladimir, 10-night trip
10/10 Exceptional
19 July 2024
I love it. Excelent service , great location, beautiful view.
Marcos
Marcos, 3-night trip
4/10 Fair
22 October 2024
Shower didn't work properly, breakfast was poor, room was very small and had nasty smell, the area around the hotel was good
Oleg
Oleg, 1-night trip
10/10 Exceptional
13 August 2024
Get away lovers
We love our stay in Sangay SPA Hotel. Eerything was really good.
My bridge love everything especially the food.
FERNANDO
FERNANDO, 2-night trip
10/10 Exceptional
12 July 2024
Highly Recommended
I recently stayed at the Sangay Spa Hotel in Baños and had a fantastic experience. The hotel is comfortable and clean, offering a stunning view of the falls. The staff were incredibly friendly and accommodating, making our stay even more enjoyable. Highly recommend!
Diana
Diana, 1-night trip
10/10 Exceptional
9 March 2023
Friendly staff. Great location
Estela
Estela, 1-night trip
10/10 Exceptional
1 September 2022
I totally enjoyed my time at the Sangay Spa hotel, next time i visit Banos there is no other hotel I would stay at than the Sangay Spa Hotel