Calle Huascar s/n Mz.E Lote 3-6, Sol de Sacsayhuaman, Caylloma, Coporaque, Arequipa, 4150
What's nearby
Astronomical Observatory - 9 min walk - 0.8 km
Chivay Arena - 10 min walk - 0.9 km
Thermal Baths of La Calera - 6 min drive - 3.6 km
San Antonio Pre-Inca Ruins - 9 min drive - 7.1 km
Uyu Uyu - 13 min drive - 10.4 km
Getting around
Arequipa (AQP-Rodriguez Ballon Intl.) - 49.2 miles/79.2 km
Restaurants
El Remanso Del Colca - 3 min drive
Puye - 14 min drive
Urinsaya Buffet - 12 min walk
Restaurant Ruristico Cusi Runa - 13 min walk
Wititi Restaurant - 5 min drive
About this property
Hotel Pozo del Cielo
Enjoy your visit to Coporaque with a stay at Hotel Pozo del Cielo. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other features include a terrace and a garden.
Languages
English, Spanish
At a glance
Hotel size
38 rooms
Arriving/Leaving
Check-in time starts at 2:00 PM
Minimum check-in age – 18
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 5 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 5 AM–8:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
Meeting rooms
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Luggage storage
Porter/bellhop
Facilities
Garden
Terrace
Television in common areas
Traditional architecture
Accessibility
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Sleep well
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
Children & extra beds
Rollaway beds are available for an additional charge
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20498578617
Also known as
Hotel Pozo Cielo Chivay
Hotel Pozo Cielo
Pozo Cielo Chivay
Pozo Cielo
Hotel Pozo del Cielo Hotel
Hotel Pozo del Cielo Coporaque
Hotel Pozo del Cielo Hotel Coporaque
Frequently asked questions
Does Hotel Pozo del Cielo offer free cancellation for a full refund?
Yes, Hotel Pozo del Cielo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Pozo del Cielo?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Pozo del Cielo?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Pozo del Cielo?
You can check in starting at 2:00 PM. Check-out time is 10:00 AM.
What is there to do at Hotel Pozo del Cielo and nearby?
Hotel Pozo del Cielo has a garden.
Are there restaurants at or near Hotel Pozo del Cielo?
Yes, there's an on-site restaurant.
What's the area around Hotel Pozo del Cielo like?
Hotel Pozo del Cielo is a short 9-minute walk from Astronomical Observatory and 10 minutes' walk from Chivay Arena.
Hotel Pozo del Cielo Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
7.2/10
Staff & service
7.8/10
Property conditions & facilities
Reviews
10/10 Exceptional
8 September 2018
Good location, amazing staff.
Very friendly staff, made us feel like a family.
Close to Chivay main square, nice retreat.
Salim
Salim, 1-night trip
Verified Expedia guest review
8/10 Very good
23 July 2018
Beautiful facilities!
Check-in was difficult as the two there were not fluent in English. I had booked a room with a view but had to look at two other rooms before we settled in without a room with the view I had asked for. The staff were very helpful and brought us hot water for tea plus free bottled water for us was already in the room. It was very cold that night and the following morning but again the staff came to our rescue and showed us how to use the wall heater. The meal at the restaurant was delicious and the right serving size. The gardens within the hotel area were gorgeous and well kept up. The beds are only full but we sure enjoyed having a washcloth for our shower; the first in our two weeks already in Peru!
Carole
Carole, 1-night trip
Verified Expedia guest review
2/10 Poor
25 March 2018
Pozo From Hell
Got to the hotel after traveling all day. They had no record of my reservation even though I had a confirmed reservation number from Expedia.. after talking with a few people, the issue was resolved.
On checkout, i was told they did not accept Mastercard, only Visa even though I had used my Master cad to reserve the room. They asked for cash, which I refused to guve them. They wanted me ti go to an ATM and take out a cash advance to pay for the room. I refused to do that. My son endedd up using his Visa card and we left never to return again!!
J
J, 1-night trip
Verified Expedia guest review
8/10 Very good
9 May 2017
Very nice hotel
I believe it would be the best hotel and Chiva and honestly speaking I'm not disapoint with the hotel as every is great including staff, environment, room's condition, breakfast and anything else but one point is water is not hot.
I believe that would be the problem of whole Chiva and actually hot water is available at the early time but it's getting cold at night time
Verified traveller
Verified Expedia guest review
8/10 Very good
28 November 2016
Verified traveller
Verified Hotels.com guest review
6/10 Good
8 April 2018
Hotel caro pelo que oferece
A cidade é muito simples com poucas opções de hotéis. Com isso escolhemos o Pozo. O hotel fica afastados do centro, uma caminhada de 1km mais ou menos, hotel limpo, serviço ok. O lado negativo é que só aceita dinheiro e pagamento na hora. Dentro das opções da cidade é bom, porém olhando as opções do Peru é um hotel muito caro pelo que oferece.
Renato
Verified Hotels.com guest review
8/10 Very good
3 July 2017
Verified traveller
2-night romance trip
Verified Hotels.com guest review
8/10 Very good
16 March 2017
Canyon del Colca
Hôtel à l'architecture sympa. Les chambres sobres ont la vue sur la vallée, avec un petit coin salon.
Par contre ne pas manger au restaurant qui n'est vraiment pas bon et cher.
ARNAUD
Verified Hotels.com guest review
10/10 Exceptional
28 February 2017
Experiencia inolvidable
Chivay nos recibio con lluvia toda la tarde y noche, mucho frio pero no. fue obstaculo para admirar la belleza del paisaje, del hotel, del lugar . El trato super amable de Isabel que se preocupo de cada detalle para mi hijo y para mi.