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The Hiramatsu Hotels & Resorts Sengokuhara

4.5 star property
Luxury hotel with spa, near Sengokuhara Susuki Prairie

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hiramatsu Hotels & Resorts Sengokuhara

Italian cuisine
Hot springs
Premium bedding, minibar, in-room safe, individually decorated
Balcony
Front of property – evening/night

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Free breakfast
  • 24/7 front desk
  • Laundry facilities
  • Onsen
  • Gym
  • Spa
Main amenities
  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Hot springs
  • Fitness centre
  • Room service
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
Feel at home
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Television
  • Terrace
  • Daily housekeeping
The price is RM3,146
RM3,461 total
includes taxes & fees
13 Jan - 14 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for 1F Studio Room (with Italian Dinner & Breakfast) Non-smoking

Premium bedding, minibar, in-room safe, individually decorated

1F Studio Room (with Italian Dinner & Breakfast) Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Junior Suite (with Italian Dinner & Breakfast) Non-smoking

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (with Italian Dinner & Breakfast) Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
  • 81 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Comfort Twin Room (with Italian Dinner & Breakfast) Non-smoking

Premium bedding, minibar, in-room safe, individually decorated

Comfort Twin Room (with Italian Dinner & Breakfast) Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
  • 61 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for 4F Studio Room (with Italian Dinner & Breakfast) Non-smoking

Premium bedding, minibar, in-room safe, individually decorated

4F Studio Room (with Italian Dinner & Breakfast) Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
  • 44 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Moderate Twin Room (with Italian Dinner & Breakfast) Non-smoking

Premium bedding, minibar, in-room safe, individually decorated

Moderate Twin Room (with Italian Dinner & Breakfast) Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
  • 61 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room (1st Floor) with Italian Dinner & Breakfast, Non-smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room (1st Floor) with Italian Dinner & Breakfast, Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
  • 69 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Premium bedding, minibar, in-room safe, individually decorated

Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
  • 49 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
  • 69 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Executive Suite (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
  • 76 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Twin Room (2nd Floor) with Italian Dinner & Breakfast, Non-smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room (2nd Floor) with Italian Dinner & Breakfast, Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
  • 69 sq m
  • Sleeps 3
  • 2 Large Single Beds

Similar properties

Down duvets, minibar, in-room safe, individually decorated

Hotel Indigo Hakone Gora, an IHG Hotel

Free parking
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (632)
The price is RM1,102
RM1,370 total
includes taxes & fees
10 Jan - 11 January 2025
Hotel Indigo Hakone Gora, an IHG Hotel
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About the area

Map
1245-337 Sengokuhara, Hakone, Kanagawa, 250-0631

What's nearby

  • Ōwakudani - 5 min drive - 4.0 km
  • Pola Museum of Art - 6 min drive - 4.2 km
  • Lake Ashi - 11 min drive - 9.3 km
  • Hakone Shrine - 11 min drive - 9.5 km
  • Hakone Open Air Museum - 12 min drive - 8.8 km

Getting around

  • Tokyo (HND-Haneda) - 105 min drive
  • Tokyo (NRT-Narita Intl.) - 162 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Hakone Ohiradai Station - 14 min drive
  • Hakone Gora Station - 19 min drive

Restaurants

  • ‪大涌谷くろたまご館 - ‬5 min drive
  • ‪箱根ロープウェイ株式会社桃源台駅 - ‬4 min drive
  • ‪涌わくキッチン - ‬5 min drive
  • ‪大涌谷駅食堂 - ‬5 min drive
  • ‪Cafe Tune - ‬6 min drive

About this property

The Hiramatsu Hotels & Resorts Sengokuhara

At The Hiramatsu Hotels & Resorts Sengokuhara, you'll be within a 15-minute drive of Lake Ashi and Ōwakudani. Guests can indulge in facials at the spa, and Italian Restaurant serves Italian cuisine. Other highlights at this luxurious hotel include a fitness centre and a terrace.

Languages

English, Japanese

At a glance

Hotel size

  • 20 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 7:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
  • Guests with dietary restrictions or food allergies should contact this property in advance.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Free English breakfast 8:00 AM–10:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant
  • Room service (limited hours)

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Spring water bath
  • Separate bath and shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials and body treatments.

Public bath/onsen services include an outdoor mineral hot spring (onsen). There are outdoor hot springs open between 3:00 PM and 11:00 PM. The temperature in the hot springs is set to 109°F.

Dining

Italian Restaurant – This restaurant specialises in Italian cuisine. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Hosted evening meal costs JPY 25300

Pool, spa, & gym (if applicable)

  • Hot springs access available from 3:00 PM to 11:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA Hotel
THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA Hakone
THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA Hotel Hakone

Frequently asked questions

Are pets allowed at The Hiramatsu Hotels & Resorts Sengokuhara?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Hiramatsu Hotels & Resorts Sengokuhara?
Yes, there's free self parking.
What are the check-in and check-out times at The Hiramatsu Hotels & Resorts Sengokuhara?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Check-out time is 11 AM.
What is there to do at The Hiramatsu Hotels & Resorts Sengokuhara and nearby?
On-site recreation at The Hiramatsu Hotels & Resorts Sengokuhara includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a fitness centre and spa services.
Are there restaurants at or near The Hiramatsu Hotels & Resorts Sengokuhara?
Yes, Italian Restaurant offers Italian cuisine.
Does The Hiramatsu Hotels & Resorts Sengokuhara have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around The Hiramatsu Hotels & Resorts Sengokuhara like?
The Hiramatsu Hotels & Resorts Sengokuhara is a short 1-minute walk from Sengokuhara Onsen and 15 minutes' walk from Sengokuhara Susuki Prairie.

The Hiramatsu Hotels & Resorts Sengokuhara Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Satisfied, but not blown away !
As a repeat guest I was generally satisfied. Not blown away, but satisfied. The unexpected : lI had to call housekeeping twice to change the ground sheet on one of the beds, first time because my daughter identified mould, the second time to change it because of holes. Why would a sheet with holes get missed ? The dinner was to expectations but the breakfast was very sub-par. What annoyed me the most was the 2 pieces of French toast, not only were they too soft and guey in texture, but there was too much cooking butter on the plate. A ver sickly presentation.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

所有嘢都滿分，所有員工服務都好好，住宿所包嘅早餐同晚都很美味，可以預約的私人溫泉很乾淨和寬敞，房間可以睇到富士山，100分的旅程！
hiu lai, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is a great hotel. It’s a lifetime experience. The staff was amazing. This hotel is THE definition for luxury and experience. Food was delicious , amenities like the hotspring tub in the bathroom, private hot spring areas,wide selection of alcohol/non alcoholic complimentary drinks in the room…. I can go on and on about the facilities available here . The staff will make you feel a king with their service and make sure you get their shiatsu massage. We stayed at many hotels in several countries but this is on of the best . Every penny spent is worth. Hoping to visit this place again in the future
Neelima, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This property is absolutely superb from A to Z. We stayed for 4 nights in 2 separate rooms and everything was just perfect. The most outstanding service awaited us there. Staff were punctual, polite, impeccably dressed, with great attention to detail. Meals were excellent, portions were just right. Onsen bath in a very classy bath area. A flawless stay from our personal viewpoint.
Grace, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Vincnet, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing experience from all aspects, food, views, rooms, and great location. Staff are so polite and helpful. Nothing is a problem!. Loved the hot springs inside the room.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Superb location and decoration, like walking thorough an art gallery (Like an annex of the Pola Museum, to go see too). The rooms are exquisite, with adjoining hot bath room with a beautiful view. And the restaurant, well, one of the most spectacular of Japan, to say the least...
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Comfort & Delicious food!
Patrick MF, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

hisae, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

連續住了三晚，客制的餐點，服務非常優。
Danny, 3-night trip
Verified Hotels.com guest review

8/10 Very good

リゾート言っているのに、くつろげない
YOKO, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great food and environment
an delightful experience. The food is excellent.
Po foon, 1-night trip
Verified Hotels.com guest review

4/10 Fair

箱根ひらまつ
お料理が全体的に美味しくなかったのが、ざんねんでした。 私はメインの肉料理を牛肉にかえてもらいましたが、同行者の食べたメインの仔羊が臭かったそうです。
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Maiko, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

DAI, 1-night trip
Verified Expedia guest review

10/10 Exceptional

kulthida, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wing Yin Jane Clare, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

akimasa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

NORIKO, 1-night trip
Verified Hotels.com guest review

2/10 Poor

FUMIE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ヤエコ, 1-night trip
Verified Expedia guest review

10/10 Exceptional

完美
這次訂了兩晚三天一泊二食的住房。 整體而言都是美好的，服務品質，環境，設施，用料也優。 維ㄧ美中不足的是，已經告知不吃豬肉，但早餐豬肉成分還是很多。可惜。
Danny, 2-night family trip
Verified Hotels.com guest review

6/10 Good

値段は安くないけど想像していたよりも部屋は狭い
Sadaharu, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Mitsugu, 1-night trip
Verified Expedia guest review